Post on 23-Mar-2016
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Refreshments
Please note we are no longer able to provide lunch. We advise
you to bring your own for courses at the Access Learning Centre.
Teas and coffees will however still be available.
Venues
Most of our courses are held at the following venues:
Access Learning Centre, Richmond and Kingston Accessible
Transport (RaKaT), North Kingston Centre, Richmond Road,
Kingston KT2 5PE. The centre can be reached from Kingston on
the 65 route, bus stop Durlston Road. There is a limited number
of car parking spaces in the North Kingston Centre.
Richard Mayo Centre, Kingston United Reformed Church,
Eden Street, Kingston, KT1 1HZ, in the heart of Kingston-upon-
Thames, at the back of the main shopping centre and five
minutes walk from both the railway and bus stations.
MEFAS training centre is situated at the rear of the Malden
Centre, Cocks Crescent, New Malden KT3 4TA.
Directions will be provided to all venues at time of booking.
Prices
The prices are given for each course on its page and in the “at a
glance” section in the centre of this booklet. The first (lower)
price is for voluntary and community organisations with the
second price, where applicable, being for statutory organisations
who work with the voluntary sector. Priority will be given to the
voluntary and community sector organisations.
Visit www.kva.org.uk for full details and training updates.
3
About o
ur co
urse
s
3
Com
mis
sionin
g
4
Commissioning in Kingston
Date: Thursday 22 November 2012
Time: 10am – 5pm
Who should attend: Staff or trustees who want to find out
about the process of commissioning and why they might want to
get involved in commissioning in Kingston and wider.
Course Overview: This course will introduce the concepts and
environment of commissioning and tendering, particularly in
Kingston, and bring participants up to speed with the processes
involved. The trainer will prepare the session in consultation
with local commissioners. By the end of the session, you will be
able to:
find out what is meant by the commissioning cycle and how
you can become involved
find out about the different levels of commissioning
understand the differences and their implications between a
contract, service level agreement and a grant approach
be familiar with what policies and procedures need to be in
place for an organisation to be able to write successful bids
explore how to tender in partnerships and consortia
practically work through PQQs to develop an action plan
Trainer profile: Simone Hensby, Executive Director of
Voluntary Action Camden, has 20 years of experience of working
in the sector at a local, regional and national level. Simone has
been a key partner to the development and delivery of
accredited courses, customised to meet the needs of the third
sector, in the areas of project management, commissioning and
tendering, strategic and operational management.
Course fee: £50/£75
Com
munica
tions
5
Date: Tuesday, 6 November 2012
Time: 10am – 4.30pm
Who should attend: any staff member/volunteer who wants
to find out how their organisation could use social media. The
course starts from the basics of how to use tools such as
Twitter and Facebook, so it is not appropriate for someone
who has been using social media effectively for a while.
Course overview: As a result of this course you will:
understand what defines social media and how people are using it every day
be able to plan how social media can have the biggest impact for your organisation
know how your organisation can use Twitter and Facebook
have gained an overview of other tools such as Flickr, YouTube and blogging
know how to assess new tools that appear
understand how to manage your social media with limited resources
know how to measure the impact of your social media
Trainer: Louise Brown works with charities and small
organisations to help them be more effective through the use
of technology. Before going freelance, Louise worked at the
National Council for Voluntary Organisations (NCVO) for over
five years. In that time Louise mostly supported organisations
with their use of technology but also worked in the areas of
collaborative working, governance, workforce development
and campaigning.
Course fee: £50/£75
Getting started with Social Media
Com
munic
ations
6
Dates: Thurs 13 September, Weds 14 November 2012
Time: 10am - 1pm
Who should attend: Organisations who want to set up a
website using the free and easy-to-use VOICE tool. Also
suitable for additional staff/volunteers from organisations
who already have a VOICE website and need an
introduction to the tool in order to update their site.
