Leadership & the Art of Mindful Listening

Post on 14-Feb-2017

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LEADERSHIP & THE ART OF MINDFUL LISTENINGDARON LARSONATTENTIONAL FITNESS TRAINING

70% NOT ENGAGEDEmployees 2014

Engaged 31.5 %

Not engaged 51.0 %

Actively disengaged

17.6 %

VARIES BY AGEGeneration 2014Millennials 28.9 %

Generation X 32.2 %

Boomers 32.7 %

Traditionalists 42.2 %

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CHANGES IN BRAIN STRUCTURE

CHANGES IN BRAIN FUNCTION

SELF-AWARENESS & SELF-REGULATION

HEARING TIPS

• Low-stakes practice

• Listen for punctuation

HEARING EXERCISES• Comfortable content

• Uncomfortable content

• TV with your eyes closed

HEARING INSIGHTS

• Separate listening from solving

• Gently guide attention back to sound of speaker’s voice

SEEINGTIPS

• Study facial expressions and gestures

• Look for new details

SEEING EXERCISES• Practice staying alert to what’s

in front of your eyes

• Alter your commute route

• TV with the sound off

SEEINGINSIGHTS

• Interest with less analysis

• Notice how much meaning makes it through

FEELINGTIPS• Where does your attention go

after a conversation

• Practice detecting emotions behind thoughts

• Indirectly convey what lingers

FEELING EXERCISES• Notice reactions to music,

movies, TV

• Notice emotional component of unresolved issues and projects

FEELINGINSIGHTS• Put yourself on the same side of

the problem

• Speaker is not your opponent

• Shared opponent is the breakdown of communication

ORDINARY SENSORY PERCEPTION• Ask people what they need

• Verify perceptions

• Listen for the meaning behind the words to emerge

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