Library 10

Kari Lämsä Helsinki City Library

Library 10 in a nutshell

•Opened April 1, 2005•Open 78 h/wk•Customers 10 000/wk•Collection 50 000•Recorded works 40 000•Workstations 40•Floor space 800 m²

A Combination of Music and Information Technology

Cable Book Library• A testing ground for new

library services • Located in downtown

Helsinki• Specialized in IT for

libraries

Pasila Music Station• Formerly the music

department of the Main Library • Located at the Pasila railway

station• Helsinki Metropolitan’s most

extensive music collection

The evolving needs of customers

• Pick-up point for items reserved via the internet

• Participating in the production of information and cultural works, especially music.

• Increase use of laptops• Space for study, work, and meeting• Increase of expertise assistance• Changing role for the staff

New premises at the Main Post Office

• Landmark in downtown Helsinki

• A merging of public and private services

• At a main junction of public transport

• Numerous entrances• On-site premises are

connected• Good logistics at

standby

The Library’s rented premises

• The rental decision made in January 2004

• Rental agreement defined the size of the space

• Entire floor area 970 m²• Previously the sorting

station for packages• Only the outer walls and

ceiling were in place• Renovation began in

February of 2004

• Collections• IT / AV• Customer furnishing • Service points• Logistics

Groups formed by the staff

Organizing the planning

Collections: amount of shelves

•Books 72,5m•CDs 167.5m•Sheet music 90m•Periodicals 75 pcs •Videos 6m•DVDs 1,20m•In concert with furniture company

Materials: placement based on theme

Different formats on the same shelves

IT / AV: quantity and space

• Express workstations 12• Standard workstations 16• Multimedia-workstations 6• Workstation for the disabled

customers• Staff workstations 20• Automatic Book Return and

Self check-out points 3• Audio editing room 12 m²• Video editing room 12 m²• Recording room 12 m²• Group work room 20 m²• Stage 25 m²

• Different workstation types• Outlets for electric and broadband

connections• Supports for laptop usage• Loanable equipment• Variable sources for listening to music• Studio placement and sound insulation• Stage placement and functionality• Acoustical, speaker, and lighting systems• In concert with engineers and IT/AV

partners

IT / AV: equipment

• Workstation tables: 34 • Database search tables: 6 • Chairs: 75 • Sofas: 4 • Tables: 35 • Mobile laptop tables: 12

Customer furniture : quantity

• Relation to other functions • Customer queries and feedback

- peacefulness- intimacy- accessibility

• Furnishing dimensions• Ergonomics• Lighting• Moveable

Customer furniture: placement and design

Service points: operations

1. Service area - handling of materials - reservations - printouts - fee payments- general guidance

2. Information service- guidance with music and material searches - library cards- guidance side by side

3. IT-guidance- programs and equipment- loanable devices

Service points: placements• Along the main avenues • Visual contact with each other• Positioned for side by side guidance• Easily approachable for customers• Convenient for staff to exit

Logistics

• Automatic sorting machine

• Material unloading and packaging

• Reservation shelves• Material returns point• Check-out point

• 1 year to complete construction• Planning, building, and furniture

procurements were handled simultaneously

• Different architect offices for construction and furnishings

• Many new technical solutions • Future modifications had to be

considered

Building Library 10

Arrangement of furniture

Visiting/meeting:• pleasant• clear• peaceful• self-service

Working/studying• peaceful• equipped• adaptable• guidance• self-service/service

Operations/transaction:• quick• visible• logical• guided• self-service/service

Töölö bay Music campus

Forthcoming Music Hall ->

Library 10 ->

Finlandia Hall ->

Sibelius Academy ->

Opera ->

Music institute->

Opening Hours

Mon-Thu 10-22Fri 10-18

Sat-Sun 12-18

Weekdays the lobby opens at 8

Visitors

• Visitors per week app. 11 000• Ages 15-30 60 %• Percentage of borrowers that are male 60 %• Percentage of customers that check-out materials 50 %

Staff

• Library manager• Staff manager• IT planner• Music librarians 3 • IT specialist 3• Library assistants 11• apprenticeship students 2• Non-military service 2• Students as covers and

trainees

Average age under 35All together 28Males 19

Staff’s skills

• No departments, everyone capable of

• basic duties• Everyone need not be • an expert at everything• Special capabilities

exploited for customer service

• Staff trains one another • in small groups• 70 % Schooled in • library studies• work = hobby

