Post on 12-Jan-2016
transcript
IT in the Swedish public sector
Britta Johansson
britta.johansson@statskontoret.se
E-situation in Sweden All governmet bodies have web sites. The vast majority
have e-mail.
80% of the population have access to the Internet - from home, school or work. ”Home PC tax regulations” allow employers to let their staff rent PC:s and pay by a reduction of the gross income, thus avoiding taxation
50% of the population have a mobile phone
10-15 Internet Service Providers with national coverage
Political issues
High speed access to the Internet for everyone in the nation - vast investments are required. A hot debate about what government investment or commercial interest.
24-hour electronic services from government
Security and privacy issues - Use Public Key Infrastructure for identification
Central Government Administration in the Citizens’ Service"
(Government Bill 1997/98:136)
Use of information technology The Government considers that the central
government administration, taking integrity and security aspects into account, should make use of the scope afforded by IT to:
– simplify and improve the agencies’ contacts with the public and companies, – increase public supervision and control of the agencies’ activities,– enhance the effectiveness of collaboration between agencies, with the rest of the public sector, with EU institutions and with administrations in other countries.
IT infrastructure
In the Government’s estimation, the technical infrastructure for the central government administration’s communication with the public and companies should be based on the Internet. Within the framework of the Internet, the agencies should develop services that simplify contacts with and the interaction between citizens, companies and public administration.
Moreover, central government agencies should use reliable means of transmitting documents and communications in open IT infrastructure. Information exchange between agencies necessitates joint security regulations and standardised solutions.
Agencies whose activities are oriented primarily towards companies and the public should offer electronic services for self-service to supplement their traditional services.
Applications in the public sector
Labour market board has a big programme based on Internet services
Employer’s do-it-yourself: The virtual recruitment assistent, helps the employer sort among a vast number of applicants
Jobseeker’s do-it-yourself: Post CV in jobseeker’s bank. Search in the vacancy bank. Make contact
Jobseeker’s can use employment office PC:s with self service
New pension system
Part of the national pension system will allow part of the pension savings to be invested in funds by the individual’s own choice
Change of funds can be made on-line
Security and privacy
Electronic identification is of great importance
PKI technology
Electronic ID-cards - the standards are there, few applications.
SHS PortalSHS Portal
SHSSHS
SHSSHS
SHSSHS
Internet Internet
AdaptionServer
AdaptionServer
AdaptionServer
AdaptionServer
AdaptionServer
AdaptionServer
AdaptionServer
AdaptionServer
BusinessSystem
BusinessSystem
BusinessSystem
BusinessSystem
BusinessSystem
BusinessSystem
UserUser
UserUser
CitizenCitizen
CompanyCompany
UserUser
CADirectory
CADirectory
SHS Directory
SHS Directory
SHS Internet Information BusSHS Internet Information Bus
Internet
MBSTax BoardApplications
VAT application
Company taxInternet
MBSTax BoardApplications
VAT application
Company tax
Employee taxInternet
MBSTax BoardApplications
VAT application
Company taxInternet
MBS
VAT application
Company tax
Employee taxEmployee tax
Government IT-production
Internet
SMS
Tax BoardApplications
VAT application
Company tax
Employee taxCitizens
Companies
Government Agencies
Government Customers
•Transfer protected by encryption
•Authentication
• X.509-certificate, supported by card or software
•Signing of documents
•End-to-end encryption
•Audit trail by logging
• Certifikation authority • Digital signature (CA)• Certificat policy• Name, civic number• Valid thru..• Public key
Private key
Certificate
SMS - Security
Label Data Data DataFormat: XML
Versionsinfo
From:
To:
Product:
Transaktionsid
History log:
Format: S/MIME
S/MIME-header
Document information
Certificate
To: RSV
Product: Income statement
Income
Statement
Appendix:
K10
Appendix:
Personal matters
Label Data DataData
Swedish government CA
Telia Posten Govm’nt
Government CA
CA:s issuing electronic id-card
Industry
Contract with government CA
Statenscertifikat
New certifikat för government services
On-line identificationwith id-card