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Intro to MCPA Feb 11 2011 EDAC/Bioss All Rights ReservedSlide 1
Introduction to MCPA
February 2011
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Intro to MCPA Feb 11 2011 EDAC/Bioss All Rights ReservedSlide 2
MCPA Appreciation of Capability
A powerful research-based instrument, drawing on Levels of Worktheory (Gillian Stamp, Elliott Jaques, Owen Jacobs), which looks at 7
complexi ty bandsand their associated management themes
Underlying assumption (Jaques) is that for most adults, capability
increases over time, therefore Growth Curvesare provided to show
assessment of present capability and estimated potential for
capability growth
An online and computer-based variant of the full Career Path
Appreciat ion(CPA) developed by Gillian Stampat Bioss in the UK
Jointly developed by EDAC and Bioss
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What do we mean by Capability?
Level 7Bringing into being current andnascent contexts for futuregenerations
CorporatePrescience
20-50years
Level 6
StrategicManagement Creating and sustaining a climate
to protect strategic units, embedthem in host cultures and alert
CorporateCitizenship
10-20years
Level 5Ensuring the external and internalviability of the enterprise as a
financial and social entity
Strategic
Intent
5-10
years
Level 4
OrganisationalManagement Managing current products/
services, systems and practices,and the changes required to alignthem with the strategic intent
StrategicDevelopment
2-5years
Level 3
Providing practices and systemsto support production or service,to contain costs, realise purpose
and enhance reputation
Practice1-2
years
Level 2Responding to both the obviousand underlying complexities ofparticular situations or people
Service3-12
months
Level 1
DirectManagement
Making or doing something to aspecified output, on which the
viability of the organisation dependsQuality
From 1day to 3months
them to possibilities of evolution
Bioss with overlay from Jim Collins Good to Great (with permission)
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MCPQ - Questionnaire
Takes the CPA Phrase Cards - the element of CPA which research
has shown accounts for the largest amount of significant unique
variance in the overall CPA rating
Presents these in 9 sets of 6 phrases in the MCPQand requirescandidates to select their most and least preferred phrases, and give
explanations for their choices
Requires candidates to define their personal time horizons
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MCPQ Phrase Card Contexts
I General principles
II General process
III Overall approach and attitudeto rules
IV Approach to each task
V First action on a problem
VI Reaction to uncertainty
VII Reaction to gaps in
knowledge
VIII Generating a solution
IX General reaction to conflicting
results
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The MCPQ Questionnaire
Available in English, Dutch, German, Swedish, Spanish, Portuguese(Brazil), Portuguese (Europe), French (Ivory Coast) and Chinese
MCPQ is completed online
Takes 45-60 minutes to complete
Results emailed automatically to associates for importing into theMCPA program
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The MCPA Program
This is not a psychometric instrument
The phrase selections, responses and selection of time frames form the
basis of a guided conversationbetween the counsellor and the candidate
that follows the Bioss conventions of appreciative conversation
In this conversation the counsellor uses his or her knowledge of Levels ofWork to come to a considered view about a candidates:
Current level of work complexity andCurrent Level of Capability
(CLC)
and by relating CLC to age
Likely growth in capability over time orDevelopment Curve
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An Appreciative Conversation
The hallmark of an appreciative conversation is that people listen without
judgement, do not seek consensus or compromise but share the sole
purpose of continuing the conversation in order to sustain relationships ofmutual respect.
Gillian Stamp, 2008
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On-screen Validation Interview
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MCPA
The counsellor is required to confirm or change the initial
computer-generated result according to the outcome of the
validation interview, and to record the reasons for doing so
The counsellor may also record the degree to which thecandidate is in Flow
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Counsellor Validation & Notes
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MCPA
The program then computes the candidate's position on a series ofage-related development curves
These curves link Current Capability and age to show predicted
growth in capability, showing:
Complexity bandTheme
Development Curve
Management tasks and responsibilities
Decision-making Time Horizon
Time line - available with a right-click
Current Capability, Development Curveand Assessed Potential
are highlighted
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Candidate Time Line
Shows growth in capability over time for the individual being assessed
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Flow Chart
If the counsellor has been able to come to an opinion about the
candidates Level of Work, or if the Candidate has given their
perception of Flow, and the relevant details have been entered on the
Counsellor Review Screen, these will be presented on the Flow Chart
In the following example the candidates Current Level of Capability
greatly exceeds the Level of Work of his present role, and he is
therefore feeling very much out of Flow
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Candidate Flow Chart
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MCPA
The program offers a comprehensive report facility, which includes a
formal record of the candidates responses and the counsellor-
determined Development Curve result
It also includes a simple team analysis for summarising group results
Team results can be displayed on Development Curves and projected
into the future to show how they will develop over time
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Eight Report Tabs
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Summary of Final Results
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Team Results Projected over Time
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MCPA Outcomes
Helps candidatesunderstand
Whether or not their capabilities match their current role - if they are
in Flowor not
How they should be looking to develop their career paths
The nature of work that is likely to give them the highest level of
satisfaction
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MCPA Outcomes
Helps organisat ionsunderstand
Where their talent lies
Where they are fat and where they are thin in terms of staffinglevels/capabilities/work challenges
With the broader application of Levels of Work, how to develop lean
and efficient management structures
Why morale may be poor or performance lagging
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End of Intro to MCPA