Public space

• Customer area 800 m²• Reading and working points 40 • Computer terminals 35 • Laptop ports 28• Practice- recording- and editing

studios• Group work room• Stage Space divided according to themes

Collections

Music:• CDs 40 000 • Books 5500 • Music notation 9000 • Videos and DVDs 500• Vinyl LPs 1000 • Music Periodicals 85

Other collections:• IT and media• Film and cinema• Comic books• Travel guides • General periodicals

and newspapers

Lobby and service point

• Opens weekdays at 8• Newspapers• Express workstations 12• Automatic Book Return• Pick-up of reservations• Payment of fees

Pop / Rock area

• Pop and rock –music• Pop and rock –books and

periodicals• DVD –movies and music• Film -books and periodicals• Comics and graphic novels• Listening sites• Exhibitions

Classical music area

• Classical music• DVDs and videos• Classical music books• Classical music periodicals• Listening sites• Exhibitions

World area

• World music• Folk music• Travel guides• World music

periodicals• Travel magazines• Travel DVDs

Stage

• Concerts, performances and similar events

• Exhibitions• Multimedia displays• Mobile furnishings• Acoustic interior• PA-equipment• Lighting system• In collaboration with

musical institutes

Multimedia area

• Operating systems in different languages

• Scanners• Image processing• Publishing • CD and DVD burner• Memory card drive• USB and Firewire port• Workstation for the

disabled customers• IT-information service

Do it yourself

 Loanable peripheral devices:

• DVD, CD-RW, Floppy, and ZIP drives

• net, USB, etc. connecting wires• memory card readers • Bluetooth sticks • headphones • portable CD-players• DVD viewers

Tables for laptop use

Listening to music

• Hi-fi listening points• Playback room• LP player• Headphones for

computers• Wireless headphones• portable CD-players • Live music

Group Work room

• Seats 18 people• 3M Digital Wall Display

- Projector - Speakers - Interactive display

• Video conferencing• Internet and electrical

ports for laptops• For associations and

organizations• Not for commercial use

Studios: rehearsing, recording, audio, video

• Advance booking• Booking times:

- video editing: maximum 40 hrs in 2, 4 or 6 hour blocks - audio editing: ½ to 4 hrs- recording, rehearsing, music playback: ½ to 2 hrs

• Studios are interconnected via video link• Rooms are soundproof• Courses are given once per month• Students of that field work as instructors and offer

support

• Electric piano • Stereos • Microphones • Guitar/bass amplifier • Electric guitar and bass • Acoustic guitars (nylon

and steel strings) • Capo • Chromatic tuner • Connections to the editing

suites

Recording, rehearsing and playback

Audio editing

• Protools LE (recording software) • Cubase SX3 (editing software) • Numerous other software,

instruments, plug-ins • Mixer • Guitar, Bass and Vocal preamp • Keyboard • Drum pad • DJ record player • MD recorder • Cassette player • DVD ±RW• Connections to the recording suite

Video editing

• Disk space / user 50 GB• Avid Xpress Studio HD

(editing software) • Softimage (3D animation) • Macromedia Director • Protools LE (recording

software) • Capo• DV recorder • S-VHS recorder • DVD ±RW • Connections to the

recording suite

Library functions with a library card

• Time reservations• Workstations• Studios• Instruments,

microphones, etc.• Listening to music• Laptops• WLAN• Do it yourself –devices Expanding the library card as a brand

Music library in a changing environment

Will physical distribution suffice in the future?• Copyrights and distribution of music via the internet:

challenges and risks? • Digitization projects

Traditional duties require: • Information service• Cataloguing • Organizing the collections

New way to approach the operation of a music library

Cultural information society:• Library not just passively supplying produced

materials• Traditional activities of a music library alongside new

opportunities provided by information technology• The library provides an interactive environment,

where the customer is both user and producer• Renewal of culture -> threshold to participate as low

as possible

Library 10 is

• the library service point in the city center• a palce for consuming, creating and displaying culture• a public city facility