Course overview: The aim of the course is to set up a basic
website with a logo, contact details and information on your
organisation using VOICE. The course will cover:
Adding text, images and links to a page
Adding and ordering pages
Changing the look and feel of the site
Full support will be provided both prior to the course and
afterwards to give you guidance on planning and
maintaining a website that meets your needs, as well as
providing help with any technical issues.
Trainer: Sorrel Parsons is the Information and
Communications Coordinator for Kingston Voluntary Action,
and manages the Voice web publishing portal in Kingston.
She has been supporting voluntary and community groups for
9 years and has a strong understanding of the diverse needs
of the sector.
If you are not sure if VOICE is suitable for your organisation,
please contact Sorrel at communications@kva.org.uk to
discuss your needs.
Course fee: £25/£40
Creating a Website using VOICE - Beginners
Com
munica
tions
7
Dates: Thurs 13 September, Weds 14 November 2012
Time: 2pm - 4.30pm
Who should attend: Organisations who already have a
VOICE website and want to develop it further, ideally people
who have already attended the Beginners course or have a
basic understanding of the VOICE system.
Course overview: The aim of the course is to introduce
advanced features of VOICE in order to increase
the functionality offered by your website. The course will
include:
Adding interactive applications to your website
Private Areas
Advanced Layouts
User and Member management
You will be contacted prior to the course to identify any
specific areas of interest so that the session can be tailored to
meet your requirements.
Support will also be available after the course, to ensure you
are able to continue to develop a website that suits your
needs.
Trainer: Sorrel Parsons (see page 6)
Course fee: £25/£40
Developing a Website using VOICE - Advanced
Fundra
isin
g
8
Date: Wednesday 7 November 2012
Time: 10am – 2pm
Followed by up to 2 hours individual support/feedback for each participant (via email or telephone) on a draft application, within 1 month of attending the training session.
Who should attend: Anyone responsible for submitting grant applications to Trusts and Foundations. The course is equally suitable for people new to fundraising as well as those for whom fundraising is just one element of their role.
Course overview:
Are you funder ready? - An overview of what needs to be in place before applying.
Know your organisation’s strategic objectives and profile
Evidencing the need for your project
Designing your project
Partnership considerations
Calculating the ‘real’ costs
Knowing the intended outcomes
Examples of application forms
Hints and Tips
Trainer: Julie Hunt MInstF(Dip) is a qualified funding adviser and consultant. She has supported hundreds of charities and social enterprises to raise millions of pounds through grants to Trusts and Foundations and a wide variety of funding activities since 2003. She is currently a Trustee of the Institute of Fundraising (IoF) and a London Region IoF Mentor.
Course fee: £50/£75
How to Prepare Robust Funding Applications to Trusts and Foundations
Fundra
ising
9
Date: Wednesday 26 September 2012
Time: 10am – 1pm
You could start to reach individuals and businesses who want to give to local causes with your own webpage on Localgiving.com, a highly successful fundraising website.
Who should attend: Anyone with fundraising responsibilities. Knowledge of web technology is not necessary.
Course overview: A short information session including a Q & A with the experts will be followed by an intensive surgery to create your webpage. You will need to be registered and vetted with our partners London Community Foundation to attend the start-up surgery.
Information session 10am - 11am
An hour presentation and question and answer session will give you the chance to find out more about how to fundraise online and double your money with Localgiving.com match challenges.
Start-up surgery 11am - 1pm
Localgiving.com experts will support you to write the content for your page and get it up and running. Learn the tips and tricks for creating content that can lead to donations.
Trainer: Localgiving.com experts are experienced in supporting small, local community groups and charities to fundraise online.
Course fee: Free
Localgiving.com Information Session
& Start-up Surgery
First
Aid
10
Date: Monday, 17th September 2012
Time: 9.30am – 4.30pm (full day attendance required)
This course is developed in line with the HSE’s changes to the
First Aid at Work regulations. It is designed for organisations
where a risk assessment has indicated that a lower level of
First Aid cover is sufficient.
