Klingensteindesignworkshop 140713180714-phpapp02

Post on 11-Nov-2014

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TinyURL.com/KlingDesign

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How do the case studies in the Harvard Business Review article connect to your work as school leaders? • Kaiser Permanente• Shimano• Aravind Eye Care System

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What are your human-centered design problems?

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The mindsets and habits of designers [esp. when applied to problems that aren’t traditional “design problems.”]

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Focus on Human Needs

Bias Toward Action

Radical Collaboration

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“Design Thinking”1.Empathize•Define•Ideate•Prototype•Test

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How might we improve the faculty meeting?

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9:00-10:0010:00-10:1510:15-12:0012:00-1:301:30-3:153:15-3:303:30-4:30

Schedule

Intro to Design ThinkingBREAKDesign Challenge, Part 1LunchDesign Challenge, Part 2BREAKApplications

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“Design Thinking”1.Empathize•Define•Ideate•Prototype•Test

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Empathize

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"Those shoes are hidden. They are worth a lot of money. I could lose my life."

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“Design Thinking”1.Empathize•Define•Ideate•Prototype•Test

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Define

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How might we increase the number of children using our services?

How might we create a clinic experience where children feel treated like adults?

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If you want to create better solutions,find better problems.

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List the human needs you identified in your research.

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Imagine you were granted a magic wish, and could completely satisfy one of the needs you identified.

Which need would you satisfy to make the biggest impact?

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Turn your identified need into a“How Might We?” statement

Not: “How might we improve the faculty meeting?”

But: “How might we ____________?”

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So far…

How does design thinking compare with the typical decision making process at your school?

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“Design Thinking”1.Empathize•Define•Ideate•Prototype•Test

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Ideate

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“Design Thinking”1.Empathize•Define•Ideate•Prototype•Test

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Prototype

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A few things to remember:

•Start small.•Try it several ways.•Work quickly.•The prototype should have the same level of development as the idea.

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“Design Thinking”1.Empathize•Define•Ideate•Prototype•Test

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Test

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Write for 10 minutes, considering:• What was hard or frustrating about

design thinking? What felt natural or fluid

• How (or where) could you bring this to your work as a leader?

• What habit or mindset do you need to work on to lead as a design thinker?

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Discuss as a design team.

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Board Retreat at Small Independent Middle School

● Head didn’t establish the case for change behind the design challenge

● Substituted the design team’s understanding of needs for field research

● Tackled mission-critical design problem before building process skills among the team

● Attempted complete design process in one day

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“How might we use our professional development time to foster a collaborative learning culture?”

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Photo of teacher interviews

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Clips from Professional Learning Time – how we “seeded” the ideation

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Photos of teachers giving feedback – I like, I wish, what if

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“It’s the last day of the school year, but I feel the way I usually feel when I return to school in August.”

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1. How has your teaching changed over the last few years? What obstacles did you need to overcome to make that change? How did it feel?

2. Can you tell me about a time that you tried something new as a teacher? What happened? a. What worked? Why? b. What didn’t work? Why? c. How did it feel?

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How can you observe unarticulated needs?

Example: LASD Design Team and learnings about

professional development

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Teachers need to OBSERVE other teachers…• In order to make theoretical practices

more concrete• To expand their sense of what is

possible• Because seeing students respond

positively builds confidence to implement new pedagogies

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Teachers need to CONNECT with colleagues…• Because teaching is inherently

isolating• In order to build a network that

provides timely support• Because thinking things through with

colleagues generates professional confidence

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Thank You!Greg Bamford

twitter: @gregbamford

greg@watershedschool.org