The Purpose Driven Business

Driven by the Triple Bottom LineJohn Hemken, Owner & CEO | TBL Business

DevelopmentAngela Owen, President | TBL Leadership Partners

Business

Personal

Community

TBL Leader

Leadership Development

Blue Ocean Innovation

Customer Attachment

Global Sourcing /

Virtual Alliances

Intentional Business

Transformation

Brand Licensing

Purpose Driven

Business

TBL Leader

Heartbeat of the Purpose Driven Business

The TBL Cause

Business TransformationWorld Class Business ResultsMarket position, profitability, customer engagement, community goodness

Community TransformationEconomic DevelopmentFair trade, living wage, new jobs, leadership development, improved skills

Personal TransformationPersonal GrowthThink tall, stand tall, live tall, smile tall!

The Cause of TBL (Triple Bottom Line)

Business TransformationWorld Class Business ResultsMarket position, profitability, customer engagement, community goodness

Community TransformationEconomic DevelopmentFair trade, living wage, new jobs, leadership development, improved skills

Personal TransformationPersonal GrowthThink tall, stand tall, live tall, smile tall!

The TBL Cause (Triple Bottom Line)

Business Transformation: World Class Business Results

Entry point for the next two bottom lines

Profit provides the engine for economic development in the community

Excellent business results establish credibility

Business TransformationWorld Class Business ResultsMarket position, profitability, customer engagement, community goodness

Community TransformationEconomic DevelopmentFair trade, living wage, new jobs, leadership development, improved skills

Personal TransformationPersonal GrowthThink tall, stand tall, live tall, smile tall!

The TBL Cause (Triple Bottom Line)

Community Transformation: Economic Development

Investment in the surrounding communities

Local job and wealth creation

Community leadership and influence

Business TransformationWorld Class Business ResultsMarket position, profitability, customer engagement, community goodness

Community TransformationEconomic DevelopmentFair trade, living wage, new jobs, leadership development, improved skills

Personal TransformationPersonal GrowthThink tall, stand tall, live tall, smile tall!

The TBL Cause (Triple Bottom Line)

Personal Transformation: Personal Growth

Investment in people

Organizational excellence

Individual growth in skills and knowledge

Foundation of the Purpose Driven Business

Mission, Vision, Values, Priorities

Mission

1 •Why are we here?

2 •What is our unique purpose?

Vision

1 •What should our business look like in 2-3 years?

2 •Clearly articulate vision to everyone

3 •Allow the people to help develop the “hows”

Values Behaviors

1 •What are our core beliefs?

2 •What character attributes are critical for teamwork?

3 •What behaviors do we expect?

Values Behaviors:TBL Core Values

Passion

Servant Leadership

Integrity

Leader of the Purpose Driven Business

The TBL Leader

5 Characteristics of the TBL Leader

The TBL Leader has the ability to…

1. Create the Context & Manage the

MessageCommon Thread within a Common Frame

1. Create the Context and Manage the Message

Know and understand the end game

Where are we going?

What does success look like?