Who should attend: Organisations needing to qualify staff
or volunteers to take responsibility for a first aid emergency
and the first aid box in accordance with the Health and Safety
(First Aid) Regulations.
Course overview: Course comprising a minimum of 6 hours
of practical and theoretical training covering: responsibilities;
reporting; first aid hygiene; assessments; resuscitation;
angina; heart attacks; choking; bleeding; shock; seizures;
minor injuries and dealing with an unresponsive casualty.
Compliant with Health & Safety Executive regulations.
Trainer: Simon Hill, A registered instructor with Nuco
Training Ltd. Nuco Training Ltd is approved by the Health and
Safety Executive (HSE) to provide training and assessment of
candidates for First Aid at Work.
Assessment and Certification: On successful completion
of the course, the delegate will receive a certificate issued by
Nuco Training Ltd. Certificates are valid for 3 years under the
Health and Safety (First Aid) Regulations 1981.
Course fee: £50/£75
Emergency First Aid at Work (EFAW)
Health
& S
afe
ty
11
Date: Tuesday 16 October 2012 Time: 10am – 4.30pm
Who should attend: All employees, volunteers, senior managers, trustees and support staff
Course overview: This course provides participants with training in the basics of health and safety. Full course notes will be provided. At the end of the day there is a short, straightforward, multiple-choice test. This is an accredited course that will cover:
1. Introduction to Health and Safety legislation 2. Risk Assessment 3. Accident prevention and reporting (RIDDOR) 4. Computer safety (DSE) 5. Fire Safety 6. Manual Handling 7. Control of substances hazardous to health (COSHH) 8. Test
Trainers will adjust the course presentation to make it more relevant to your needs, depending on your profile and the services delivered by your organisation. Trainer: Carlton Training’s instructors are all qualified and experienced in their own subject areas and in providing high quality teaching to groups and individuals. Health and Safety courses are nationally recognised and accredited by the Royal Society of Public Health. Assessment and Accreditation: On successful completion of the test, participants will be awarded a Royal Society of Public Health (RSPH) Qualification – Fundamentals of Health & Safety in the Workplace.
Course fee: £50/£75
Fundamentals of Health and Safety in the Workplace (equivalent to Level 2)
Info
rmation &
Com
munic
ations
Tech
nolo
gy
12
Date: Wednesday 3 October 2012
Time: 10am - 12.30pm
Who should attend: This is a core ICT skill which everyone
will benefit from.
Course overview: Come and learn how to use Excel for
finances and explore some of its other uses such as analysing
data for monitoring.
We will cover:
Getting to know the Excel work environment
Setting up a spreadsheet, entering text and numbers
Using simple formulae to start number crunching
Sorting and filtering your information
Formatting your spreadsheet
Printing / viewing a spreadsheet
(Please note we will be using Excel 2007 at the training venue)
Trainer: Philippa Leary has worked in the voluntary sector
for last 10 years in ICT development and information and
communications. Currently a consultant IT trainer, Philippa
has taught the European Computer Driving Licence syllabus,
developed internet courses for digital inclusion and delivers
Online Basics, Excel and MS Word courses.
Course fee: £25/£40
Excel for Beginners
Info
rmatio
n &
Com
munica
tions Te
chnolo
gy
13
Excel Intermediate
Date: Wednesday 17 October 2012
Time: 10am - 12.30pm
Who should attend: This is a core ICT skill which
everyone will benefit from.
Course overview: Come and learn how to use Excel at an
intermediate level for finances and other uses e.g.
presenting data and MailMerge.
