Great teams deliver great outcomes …

Nish Mahanty@nishmahanty

@lastconf

… practical strategies for building great teams

Nish Mahanty

Why Agile?

Okay, we’re Agile.

Now what?

A framework forbuilding high performing teamswho can “Get (the right) Stuff Done”

MYOB LiveAccounts

What is it?

Easy to use accounting solution

Available online, anytime Linked to your bank accounts Ideal for sole traders, start ups

and smaller businesses

AON Hewitt Best Employer Survey

High Performance/

Hewitt Best Employer

Zone

30%

100%0%

65%40%

single clickSafari & Chrome

suggested matches

Trial Balance

GL Details Report in Excel

delete a payrun

better performance

remember GST

override GST on rules

add notessp*cial characters

Reel Purple Winners

noticeboardlogo quality

show all bank accounts

Innovation Award

bank rec

partial paymentsbank transfer 35%

Honey - 2012 Australian Women’s Champions

Deconstructing the problem

Building high performing teamsto deliver awesome business outcomes

Building high performing teams

who know the businessto deliver awesome business outcomes

Building high performing teams

who know how to work togetherto deliver awesome business outcomes

Building high performing teams

who wantto deliver awesome business outcomes

Building high performing teams

empowered to change thingsto deliver awesome business outcomes

Building high performing teamswho know the business,

know how to work together,are empowered to change things,

and who wantto deliver awesome business outcomes

know the business

Vision, brand, values, goals, strategies KPIs based on business goals

quarterly results, annual goals

customer satisfaction data

market research double jacking, usability testing

business value of each story, business impact of each decision value chain

Extra focus for distributed teams

know the business

want to deliver

want to deliver

Video

http://www.danpink.com/articles

http://www.youtube.com/watch?v=u6XAPnuFjJc

want to deliver

want to deliver

want to deliver

know how to work together

TrustGoodwill/Cooperation

Clarity of PurposeInformation Available

Inspirational LeadershipGroup Brainstorming

Respect for IndividualsConflict Management

Team LearningAutonomy

Project LeadershipAlignment of Values

Climate for CreativityEquipment & FacilitiesAppropriate Pressure

Market/Client AwarenessScientific/Tech. Expertise

Ranked Discriminators of Most and Least Effective Knowledge Teams

http://www.kteams.com.au/page/research_basis_for_ktep.html

http://www.infoq.com/presentations/teamwork-an-individual-skill (Chris Avery)

Chris Avery:Building Teams

align goalsmake & keep agreementsclear direction & purpose

know how to work together

know how to work together

know how to work together

know how to work together

know how to work together

know how to work together

know how to work together

know how to work together

know how to work together

Results

Distributed teams...

communication channelsface to facebuild trust

empowered to change things

“A bad system, will defeat a good person, every time.”

W.E. Deming

Building high performing teamswho know the business,

know how to work together,are empowered to change things,

and who wantto deliver awesome business outcomes

Let them at it!

@nishmahantynish.mahanty@myob.com

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Effective teams need effective individuals...

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Hiring...

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