James Cook University - Veeam Software...James Cook University Backup 1. Legacy to Veeam -...

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James Cook University

Swain KirkHead, ICT Infrastructure Services, JCU

Casey John HobillEnterprise Account Manager, Veeam

Case Study: How JCU is giving students and staff confidence in their digital lives

DATA IS HYPER-CRITICAL

Structured

NoSQL

Unstructured

Applications Internet of Things

HYPER-GROWTH OF DATA

HYPER-SPRAWL OF DATA

James Cook University

Current state, lessons learnt and a bright future!

Research

Over 30 areas of research are above and beyond the ERA5 status!

Students

On-campus or online?

• JCU Enhanced learning experience• Ubiquitous access through connected or

wireless – across the campus• Improved network speed and capacity – AARNet

21,000 recordings; 95,000 hours watched; 460,000 student views

Challenges

Changing Expectations of Universities

Digital Technology

GlobalisationCompetition

• Funding

• Industry engagement

• Community

• Knowledge-based jobs

• Ubiquitous content

• Student expectation

• increased competition• Remote working

• Importance of tropical focus

• Global talent

JCU Transformation Journey

STAGE 1 Aggregation

Backup

STAGE 2

Orchestration

Automation

Visibility

STAGE 3

STAGE 4

STAGE 5

Behavior BasedPolicy Based

5 Stages of Intelligent Data Management

STAGE 1 Aggregation

Backup

STAGE 2

Orchestration

Automation

Visibility

STAGE 3

STAGE 4

STAGE 5

Behavior BasedPolicy Based

BACKUP

Back up all workloads and ensure they are always recoverable in the event of outages, attack, loss or theft.

Ensure fast recovery

James Cook University Backup

1. Legacy to Veeam

- Simplified management and license model

- Predictable data growth with Veeam and Microsoft compression

2. Reliability

- 100% recoverable (with external audits as proof!)

3. Proactive Management

- Issues now proactively managed with data back online near instantly

STAGE 1 Aggregation

Backup

STAGE 2

Orchestration

Automation

Visibility

STAGE 3

STAGE 4

STAGE 5

Behavior BasedPolicy Based

AGGREGATION

Ensure protection and access to data across multiple clouds to drive digital services and ensure continuous business operations.

Protect all data sources

James Cook University Aggregation

1. Multiple data locations

- Partnering with large telecommunication providers and government agencies

2. Controlling data with global management

- Improved availability and disaster recovery across, Townsville, Cairns and Singapore

STAGE 1 Aggregation

Backup

STAGE 2

Orchestration

Automation

Visibility

STAGE 3

STAGE 4

STAGE 5

Behavior BasedPolicy Based

VISIBILITY

Improve management of data across multi-clouds with clear, unified visibility and control into usage, performance issues and operations.

Centralized, proactive management

James Cook University Visibility

1. Single pane of glass

- Phasing out legacy “spot solutions”

- Standardising on Microsoft SCOM

2. Proactive monitoring and dashboards

- SCOM dashboards using Veeam VMware Management Pack

Behavior BasedPolicy Based

ORCHESTRATION

Seamlessly move data to the best location across multi-clouds to ensure business continuity, compliance, security and optimal use of resources for business operations.

STAGE 1 Aggregation

Backup

STAGE 2

Orchestration

Automation

Visibility

STAGE 3

STAGE 4

STAGE 5

Workload mobility with resource optimization

James Cook University Orchestration

1. Granular disaster recovery

- Distributed computing using stretch clusters

- Moving to VM based replication across all sites

2. Consolidating platforms

- Replace legacy and modernise

- Test, test and more testing to find best of breed

STAGE 1 Aggregation

Backup

STAGE 2

Orchestration

Automation

Visibility

STAGE 3

STAGE 4

STAGE 5

Behavior BasedPolicy Based

AUTOMATION

Data becomes self-managing by learning to back up, migrate to ideal locations based on business needs, secure itself during anomalous activity and recover instantaneously.