We will cover:
Additional formulae including percentages
Linking a number of worksheets
Graphs and charts
Importing data from external sources
Creating labels from an Excel spreadsheet using Word
MailMerge
(Please note we will be using Excel 2007 at the training venue)
Trainer: Philippa Leary ( see page 12)
Course fee: £25/£40
KVA T
rain
ing P
rogra
mm
e a
t a g
lance
Co
urs
e T
itle
D
ate
T
ime
V
en
ue
V
olu
nta
ry &
Co
mm
un
ity
Sta
tuto
ry/
pri
va
te
Voic
e w
ebsi
tes:
begin
ners
Thurs
13 S
ep
10 -
1
Acc
ess
Learn
ing
Centr
e
£25
£40
Voic
e w
ebsi
tes:
advance
d
Thurs
13 S
ep
2 -
4.3
0
Acc
ess
Learn
ing
Centr
e
£25
£40
First
Aid
at
Work
M
on 1
7 S
ep
9.3
0 -
4.3
0
MEFAS
£50
£75
Loca
lgiv
ing.c
om
info
sess
ion &
surg
ery
Weds
26 S
ep
10 -
1
Acc
ess
Learn
ing
Centr
e
Fre
e
N/A
Exce
l 2007 f
or
begin
ners
Weds
3 O
ct
10 -
12.3
0
Acc
ess
Learn
ing
Centr
e
£25
£40
ICT t
ools
for
colla
bora
tion
Mon 8
Oct
10 -
12
Acc
ess
Learn
ing
Centr
e
£25
£40
Health a
nd s
afe
ty in t
he
work
pla
ce
Tues
16 O
ct
10 -
4.3
0
Acc
ess
Learn
ing
Centr
e
£50
£75
Exce
l 2007
inte
rmedia
te
Weds
17 O
ct
10 -
12.3
0
Acc
ess
Learn
ing
Centr
e
£25
£40
Outc
om
es
focu
s
incl
udin
g I
CT:
day 1
Tues
23 O
ct
10 -
5
Acc
ess
Learn
ing
Centr
e
£60/£
70
See p
age 1
8
£100/£
120
Volu
nte
ers
and t
he law
:
stayin
g legal
Thurs
25 O
ct
10 -
1
Ric
hard
Mayo
Centr
e
£25
£40
Gett
ing s
tart
ed w
ith
soci
al m
edia
Tues
6 N
ov
10 -
4.3
0
Acc
ess
Learn
ing
Centr
e
£50
£75
How
to p
repare
robust
fundin
g a
pplic
ations
Weds
7 N
ov
10 -
2
Acc
ess
Learn
ing
Centr
e
£50
£75
Safe
guard
ing c
hild
ren
Level 1/2
Sat
10 N
ov
10 -
1
TBC
Fre
e
N/A
Voic
e w
ebsi
tes:
begin
ners
Weds
14 N
ov
10 -
1
Acc
ess
Learn
ing
Centr
e
£25
£40
Voic
e w
ebsi
tes:
advance
d
Weds
14 N
ov
2 -
4.3
0
Acc
ess
Learn
ing
Centr
e
£25
£40
Com
mis
sionin
g in
Kin
gst
on
Thurs
22 N
ov
10 -
5
Acc
ess
Learn
ing
Centr
e
£50
£75
Outc
om
es
focu
s
incl
udin
g I
T:
day 2
Tues
27 N
ov
10 -
5
Acc
ess
Learn
ing
Centr
e
£60/£
70
See p
age 1
8
£100/£
120
Usi
ng o
nlin
e s
urv
eys
Thurs
29 N
ov
10 -
12
Acc
ess
Learn
ing
Centr
e
£25
£40
Org
anis
ational risk
managem
ent
Tues
4 D
ec
10 -
4.3
0
Ric
hard
Mayo
Centr
e
£50
£75
Managin
g r
isk in
volu
nte
ering
Thurs
6 D
ec
10
- 1
Acc
ess
Learn
ing
Centr
e
£25
£40
In
form
ation &
com
munic
ations
tech
nolo
gy
16
Date: Monday 8 October 2012
Time: 10am to 12pm
Who should attend: All employees or volunteers that would like to find out more about creating, sharing and editing information with colleagues. This course is a must for individuals that are sharing information by email and do not have a shared computer server, or those working at home or at various sites. Course overview: Come and learn about free and low cost online tools that will help you collaborate internally and externally with colleagues. We will be covering Track changes, Dropbox, Huddle, Google docs & calendars and Evernote. Following demonstration of the tools you will have the knowledge and confidence to start using them to improve collaborative processes. Trainer: Kate White has been managing and developing Superhighways for over 10 years and has a wealth of experience in voluntary sector use of ICT and a good understanding of the difficulties faced. Course fee: £25/£40
ICT Tools for Collaboration
Info
rmatio
n &
com
munica
tions te
chnolo
gy
17
Dates: Thursday 29 November 2012
Time: 10am - 12pm
Who should attend: Anyone responsible for gathering data
from beneficiaries and stakeholders. This course starts from
the basics and is not suitable for someone who has been
using online surveys for some time.
