Leading Transitions

Jeff MeilbeckNAIPTA General Manager

Three Phases of Transition

Source: Managing Transitions, William Bridges

People Need

• Purpose – Why

• Picture – What does it look like

• Plan -- Details

• Part - A role to play

Sell The Problem

• Examples Used Today– Form NAIPTA – Merge Cities– Organizational Restructuring

• Others– Bring Maintenance In House– Ballot Initiatives– New Software

Example: PurposeWhy Form NAIPTA?

• Benefits to Cities– Liability Firewall– Collective Clout– Regional Collaboration– Cost Sharing– Shared Expertise – Staff Specialization

Example: PurposePros and Cons Matrix

RTA IGA Own WayTransfer of Liability Very Good Poor Poor

Integrated Planning Very Good Good Poor

Operations Expense Good Good Good

Insurance Expense Very Expensive

Expensive Least Expensive

Streamlined Decision Making

Good Potentially Challenging

Very Good

Delegation Very Good Good Poor

Representative Decision Making

Good Fair Very Good

Collective Clout Very Good Good Poor

Service Coordination

Very Good Good Poor

Example: Picture of NAIPTA Option

NAU

Flagstaff

RTA

Sedona

Yavapai

Private Provider

1

Agreements Required

Alternative C

Key to Agreements:

1. IGA establishing RTA

2? Potential service agreement

2?

Coconino

NAU

Flagstaff

RTA

Sedona

Yavapai

Private Provider

1

Agreements Required

Alternative C

Key to Agreements:

1. IGA establishing RTA

2? Potential service agreement

2?

Coconino

Transit services are provided by the RTA and funded by partners.

Example: Plan

Example: Plan

• Desired Results

Example: Part

Example: Part(Existing NAIPTA Staff)

• January– Analysis completed– Develop Options

• February– Present to Board and TAC

• March (Ending, Losing, Letting Go)– Request Board Adoption of Plan

• April and May (Neutral Zone)– Internal Recruitment– “Purpose, Picture, Plan, Part”

• June and July– Implementation– “The New Beginning”

“There is nothing so dear as what you are about to leave”

Leading Transitions

Jeff MeilbeckNAIPTA General Manager