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8/9/2019 Interview of Enterpreneur.
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INTERVIEW OFINTERVIEW OFENTREPRENEURENTREPRENEUR
PRESENTED BY:
RITESH PATEL
JAYDEEP PUNWAR
JIGAR SHAH
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INDEX
INTRODUCTION
CHALLENGES FACED
MAJOR DECISIONS
FUTURE PLANING
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ENTREPRENEUR :-
NAME :- PUNWAR PUSHPATSINH.
BUSINESS :- DTDC COURIER SERVICE
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INTRODUCTION :-
Mr. Pushpatsinh k punwar who is achannel partner of DTDC Companyand owner of one franchisee in odhav
area.DTDC is one of the largest Indian
company in the Express industry.
DTDC takes the credit of pioneering thefranchisee concept for the courierindustry in India , and today has thelargest franchisee network.
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Headquartered at Bangalore, with 4 of its Zonal Offices atDelhi, Kolkata, Chennai & Mumbai, DTDC currentlyserves around 10,000 pincode areas and has over 4,000Franchised outlets, supported by 176 offices, which
includes its Branch offices, Regional offices, Area offices,Hubs and Sub-offices.
DTDC has extended its service in many international market
like as USA, UK, Singapore, UAE, Nepal, Bhutan,Bangladesh, Sri Lanka & Hong Kong.
DTDC has major growth plans both organic and inorganic in
the Express and Cargo segment and partnership withreliance group.
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E-COMMERCEBUSINESS :-qDTDC offers end to end solutions for the E
commerce business. Expert team within thecompany develops customised solutions and
offers seamless integration with the customerapplications so that customer can integrateshipping solutions to their E commercebusiness.
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Few key features of DTDC ECommerce solutions
Online address book :- stores and re-useaddresses
Track packages
Schedule a courier pick-upGet customized rate quotes
Information of air way bill
Customized report
C l
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Customer value
addition ;-
Customers can directly track their consignmentsat our web site.We have special computer based bookingprocedures so that bulk consignments can behandled efficiently.
Customers can directly track their consignmentsat our web site inwww.dtdc.com using ourConsignment numbers or their own referencenumbers.
We provide group tracking for special customers
so as to improve their efficiency. Our tracking is also available to GSM and CDMA
mobile users through SMS.
http://www.dtdc.in/subpages/tracking/domestic.asphttp://www.dtdc.in/subpages/tracking/domestic.asp8/9/2019 Interview of Enterpreneur.
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CHALLENGES FACED
Year by year he struggled on a bicycle. Andafter that he got the experience to CourierCompany.
After started his courier franchisee he faced
many problems. There were manycompetitors in courier field like maruti,bluedart etc.,.
But he was struggled very hard in front of allthese competitors. And there were manyother challenges faced after started hisbusiness. He has no enough money to startthe business so he was continued his job onbicycle.
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MAJOR DECISIONS
Coming from middleclass family butstarted a new pioneer in Ahmedabad.
With the low experience To startfranchisee network in competitivemarket.
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FUTURE PLANING:-
To focus on Customer Loyalty and makeit the goal of our Organization.
To encourage our people for adoption of
new technologies, processes andsystems for improved, reliable andspeedy service.
To relentlessly monitor to reach aminimum net service level of 98%delivery.
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THANK YOU