Course overview: Online surveys are a powerful and cost-
effective way to gather feedback about your organisation
from your beneficiaries and other stakeholders. You can use
surveys to evaluate levels of satisfaction with your services,
shape and plan future projects, demonstrate need to funders
and identify barriers to participation. By the end of this
session you will be able to:
Create a survey from scratch
Design questions that will gather the information you
need
Maximise your free questions limit
Send your audience your survey web link
Embed your survey on your website or Facebook page
Understand more about collecting data and privacy best
practices
Email message formatting tips
Trainer: Sorrel Parsons is the Information and
Communications Coordinator for Kingston Voluntary Action,
and manages the Voice web publishing portal in Kingston.
She has been supporting voluntary and community groups
for 9 years and has a strong understanding of the diverse
needs of the sector.
Course fee: £25/£40
Setting up an online survey
17
Dates: Tues 23 October & Tues 27 November 2012
Time: 10am – 5pm
Who should attend: The course aims to equip participants
to introduce an outcome focus into their own organisation.
For this reason, organisations are encouraged to send two
people on the course, whether trustees, paid staff,
volunteers or a mixture.
Course overview: At the end of both days, the learners
will understand: what outcomes are and what they are not,
how to identify relevant outcomes for your work, the
benefits of having an outcome focus, simple ways to monitor
outcomes, methods for gathering outcomes information,
reporting outcomes, using outcomes information well, next
steps in implementing an outcomes approach; ICT tools you
can develop to improve the efficiency and effectiveness of
outcomes monitoring.
The course will run on two separate days, with a gap of four
weeks in between. Attendance on both days is
compulsory. During the gap you will be expected to hold a
meeting within your own organisation to consider
implementing an outcomes focus. You will be given the
materials to help you do this.
Trainers: Sanja Kane, Transforming Kingston’s
Infrastructure Coordinator and Charity Evaluation Services
(CES) Outcomes Champion Certified 2011 -2013 and Kate
White, Superhighways Manager
Course fee: £60 per person for both days. Discounted rate
of £70 for two people from one organisation for both days
M
anagin
g y
our
org
anis
ation
18
Outcomes Focus including ICT for Outcomes Monitoring
Managin
g y
our o
rganisa
tion
Day one: Tuesday, 23 October 2012, 10am – 5pm
Outcomes - what they are and what they are not
How to identify relevant outcomes for your work
The benefits of having an outcomes focus
Simple ways to monitor outcomes
How to use outcomes information in decision making and
planning
Day Two: Tuesday 27 November 2012,
Morning session: 10am – 2pm
Discussion about the meetings you held in your
organisation
Methods for gathering outcomes information
Reporting outcomes
Using outcomes information well
Next steps in implementing an outcomes approach
Afternoon session: 2pm – 5pm
Using ICT to help you with collecting, storing, retrieving
and presenting outcomes information
Processes involved in implementing a holistic system
Demonstrations and looking at ‘off the shelf’ systems
selected for relevance in terms of services, client group
and cost
Specific tools that will enable you to better capture
information relating to your organisation’s outcomes
19
Outcomes Focus including ICT for Outcomes Monitoring
Managin
g y
our
org
anis
ation
20
Organisational Risk Assessment & Management
Date: Tuesday, 4 December 2012
Time: 10am – 4.30pm
Who should attend: Trustees and Managers who need to
develop and manage a Risk Register.
