Post on 14-Dec-2015
transcript
IP Communications Training
8961 Series
Getting to Know Your PhoneMessage Waiting
LCD Screen
Soft KeysSpeakerphone
Navigation Pad
Line or Speed Dial Buttons
Transfer Key
Session Buttons
Back KeyEnd Call Key
Conference Key
HOLD Key
Features Buttons
Volume ControlHeadset Key
Mute ButtonSpeakerphone Key
Handset
Placing a CallPlacing calls:
1. Do one of the following:• 1st **Press the Line button
of the line you wish to use**
• Lift the Handset• Press the Session Button• Press the New Call Soft
key• Press the Speaker button• Press the Headset button
if you use a headset
2. Dial the numberSpeaker
Headset
Line Buttons
Session Buttons
Dialing the Number
Inside Calls: Dial the Four digit extension number
NOTE: Use *ext to dial VM directly during school hours
Outside Calls: Dial “8” + the number
Emergency Calls: Dial 911 or 8911
Answering an Incoming CallTo Answer an incoming call:
• Answer with the speakerphone; either:– Press the Speaker button– Press the Answer Soft key– Press the Line Button then the
Session button for the incoming call
• To take a call off speaker phone, lift the handset
• Answer with a handset:– Lift the Handset just as you
would with your old phone
Ending a Call
• Depending on how the call was placed (or accepted), do one of the following:– Press the Speaker button– Press the Headset button– Press the End Call Soft key
Soft Keys
Soft keys: first screen
Soft keys: when more button is pressed
Example: Softkeys after searching in the directory
Soft keys change depending on the status on the phone.
Soft Keys
Examples of Soft Keys & Others• New Call soft key enables a new call• Redial soft key redials the last dialed
number• Transfer button enables you to
transfer a call• Conference button allows three way
calling• Hold button places a call on hold• Resume soft key continues a call
that was on hold• DND (Do Not Disturb) silences the
ringer• CFwdALL forwards all calls to
entered number• Park places call on hold at system
specified extension
Transfer KeyConference Key
HOLD Key
Call Park
• While on a phone call, press the Park soft key. This will immediately clear the phone of the call.
• There will be a message on the LCD screen that says “Call park at xxxx”.
• From any IP phone, dial the number displayed on the screen where the call is parked to immediately pick up that call.
• If the call has not been picked up after a period of time, the system will call back the phone that placed the call into park.
Transferring Phone Calls
• While on a phone call, press the Transfer button. This will place the person you were talking to on hold and start a new call.
• Dial the number of the party that you want to transfer the original call to.
• When you are ready to connect the two parties to each other, press the Transfer soft key or the Transfer button again.
• All calls will clear from the screen and your phone is ready to make a call again.
Making a Conference Call
• While on a phone call, press the Conference button. This will place the person you were talking to on hold and start a new call.
• Dial the number of the party that you want to conference into the original call.
• When you are ready to connect all three parties to each other, press the Conference soft key or the Conference button again.
• The two calls will change to one on the screen and it will say “To Conference”.
Features Buttons
• There are three features buttons located on your IP Phone:– Messages – Allows you to access your voicemail– Directory – Allows each user to see Missed, Received and Placed Calls as
well as look up phone numbers in the Corporate Directory– Setting – This is where users can change their Ring Type and the contrast
on their IP Phones
Directories KeySettings KeyMessages Key
Retrieving Voice MailPhone Light
If the phone light is lit red, you have a new, unheard message.
To retrieve your new message, press the message feature button, and follow the prompts.
Voicemail Envelope
Questions
Any Questions?
For more information go to:
www.dataserv.tv/Training.aspx