Post on 31-May-2020
transcript
Introducing Workspace ONE Mobile Flows Service to Boost App Adoption and Productivity
Marshall Anne Busbee
UEM1423BE
#VMworld #UEM1423BE
VMworld 2017 Content: Not fo
r publication or distri
bution
• This presentation may contain product features that are currently under development.
• This overview of new technology represents no commitment from VMware to deliver these features in any generally available product.
• Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind.
• Technical feasibility and market demand will affect final delivery.
• Pricing and packaging for any new technologies or features discussed or presented have not been determined.
Disclaimer
2#UEM1423 CONFIDENTIAL
VMworld 2017 Content: Not fo
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New Digital Workspace
CHALLENGES
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Developer IT
• How can I keep corporate data safe?
• Security is a hindrance to user experience!
• How can I maximize employee adoption?
• What will make my users most productive?
• Why isn’t anyone using this?!
• How can I streamline mission critical services?
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Number of times the average user picks up
their smart device
150
72 secs.
Moments last less than
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Studies show users
will put off a task
if it requires multiple
apps or systemsVMworld 2017 Content: N
ot for publicatio
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Security is
implemented in silos(security needs to be
tied to user identity)
Work typically
span across multiple
backend systems
and configuration
is complex
Lack of budget
and resources
Lack of alignment
between IT and
business needs
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Introducing: Workspace ONEMobile Flows ServiceSimple and Secure
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Enables intelligent notifications and actions
implemented securely through the
Workspace ONE platform across multiple
enterprise apps and backend systems
SIMPLE
SECURE
ANY
APPVMWARE
WORKFLOW
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CONFIDENTIAL 12
WORKFLOW APP
VMWARE BOXER EXTENSION
BUILD-YOUR-OWN APP
APPLICATION AND WORKFLOW ORCHESTRATION CONNECTORS
RAPID APPLICATION AND WORKFLOW ORCHESTRATION
VMWARE SUPPLIEDNOTIFICATIONS
& ACTIONS
POPULAR, PRE-BUILT,
OUT OF THE BOXNew!
IDENTITY & POLICY
Approve?
Approve?
Approve?
Workspace ONE Mobile Flows Service
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CONFIDENTIAL 15
WORKFLOW APP
VMWARE BOXER EXTENSION
BUILD-YOUR-OWN APP
CUSTOMER PREMISE
3RD PARTY CLOUD SERVICES
NOTIFICATIONS
& ACTIONS
New!
AWS
Approve?
Approve?
Approve?
Workspace ONE Mobile Flows Service Architecture
ERP
CRM
database
Remote
Connector
UEMIdentity
Services
Workspace ONE
Customer
VPC
Local Connector
(Docker)
Mobile
Flows
Service
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Mobile platforms provide our employees with access
business information anywhere and anytime. Mobile
apps enable real-time information and enable better
collaboration.
Mobile tools enable our employees to be more
connected and flexible.
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Providing Mobile Tools for Employees
Enterprise Mobility at Capital One
Enhanced Connectivity8 Device
ChoiceFlexibility9
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CommunicationBuzz, Slack, US Card
News, FS Connect
03
LOB SpecificProduct Selector,
Salesforce, CAPE,
TimeKeeper
Real-Time DataInsite, Tableau,
TOC2GO, Integrated
Mission Control
Capital One’s Enterprise App Portfolio
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App DiscoveryRaise awareness of our app
catalog and encourage adoption
Simplified DevelopmentProvide a cross-platform
development model for simple
workflows
Boxer Connector Use Cases
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App Discovery Use Case
Goal Make employees aware of relevant internal mobile apps based on the content within their emails.
Implementation Regular Expressions match common phases and words related to common use cases:• Non-Disclosure Agreements• Expense Approvals• Reporting Tools• Risk Management Processes
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Simplified Development Use Case
Goal Provide a light-weight development platform to implement simple workflows directly within a user’s email client. Enable a simplified cross-platform development model.
Implementation Regular Expressions match common phases and words related to common use cases:
• Expense Approval• Salesforce Workflows• Approval Requests
Implemented as a Custom Connector in Node.jsVMworld 2017 Content: N
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• Custom Connectors developed in Node.js
• Connectors are deployed to AWS EC2 Instance
• Exploring AWS Lambda for future migration
• API access through Capital One API Gateway
• API documented using Swagger
• All connectors deployed to a single Node.js application
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Development Experience
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• De-centralized development model
where teams across the company can
contribute
• API Documentation published to Github
• Teams contribute to the Connector
application through Pull Requests on
Github
• Weekly deployment process
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Governance Model
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CONFIDENTIAL 29
Introducing:
New Workspace ONE Add-on Capabilities
NOTIFICATIONS & ACTIONS
OUT-OF-BOX CONNECTORS
VMWARE BOXER EXTENSIONS
REFERENCE APPS
INSIGHTS
PLANNING
AUTOMATION
PREDICTION
Available later this year
MOBILE FLOWS
Beta
Q4
NEW
INTELLIGENCE
GA
Q4
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Sign Up for the Mobile Flows Beta Program
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www.air-watch.com/workspaceonemobileflows
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Key Takeaways for Workspace
ONE Mobile Flows Service
Boost productivity
and adoption by
providing an excellent
mobile user experience
Build collaboration
and alignment
between IT and
business needs
Improve operational
efficiency with little to
no development effort
Save time, money
and resources
Drive digital
transformation that
brings the business
value
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VMworld 2017 Content: Not fo
r publication or distri
bution
Ways to Learn More
Sessions
• Deployment Deep Dive: Best Practices and Troubleshooting of Workspace ONE
• Balancing Security and End-User Experience in the Age of Cybersecurity
Meet the Expert
• Experiences with VMware Workspace ONE and the Workspace ONE Productivity Apps
• Delivering virtual desktops and apps via the Digital Workspace with Workspace ONE and Horizon with Matt Coppinger
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Group Discussions
• Ask the Experts: How to Enable Secure Access from Personal/BYO Devices and All Types of Users with Workspace ONE
Hands-on Labs
• VMware AirWatch with Workspace ONE
• VMware AirWatch - Productivity Apps
ASK THE EXPERTSVMworld 2017 Content: N
ot for publicatio
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