Course Overview: Learn how to demystify Risk Assessment
and comply with Charity Commission requirements and RBK
Commissioning Standards. This course provides tools and
processes to help make Risk Assessment effective and
manageable.
At the end of the session, attendees will be able to:
understand why we need to identify and monitor an
organisation’s risks; understand and develop skills in
identifying what a ‘risk’ is; develop skills for assessing and
prioritising risks; develop skills for monitoring and reviewing
risk; and understand when to take preventative and remedial
action to avoid or minimise risk.
Through presentations, discussions and group exercises you
will learn what risk is and whose responsibility it is; how to do
risk analysis and compile a risk register, and how to develop a
Risk Management Strategy.
Trainer: Trainer: Marika Dalgliesh holds a Masters in
Business Administration and is a Member of the Charted
Management Institute. Marika has many years experience in
the Public, Private and Voluntary sectors and specialises in
Change Management and Leadership skills for better
organisational development.
Course fee: £50/£75
Regula
r meetin
gs a
nd e
vents
21
Children & Young People Organisations
Network Meetings & Seminars
Network meetings will be held every three months in central
Kingston. They are a great opportunity to meet colleagues
from other organisations and to keep up to date with
developments at Kingston Council and the Local Safeguarding
Children’s Board. There will also be regular seminars on issues
such as child poverty, safer recruitment and participation.
Next meeting: Monday, 24 September 2012, 10am –12pm at
the United Reformed Church in Kingston.
To find out more and to book a place, please contact Judith
Naylor at cwd@kva.org.uk or 020 8255 3335.
Volunteer Co-ordinator Forums
Forums offer exciting new opportunities, interactive workshops
and resources for volunteer co-ordinators. The forums are a
great place for open discussion, for people to raise any
volunteer management issues and share experiences with
other co-ordinators.
To find out more about the forums contact Pat Stanley at Go
Kingston Volunteering on 020 8255 3335.
Training and events in other boroughs
KVA will always try to provide you with the high quality
capacity building courses you need here in Kingston. However
if you don’t see the course you need on our website you can
find what training our counterparts in the other boroughs of
South London are promoting by going to
www.slcvspartnership.org.uk
Safe
guard
ing c
hild
ren
22
Date: Saturday 10 November 2012
Time: 10am – 1pm
'Working together to Safeguard Children' (2010) places a
duty on all employers to ensure that their staff and
volunteers are competent and confident in carrying out their
responsibilities for safeguarding and promoting children's and
young people's welfare.
This includes ensuring that all relevant staff and volunteers
receive safeguarding children training.
Who should attend: This basic awareness training is aimed
at staff and volunteers in infrequent contact with children and
young people and/or parents/carers who may become aware
of possible abuse or neglect. It is also aimed at those in
regular contact or those who have a period of intense but
irregular contact with children and young people and/or
parents/carers and who may be in a position to identify
concerns about maltreatment.
Course overview: By the end of the course participants will
be able to:
gain some awareness about what constitutes child abuse
and how to recognise it
develop awareness about everyone's responsibilities
towards vulnerable children
recognise parental stressors which may increase children
and young people's vulnerability
Safeguarding Children – Child Protection
Awareness, Level/Group 1&2
Safe
guard
ing ch
ildre
n
23
consider relevant aspects of legislation and guidance
be familiar with their own child protection procedures
know how to appropriately refer children who may be
vulnerable, in need or suffering abuse or neglect
Trainer: Marie Berry, Kingston Safeguarding Children Board
Learning and Development Adviser
Course fee: free
Please note that RBK will charge you £30 per delegate for
any cancellations. A charge will not be levied if another
representative from your organisation attends as a
replacement.
