Ismail Sambo Interiors CC

Company Management & Operational Plans

Environmental Technology

Contingency Plans Supply Chain BBBEEInformation

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Company

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• We are an established business with a foothold of 30 years in the industry.

• Our company incorporates an array of

services related to shopfitting and joinery.

• As a marketing orientated infrastructure

supplier with custom solutions, we are well

positioned for shopfitting assignments and

leverage on our in-house skills to design, manage

and execute projects of various magnitude.

• Our solutions are driven by specifically selected

• project teams whose combined pool of talents are

• matched to the specific needs of any client and

• ensure delivery within scope, budget and timelines.

Although our predominant doing client is the banking industry,

our footprint is known in the shopfitting, designer kitchens,

office fit-outs as well as upmarket designer retail shops.

Company Profile, background and overview

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• With the wave of structural changes taking place

in the banking and commercial services industry

across S.A., we capitalized on the opportunity to

showcase our proficiency in delivering customer requirements.

• We are conversant with all required security measures

• when executing work within the banking arena and work

• according to the requirements laid out by our clients

• within the banking sector.

• We pride ourselves in the fact that 99% of our work

• which entails doing revamps is done without interruption

• to our client’s business operations when requested. .

• To ensure continuity of work and a diverse customer base

• we cater for the commercial, government, hospitality,

• residential and retail sectors.

• Ismail Sambo Interiors offers their clients services from, a purpose made furniture item to a complete

• turn-key solution encompassing the various allied trades, inter alia: electrical, ceilings, partitioning, shop

fronts, flooring, glazing, steel work, paint techniques, wall paper, sandblasting, signage, solid surfaces

like marble and granite works.

Your company profile, background and overview

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A few of our clients include:

• Nedbank

• Nedbank Business Banking

• Davis and Hinsch Architects

• SA Homeloans

• CPUT

• Flywell Travel

• BP and Pick ‘n Pay Express

Clients

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Nedbank Strand; Bellville• Appointment as Principal Contractor

• All Joinery and Shopfitting

• Value: R3,6 million

Cii – Hilton Cape Town City Centre• Principal Contractor

• Turnkey project

• Value: R24 million

S A Home Loans Somerset West

• All Joinery and Shopfitting

• Value: R1.2 million

Recent Contracts Completed

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• Ismail Sambo Interiors has been working with

Nedbank for the past 29 years.

• With our excellent reputation in the industry,

• Ismail Sambo Interiors has successfully carried out

a multitude of major commissions for Nedbank.

• Today the company has an indisputable record

over its three-decade history.

• We are committed to continuously improve our

standard of service and adapt to changing conditions.

• Ismail Sambo Interiors was awarded the

Tenant Installation and Channel Infrastructure

Vendor Performance 2010 / 2012 by Nedbank.

Track record & expertise

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Management & Operational Plans

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Ismail Sambo Interiors is powered by a dynamic

management team, consisting of the following people:

Ismail Sambo - CEO

• Started business as a sole proprietor

in 1982

• Manages investment in resources

• Responsible for new business

• Client Interface

• Marketing

• Nurturing the Management team

• Models company Values

Management structure and expertise

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Marzaan Chothia – Project Manager

• Works execution interface

• Tenders / Quotations

• Site Scheduling

• Progress Reports

• Quality Assurance

• Project Handover

Support structure

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• The various systems of our internal controls are designed to provide reasonable assurance that

assets are safeguarded, proper accounting records are maintained, the integrity and accuracy of

financial information is protected and the incidence of fraud is minimised.

Management controls & business model

Key partners Key activities Value propositions Customer

relationships

Customer segments

• Nedbank

• Architects

• BP

• Cii Holdings

• Shop fitting

• Joinery

• Electrical

• Building works

• Quality products

• Excellent service

• Dedicated and

highly experienced

team

• Attention to detail

• Value engineering

• Weekly site meeting

with project manager

• Progress report

updates

Retail & Corporate

clients

e.g.

