Presenter: Kevin Jeffries,Consumer Liaison

How to Spot a ScamID protection - Financial Fraud & Scam Prevention

Division of Financial RegulationDepartment of Consumer and Business Services

Oregon OSHA Building Codes Division Division of Financial Regulation Workers’ Compensation Board Workers’ Compensation Division Oregon Health Insurance Marketplace

The Department of Consumer and Business Services (DCBS) includes:

Banks and credit unionsCheck cashingDebt management servicesFinancial & investment advisorsInsurance industryMortgage industryMoney transmittersPawnshopsPayday and title lendersSecurities

Division of Financial RegulationWe regulate:

Protecting Oregonians’ access to fair products and services through education, regulation, and consumer assistance.

Division of Financial Regulation’s Mission

Product and Rate Review

Exams and Enforcement

Education and Advocacy

Licensing and Investigations

DFRDivision of Financial

Regulation

Assist in resolving complaints Investigate violations of insurance and financial lawEducation and outreach

Contact a Consumer Advocate

www.dfr.oregon.gov888-877-4894 (toll-free)

2015 Consumer Advocacy ResultsDivision of Financial Regulation: •Helped 20,247 Oregonians with their insurance•Resolved 3,653 complaints•Recovered $1,990,701 for Oregonians

$342,000Auto

$69,000Business

$237,000Home

$740,000Health

6 Signs It Is a Scam

1) Scammers contact you “Out of the Blue”

2) Scammers Claim there is an “Emergency”

3) Scammers ask for your Personal Information

4) Scammers want you to Wire Money

5) Scammers tell you to keep it a “Secret”

Scammers make it sound “Too Good To Be True”

Resources• www.brokercheck.org • www.sec.gov

• www.finra.org• www.DFR.oregon.gov• Insurance Products: 1-888-877-4894

• Finical Products: 1-866-814-9710

Insurance Myths

Questions?

Consumer Advocacy Insurance help

‒ 888-877-4894 (toll-free)‒ cp.ins@oregon.gov

Financial services help ‒ 866-814-9710 (toll-free)‒ dfr.mail@oregon.gov

Licensing 503-947-7981 web.insagent@oregon.gov

Mailing address Oregon Division of Financial Regulation

P.O. Box 14480Salem, OR 97309-0405

Contact Us