For other levels of Safeguarding Children training in Kingston,
please visit the Children and Young People Project page on
KVA’s website or phone Carol Wickes at RBK on 020
85476092, or email: Carol.Wickes@rbk.kingston.gov.uk
We are proud to announce that from October 2012 you will
be able to access a Level/Group 1 Safeguarding Children
course online at www.kva.org.uk
New! Level 1 online course
Other Groups/Levels
Volu
nte
er
managem
ent
24
Date: Thursday 25 October 2012
Time: 10am – 1pm
Who should attend: Managers, Volunteer Coordinators,
Trustees or anyone who has responsibility for volunteers.
Course overview: It is always advisable to stay on the right
side of the law and it is important to carefully think through
what the legal position is on much of what you do as a
volunteer manager. This workshop will look at how your
organisation can keep its relationship with volunteers legal.
As well as discussing legal issues, we will look at real cases
that volunteers have pursued through the courts and their
implications. Topics covered will include:
Relationship between organisation & volunteer
Employee or volunteer
Equality Act 2010
Health & Safety
Insurance
CRB’s
Benefit regulations & volunteering
Data protection & copyright
Young volunteers
A natural progression course to this session is Managing risk
in your volunteer programme.
Trainer: Pat Stanley (see page 23).
Course fee: £25/£40
Watch and take part in an online demonstration of this
course at http://tinyurl.com/cozolsa
Volunteers and the Law – Staying legal
Volu
nte
er m
anagem
ent
25
Date: Thursday 6 December 2012
Time: 10am – 1pm
Who should attend: Managers, Volunteer Coordinators or
anyone who has responsibility for volunteers.
Course overview: Volunteer involving organisations and
volunteers are natural risk takers and effective volunteer
programmes cannot operate without taking risks. It is
essential that organisations control and minimise risk both to
volunteers and the organisation itself.
What risk will look like will be different in each volunteer
programme depending on how you involve volunteers and
the workshop will cover it from both organisation and
volunteer perspective. Topics covered will include:
Why assess risk within your volunteer programme
What types of risk can be associated with involving
volunteers
The process for assessing risk
Managing risk
The workshop will provide a natural follow on for anyone
who has already attended Volunteers and the Law.
Trainer: Pat Stanley is Go Kingston Volunteering Good
Practice Advisor, supporting organisations to develop good
practice in volunteer management. The project also includes
delivering a programme of good practice training of which
this workshop is part.
Course fee: £25/£40
Managing risk in your volunteer programme
Te
rms
& c
onditio
ns
Making a booking
To book, please use the enclosed booking form, or visit our
website www.kva.org.uk/events-and-training for a Word
version of the form.
Please either email completed booking form to
training@kva.org.uk or send it to Training, Kingston
Voluntary Action, Siddeley House, 50 Canbury Park Road,
Kingston KT2 6LX.
Once in receipt of your booking form, we will issue you with
an invoice.
In order to secure a place on the course you should send us
a cheque made payable to Kingston Voluntary Action.
All places will be confirmed by email or by phone at least 72
hours before the course starts and usually sooner than that.
Cancellation
The booking fee is refundable if the booking is cancelled no
later than 2 weeks before the course date.
Occasionally, KVA may have to cancel a course or change the
tutor, date or venue. If this happens, we will inform you
immediately. If you cannot attend the new date, we will
offer you a credit note or refund.
Book early to secure a place on the training you and your
organisation need.
Publicity
Photographs may be taken during courses for KVA publicity
only. If you do not wish to be photographed, please inform
Sanja Kane at training@kva.org.uk
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