• Nedbank

• BP

• CPUT

• Cii Holdings

Key Resources Channels

Suppliers (wood,

drywall partitions, tiles,

etc.

• PM – QS

• Factory Foreman

• Site Forman

Cost structure Revenue streams

• Wages & Salaries

• Taxes

• Material

• Income

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• Staff is divided into Output Workstreams:

• * Production * Site Installation * Support

• The Production Stream is Artisan based

to ensure Quality Assurance of manufactured items

• The Production Foreman interface with Installation Foreman

• The Installation Stream are Multiskilled employees. This allows

maximising the Human Resource outputs on site

• After executing as numerous re-modelling and new

branches fit-outs for Nedbank, we have learnt from

challenges such as executing re-modelling of branches

whilst business is still operating.

When executing works in shopping malls we are required

to minimise construction related noise and dust. This require

re-planning our works to coincide with the mall’s quiet hours.

Management of portfolio

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Environmental

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• Recently we have adopted an Environmental Policy.

• The Policy was embraced by the Leadership as well as senior staff.

• Having committed ourselves to the Environmental Policy, we were encouraged to comply with the

Policy Principles as well as Legislation.

• This resulted in the need of adapting our production infrastructure to meet the required environmental

standards to which we have committed.

• New dust extraction equipment were acquired, our procurement procedures were updated and our

production methods were altered to meet the legislated standards.

• We aligned our storage practices by creating a Hazardous Material Store, re-arranging how we store

different material in the bulk store, and negotiating with suppliers a “draw-off” supply contract. This

changes also gave rise to pilferage being negated.

• Re-aligning our waste material disposal benefitted the informal economy. Most of the waste material

like wood off-cuts and wooden pallets are now delivered to an informal economy business hub hich

results in enhanced the informal employment market.

Environmental Compliance

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• Sponsor of a weekly soup kitchen for the needy

• Maintenance of prayer facilities in our founding

community

• Sponsor an Orphanage

• Sponsor the Pilgrimage of one elderly person in an

Old Age Facility in Mitchells Plain

Corporate Social Responsibility

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Technology

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• Use of sophisticated Austro cutting & edge banding machine,

Maggi Boring System machine, and an array of sophisticated

power tools.

These applications result in reduction of costs, reducing

labour intensive activities, as well as minimising injuries

otherwise caused by antiquated work methods.

Production Technology

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Contingency plans

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• In order to assure our clients of Business Continuity and product delivery, we have implemented the

following:

– Back-up power generators in the event of power supply failures

– Contracted alternate resource suppliers to bolster short-supply or failure to supply by our core

suppliers

– Contracted-in a pool of artisan / labour in the unlikely event of staff shortages to execute contracts

– Contracted-in wood-working machine shops to execute excess work.

Contingency plans in case of interruption of business

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Supply Chain

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• During an operations period of 30 years we

• established impeccable relationships with our suppliers,

• and Service providers which impact on our delivery.

Client specified fitments are sourced via suppliers

• as per the client’s Specifications Manual.

• This continuous relationship with suppliers and service providers

• results in us being able to pass on competitive rates to our clients

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Ability to source and deliver competitively

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BBBEE information and plans to

transform

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• We are proud to carry a Level 1 BBBEE status for

employment equity and ownership.

• 51% Black Women Ownership

• As a company that has grown in an environment

where unemployment and unskilled labour is rife we

also partake in different in-house skills improvement

programs to improve the lives and livelihood of our

staff by training them in various fields applicable to

our business.

• Some staff started as casual assistants with zero

skills from the immediate surrounding areas and are

now either permanently employed within our

company or have found permanent employment

after completing their training and a further

recommendation from us for gainful employment to

other companies.

• We also encourage staff to complete official trade

testing once they have the required proficiencies to

complete it successfully. We can work with a great

attitude and develop skills from there.

BBBEE information and plans to transform

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Ismail Sambo Interiors11 Ferndale Drive, Ottery021 703 9578www.isambointeriors.co.zareception@isambointeriors.co.za