Apply data analysis, pattern recognition and machine learning

James Cook University Automation

1. DevOps framework

- Working together with application developers to automate infrastructure

2. API’s for everything!

- SaltStack RHEL configuration

- Mulesoft API connections

- RESTful API for Veeam management

Edge/IoT

Physical

Public Cloud

Private Cloud

SaaSManaged

Cloud

Universal APIs

Backup &Recovery

Replication & Failover

Any data, any app, across any cloud

Backup & Replication are the engine that drive the Hyper-Availability Platform

Veeam Hyper-AvailabilityPlatform

Edge/IoT

Physical

Public Cloud

SaaSManaged

Cloud

Universal APIs

Backup &Recovery

Replication & Failover

Private Cloud Physical

Public Cloud

Private Cloud

SaaS

Any data, any app, across any cloud

API-first approach enables strategic relationships through technical integrations

Veeam Hyper-AvailabilityPlatform

Edge/IoT

Physical

Public Cloud

Private Cloud

SaaSManaged

Cloud

Physical

Public Cloud

SaaS

Applications Hypervisors Storage Networking

Backup &Recovery

Replication & Failover

Private Cloud

Any data, any app, across any cloud

Our integrations enable the highest level of availability and SLAs, improve operational efficiency, and deliver the best possible outcomes

Veeam Hyper-AvailabilityPlatform

Edge/IoT

Physical

Public Cloud

Private Cloud

SaaSManaged

Cloud

Physical

Public Cloud

SaaS

Universal APIs

Backup &Recovery

Replication & Failover

Private Cloud

DataLabs deliver added business value without disrupting the business

• Accelerate innovation• Reduce IT risk• Improve security• Ensure compliance

Veeam Hyper-AvailabilityPlatform

Any data, any app, across any cloud

Universal APIs

Edge/IoT

Physical

Public Cloud

SaaSManaged

Cloud

Backup &Recovery

Replication & Failover

Private Cloud Physical

Public Cloud

Private Cloud

SaaS

Visibility & Control

Visibility for any data, any app and across any cloud for business stakeholders

Veeam Hyper-AvailabilityPlatform

Any data, any app, across any cloud

Universal APIs

Backup &Recovery

Replication & Failover

Visibility & Control

SaaSCloud Physical

Edge/IoT

Physical

Public Cloud

SaaSManaged

Cloud

Private Cloud

Veeam is known for its industry leading data protection of virtualized workloads, but over half a decade ago, Veeam went all in on the cloud

Veeam Hyper-AvailabilityPlatform

Any data, any app, across any cloud

Universal APIs

Backup &Recovery

Replication & Failover

Visibility & Control

SaaSCloud Physical

Edge/IoT

Physical

Public Cloud

ManagedCloud

SaaS

Private Cloud

Data in most organizations extends to SaaS clouds for communication & collaboration, CRM, and service management

Veeam Hyper-AvailabilityPlatform

Any data, any app, across any cloud

Universal APIs

Backup &Recovery

Replication & Failover

Visibility & Control

SaaSCloud Physical

Edge/IoT

Physical

Public Cloud

SaaSManaged

Cloud

Private Cloud

Endpoint and physical servers continue to represent a significant component of the data footprint in most organizations

Veeam Hyper-AvailabilityPlatform

Any data, any app, across any cloud

Edge/IoT

Universal APIs

Backup &Recovery

Replication & Failover

Saas PhysicalCloud

Visibility & Control

Physical

Public Cloud

SaaSManaged

Cloud

Single Pane of Glass

Private Cloud

A single pane of glass provides the executive level view that is essential to drive better business outcomes

Veeam Hyper-AvailabilityPlatform

Protecting Virtual Workloads

VMware

2008

Enabling Availability across

the Data Center

PrivateCloud

2012

Enabling the Hyper-Available

Enterprise

Multi-Cloud

2018

+73Net Promoter Score

17 MVMs Protected

307,000Customers

Protecting your most critical data

Our Journey Together