Post on 19-Jul-2020
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Let the digital revolution begin.See full point of view at: www.accenture.com/digitaloperations
Join the digital business revolution. Four core principles to get there.
Hyperscale systems can help ensure security, privacy and data compliance and enable on-demand solutions that are agile, robust and cost-e�ective.
Resilient Digital Platform
A connected, informed workforce performs at higher levels and has higher rates of job satisfaction.
Digital Workforce
Analytics and mobility deliver real-time, digital insights—anytime and anywhere.
Digital Insights
A vibrant technology ecosystem of applications improves cost e�ectiveness and scales capabilities.
Digital Innovation Ecosystem
Top 5 technologies increasing in importance for business services engagements
Mobile
Social
Analytics
85% 78%
78%
59%
80%
Cloud
Automation
It’s time. Move forward. Engage.
Reinvent your organization and disrupt the market. Establish digital operations for your digital business.
90%
plan to transform business through operations and processes.
Are you one of them?
companies are outsourcing at least one operation.
Seize the digital promise.
56% 49%
high performers want technology access.
And with good reason.
more than
Sources: HfS Research, “BPO on the Brink of a New Generation: Technology Transformation,” 2014, N=189 Buy-side Executives; Everest Group, “Best in Class BPO,” 2012, N=263 Buy-side Executives.
Digital Operations for the Digital Business