1

JIRA Enterprise WebinarBryan J. RollinsJIRA Group Product ManagerAugust 15, 2012

2

Atlassian Enterprise What’s next?JIRA Scale

3

Poll Question #1:

Have you seen the “JIRA State of the Union” presentation from this year's Atlassian Summit?

4

5

Fortune® 50

Need JIRA!Have JIRA!

6

!

7

8

Enterprise Customer CommunityEnterprise Webinar

Launch24 x 7 Phone & Online Support

Atlassian UniversityJIRA Admin Course + Exam

4.3 - 5.1 - Enterprise Features

October 1

in San Francisco

Right now!

+ every 6 months

9

Today24 x 7 Phone & Online Support

Atlassian UniversityJIRA Admin Course + Exam

Enterprise Customer CommunityEnterprise Webinar

4.3 - 5.0 - Ent. Admin Features

Enterprise Support TeamInstance Profiles

Enterprise Guides

5.1 - Scale!

Enterprise Development Team

Performance Engineering Team

Launch+

+

+

+

+

Enterprise Google Group

+ Coming Soon: Enterprise Workshops

10

Launch Today

Enterprise Development Team

Performance Engineering Team

Enterprise Support Team

Enterprise Business Team

11

Launch Today Next

More! Products Add-Ons

12

“Tuning Garbage Collection in JIRA”“Tuning Database Connections in JIRA”

“How JIRA scales”

Testing Tools, Knowledge Base Articles, Common Answers

“Staging Server Best Practices for JIRA”“Failover for JIRA”

Enterprise Guides: atlss.in/wegobig

Also available:

Enterprise Resources

Updated JIRA Database Schema

13

JIRA enterprise FAQ www.atlassian.com/licensing/enterprise-faq

More Questions? www.atlassian.com/company/contact/

Upgrade to Enterprise? my.atlassian.com/purchase/

14

Poll Question #2:

What are the most important “dimensions” of JIRA for scale in your organization?

15

100,000

3,000,000

400

700

4,500

1,100

2,700

200K?1Million+

Scale:Performance

16

0

8

16

24

32

Operations / Second @ 200k issues4.4 5.1

+40%!Better throughput

Performance Engineering Team

17

0k

100k

200k

300k

400k

500k

Number of issues @ 22 operations / second4.4 5.1

+150%!Better scale

Better throughput

+

Performance Engineering Team

18

Better scale

Better throughput

+

At every size.

Performance Engineering Team

0k

275k

550k

825k

1,100k

65 55 45 35 25

Issue

s

Operations / second

4.4

5.1

19

6

7

8

8

9

Final Committed Heap Size (GB)0

5

10

15

20

Time Spent Collectin’ Garbage (%)

200,0004.4 5.1 4.4 5.1

Performance

20

Test @ 400K IssuesJIRA Config 400K issues, 10K users, 500 projects, 600

custom fields

HW 8 cores, 12 GB RAM, linux

Server 6 GB Heap for JVM

DB PosgreSQL

Special JIRA Home dir on SSD (includes lucene)

Load18 Grinder agents = ~ 20 actions/sec(1000 users all performing an action

every minute)

Average Response time < 2.5 sec

21

Upgrade to 5.1

Before

After!

22

Projects

Issue Types

# of Users

Workflows

Minimal Effect on Scale

Issues

Custom Fields

Permissions

Plan for Scale

Concurrent Users

Performance

23

Performance

24

Metric 50th Percentile 80th Percentile

Users 3,800 10,000

Issues 281,000 463,000

Projects 230 540

Custom Fields 270 615

Permission Schemes 20 40

Permissions 56 62

Issue Types 45 93

How Big Is Your Instance?

~50 customers surveyed with > 200K issues

Performance

25

MS SQL Server14%

PostGreSQL10%

MySQL38%

Oracle38%

What Database Do You Use?

Performance

~50 customers surveyed with > 200K issues

26

Poll Question #3:

How many users in your JIRA user base?

27

User Management

28

29

30

Deactivated Users

• Can’t log in• Don’t receive email

notifications• Not counted as a

licensed user

User Management

31

Dashboards & Filters

User Management

32

+ Incremental Sync+ Spring Security 3+ Performance Improvements

User Management

33

Poll Question #4:

How many instances of JIRA does your organization use?

34

Federation

35

Federation

36

Federation

37

38

JIRA To JIRA Issue Links

39

JIRA Server

2-way?

Search any instance using keywords or

JQL

JIRA To JIRA Issue LinksHistory onany JIRAinstance

40

Federation

41

Poll Question #5:

Do you use JIRA to collaborate with external customers, vendors, others?

42

JIRA Issues User Experience

JIRA Administration

Performance & Federation

What’s Next

43

JIRA Admin Helper

What’s Next

44

What’s Next

JIRA Workflow Sharing

45

+ Can enable / disable: on install from JIRA startup command line argument during XML restore

+ Great for staging servers

What’s Next

Global Mail Switch

46

JIRA Configuration

Tool

What’s Next

47

What’s Next

48

How JIRA Lost 90MBIn One Day

And how you can lose even more...

What’s Next

49

Interested? Contact edwin@atlassian.com

What’s Next

JIRA Archiver

ProductionArchive

50

14,000+ customers JIRA Community400+ add-ons

What’s Next

51

Questions?

52

5.1

6.0

2.4

2.5

atlss.in/wegobig

53

Thank you!

54