Interviewing skills - Part2 - Advanced

Post on 29-May-2015

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Advanced interviewing skills to be professional. It includes hidden messages in an interview through body language of interviewee. Advanced Skills needs more practice to master the skill, because multitasking in an interview can be very Confusing.

transcript

1

Advanced Skills

2

First Role Play

Interview Role Play

3

AgendaAdvanced Skills

• A good Interviewer• Details during the Interview• Observing reactions

4

Progress

• A good Interviewer• Details during the Interview• What to Observe?

5

A good Interviewer

• Is Prepared and Organized• Is Good Listener• Asks the Right Questions• Maintains Eye Contact with the Interviewee• Listens More Than He Talks• Dresses "Appropriately"

6

Progress

• A good Interviewer• Details during the Interview• What to Observe?

7

Details of the interviewee

Control

Sell Themselves

Application/

Resume

Little or no eye contact

Unusual/awkward situation

s

8

Progress

• A good Interviewer• Details during the Interview• What to Observe?

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Progress

• A good Interviewer• Details during the Interview• What to Observe?

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What to Observe?

• Posture• Proxemics• Eyes• Facial Expressions• Gestures• Breathing Rate

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NOTE

Body language tends not to include:the pace, pitch, and intonation, volume,

variation, pauses, etc., of our voice.

12

Posture

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Proxemics

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Eyes

Rightcreating, fabricating,

guessing, lying, storytelling

Leftrecalling, remembering,

retrieving 'facts'

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Eyes

Up & Rightvisual imagining, fabrication, lying

Up & Leftrecalling images,

truthfulness

16

Eyes

Down & Rightaccessing feelings

Down & Leftself-talking, rationalizing

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Eyes

Direct (Talking)honesty - or faked

honesty

Direct (Listening)attentiveness, interest,

attraction

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Eyes

Rubbing Eyes widening eyes

blinking frequentlyEye Shrug (Rolling)

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Second Role Play

Interview Role Play

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Practice

Interview Role Play

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Mouth

Pasted smile

Tight-lipped smile

Teeth grinding

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Mouth

Chewing pen or pencil Nail Biting

Hand over mouth

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Third Role Play

Interview Role Play

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Head

Head noddingHead held high

Head Shaking

Head tilted downward

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Arms

• Crossed arms = possibly defensive• Crossed arms + crossed legs = probably

defensive• Crossed arms + crossed legs + frowning +

clenched fists = definitely defensive, and probably hostile too.

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Fourth Role Play

Interview Role Play

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Thank YOU