1. Create the Context and Manage the Message

Create a common frame of reference

Established background

Contextual points of clarity

1. Create the Context and Manage the Message

Clarify and manage the message

Key points to remember

Consistency of message

1. Create the Context and Manage the Message

Franklin Delano Roosevelt

Reset the context after Pearl Harbor

Transition from Peace Time to War Time

2. Maintain Emotional Intelligence, Resolve, &

ResiliencyStanding Tall in Both Calm and Storm

2. Maintain Emotional Intelligence, Resolve & Resiliency

Stand tall in tough times

Stand firm when times get tough

No running for the tall grass

2. Maintain Emotional Intelligence, Resolve & Resiliency

Moral fiber and emotional strength

Steady and consistent

Emotional fortitude

Centered and grounded

2. Maintain Emotional Intelligence, Resolve & Resiliency

Nelson Mandela

Faced emotional and physical turmoil with dignity and grace

Kept resolve after 27 years in prison

Committed without fail to the struggle against Apartheid

3. Exercise Judgment for Crisis, People &

StrategyDisplayed Discernment

3. Exercise Judgment for Crisis, People & Strategy

Think long & short term even in times of crisis

Not short sighted in decision-making

Maintains cool and nonreactive

3. Exercise Judgment for Crisis, People & Strategy

Wisely choosing people

Excellent top team

People discernment

Individually coach

3. Exercise Judgment for Crisis, People & Strategy

Smartly establish strategy

Careful navigation through business situation

Clear plan and map to success

3. Exercise Judgment for Crisis, People & Strategy

Sir Ernest Shackleton, Captain of the Endurance

Wisely selected crew

Put his crew first

Calm, confident leadership in lengthy crisis

4. Exhibit Character through Servanthood, Followership & Moral

ChoicesLead as You Serve and Serve as You Lead

4. Exhibit Character through Servanthood, Followership & Moral

Choices

Serve and follow before you lead

Give unto others

“Getting your hands dirty”

4. Exhibit Character through Servanthood, Followership & Moral

Choices

Doing what’s right no matter what

No Shortcuts Allowed

4. Exhibit Character through Servanthood, Followership & Moral

Choices

Mother Teresa of Calcutta

Faithfully served the people

5. Deliver Sustained Endgame Results

Systemic Excellence

5. Deliver Sustained Endgame Results

Excellence through systems

Repeatable

Demonstrated results

5. Deliver Sustained Endgame Results

A.G. Lafley, CEO of P&G

“Consumer is boss”

Sustainable organic growth

Sales growth of >$40 billion from 2000-2007

Five Qualities of the TBL LeaderSummary

Create the Context & Manage the Message

Maintain Emotional Intelligence, Resolve & Resiliency

Exercise Judgment for Crisis, People & Strategy

Exhibit Character Through Servanthood, Followership & Moral Choices

Deliver Sustained Endgame Results

Five Characteristics of ExcellenceThe TBL Leader Defined

Promise of the Purpose Driven Business Driven

The TBL Covenant

TBL Expectation:“Extraordinary Performance”

•CompetencyCan

•Drive•AccountabilityMust•Ownership•CommitmentChoose

To be known

To be needed

To be able to win

To have hope for the future

To see dreams come true

TBL: Promise

Expectations Promise

TBL Covenant

TBL Covenant

Techniques of the Purpose Driven Business

Tools Tried and True

Team Development

Strategic Planning

People Systems Model

TBL Techniques

Team Development: Principles Discussion

•“I” own my success or failure•I take responsibility for myself

Personal Responsibility

•“My” ability to influence another’s thinking•How I influence others is up to me

Circle of Influence

•Success is directly proportional to teamwork•Personal sacrifice sometimes required

Common Objectives

•“I” own getting information I need•“I” own giving information to my customers

Communication

Item Responsible

“R”

Approval

“A”

Consult

“C”

Inform“I”

Measure

Accurate production plan for 2008

Bonita Fred RobertPaulPeter

JohnPatti

95% schedule adherence

System to ensure goods are not stolen

Tony Victor RobertDale

JohnFredBonita

Nothing stolenNo product on e-Bay

TBL Strategic Processes:Flexible PS/DM with RACI Charts

People Systems

• Staffing System

• Training System

• Development System

• High Performance Systems

Selection Skills

RewardsWork Design

Leadership

The Purpose Driven Business

Summary

Business TransformationWorld Class Business ResultsMarket position, profitability, customer engagement, community goodness

Community TransformationEconomic DevelopmentFair trade, living wage, new jobs, leadership development, improved skills

Personal TransformationPersonal GrowthThink tall, stand tall, live tall, smile tall!

The Purpose Driven Business: Driven FOR The TBL Cause (Triple Bottom Line)

Create the Context & Manage the Message

Maintain Emotional Intelligence, Resolve & Resiliency

Exercise Judgment for Crisis, People & Strategy

Exhibit Character Through Servanthood, Followership & Moral Choices

Deliver Sustained Endgame Results

The Purpose Driven Business: The TBL Leader

Expectations Promise

The Purpose Driven Business: The TBL Covenant

TBL Covenant

The TBL Cause

The TBL Leader

The TBL Covenant

The Purpose Driven Business

TBL Leadership Partnerswww.tblleadershippartners.com

angela.owen@tblleadershippartners.com

Blue Bridge International Student & Professional Exchange &

Development

www.bluebridgeint.com

Reference Information