Jumping to Light Speed (Spotlight Session at STC 2014)

Post on 23-Aug-2014

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description

A spotlight session from the STC Summit 2014 (#STC14). It sought, in a short 20 minute slot, to introduce the challenges facing technical communicators and a framework (rooted on the work of Hippocrates) for thinking about both leadership and content. A Star Trek theme is mixed in for good measure. Thanks to @maxwellhoffmann for the photo of me presenting this talk (included on the last slide)

transcript

Copyright © Joe Gollner 2014

Jumping to Light Speed:Adapting to Global Realities

@joegollner

Content

The Final Frontier

Four Big Challenges

STREAMLINE PROCESSES INCREASE BENEFITS

REACH CUSTOMERSCUT COSTS

Digital

Content

We are being asked to…

The Four Humours of Leadership

Phlegmatic

Melancholic

Choleric

Sanguine

IMPROVE INNOVATE

INVOLVEIMPLEMENT

Technology Design

Business Justification

Quality Improvement

Sustainable Investment

Risk Minimization

Unifying Vision

Strategic Direction

Knowledge Advancement

Change Initiation

Guiding Principles

Team Building

Effective Dialogue

Transition Support

Stakeholder Engagement

Community Involvement

Problem Solving

Effective Governance

Project Control

Financial Administration

Technology Management

Reason

Realism

Idealism

Emotion

Acknowledgement: Hippocrates (460 BC – 377 BC)

Back on the EnterpriseIN

NO

VA

TE

INV

OLV

EIM

PR

OV

EIM

PLE

ME

NT

What Role do you play? Or what colour is your jersey?

This is not

Scotty!

Back in the Real World: Case StudyIN

NO

VA

TE

INV

OLV

EIM

PR

OV

EIM

PLE

ME

NT

Alchemy & the Search for the Fifth Element (Elixer)

Bringing the Humours Together with a Fifth ElementIN

NO

VA

TE

INV

OLV

EIM

PR

OV

EIM

PLE

ME

NT

INTEGRATE

Some within the STC community have likened me to a Talosian (center)

The Key to Success – Engaging All Leadership Styles

Away Team arrives in Arizona

The Fifth Element in the Content Life CycleIN

NO

VA

TE

INV

OLV

EIM

PR

OV

EIM

PLE

ME

NT

ContentAcquisition

ContentDelivery

ContentManagement

ContentEngagement

ContentStrategy

Recognize Content as Potential Information & follow this insight to its logical conclusion

Making ConnectionsJoe GollnerGnostyx Research Inc.www.gnostyx.comjag@gnostyx.comTwitter: @joegollner

Blog: The Content Philosopher

www.gollner.ca