Post on 14-Jan-2016
transcript
Library Leadership and Management
Paula Kaufman2011
Leadership
Doesn’t rest on a title
Leadership vs Management
Leadership – Leadership – directly directly and indirectly and indirectly influencing people to influencing people to cause changecause change
Management – Management – effective utilization of effective utilization of resources to achieve resources to achieve organizational goalsorganizational goals
Think About Library Leaders and Managers You Know What attributes did they have?
What did they do that you admire?
What did they not do or do badly?
Politics
Always present Rarely understood fully
Seasoned Leaders Say:
Fundamental change is more likely Fundamental change is more likely through effective leadership than through effective leadership than managementmanagement
Seasoned Leaders Say:
Effective leadership can change Effective leadership can change the culture of an organization, the culture of an organization, management cannotmanagement cannot
Seasoned Leaders Say:
Effective leadership is based on Effective leadership is based on valuesvalues
Seasoned Leaders Say
What makes you successful is how What makes you successful is how you treat peopleyou treat people
Leaders instill in their staff Leaders instill in their staff hope for success and belief inhope for success and belief in themselves. Positive leadersthemselves. Positive leaders
empower people to empower people to accomplish their goalsaccomplish their goals
Leaders instill in their staff Leaders instill in their staff hope for success and belief inhope for success and belief in themselves. Positive leadersthemselves. Positive leaders
empower people to empower people to accomplish their goalsaccomplish their goals
Vision
Key to an organization thriving in the future
Shared Vision
Leader’s responsibility is to build a shared vision, which requires:
Articulating a visionListening to input from staff and othersReshaping and restating vision based on
input
Mission Central to the life of the Central to the life of the
institutioninstitution
Enhance institutionEnhance institution’’s mission by s mission by providing and stewarding providing and stewarding collections and content and by collections and content and by offering a wide array of servicesoffering a wide array of services
Typical U.S. Academic Library’s Mission Enhance institution’s goals Ensure unfettered access to information Provide expertise Be an information and knowledge broker
Values
Kinds or standards of behavior used to realize vision and fulfill mission
Basis of guidelines and expectations of employee behavior
Samples of A Library’s Values Excellence in everything we do
Be a nimble and adaptive organization
Provide services that advance users’ endeavors
Sample of Librarians’ Personal and Institutional Value Protect users’ privacy and freedom of
thought and expression
“
Balance Security with Liberty
Leading Any Organization Learn and understand the culture
of the institution and the library
Understand the valuesvalues of the institution and the Library
Leadership ChallengesLeadership Challenges
Effectiveness and relevancyEffectiveness and relevancy
TerritorialityTerritoriality
MoraleMorale
Financial resources Financial resources
Political positionPolitical position
Importance of Organizational Structure Clarifies reporting
relationships Establishes
authority Facilitates
communication Sets basis for
change processes
Know YourselfKnow Yourself Why did you take the Why did you take the
position?position? What is your decision What is your decision
style?style? What are your strengths?What are your strengths? What do you fear most?What do you fear most? How will you measure How will you measure
success?success? How will you stay fresh?How will you stay fresh?
ATTITUDE MATTERSATTITUDE MATTERS
Positive, supportive, empowering – share Positive, supportive, empowering – share information and engender trustinformation and engender trust
Reduce conflict and competition by role Reduce conflict and competition by role modeling respectmodeling respect
Communicate values and principles that Communicate values and principles that characterize how you will function through characterize how you will function through examples examples
ATTITUDE MATTERSATTITUDE MATTERS
Distinguish criticism from critical analysis - Distinguish criticism from critical analysis - ““blame and complainblame and complain””
Don’t overreact – people have opinions Don’t overreact – people have opinions and different personalitiesand different personalities
Don’t put off difficult decisionsDon’t put off difficult decisions
Rumors are important to understand and Rumors are important to understand and addressaddress
Outline a Clear VisionIdentify barriers and facilitators for Identify barriers and facilitators for
achieving the visionachieving the vision
Include key individuals that who will Include key individuals that who will support changesupport change
Begin consensus building and unit Begin consensus building and unit refinements of the visionrefinements of the vision
Build shared vision with deliberate Build shared vision with deliberate speedspeed
Outline a Clear VisionReward behaviors that contribute Reward behaviors that contribute
to achieving the to achieving the vision/goals/values publiclyvision/goals/values publicly
Link individual goals to group Link individual goals to group goals goals
Facilitate collaborationFacilitate collaboration
DEALING WITH DEALING WITH RESISTORSRESISTORS
Spend time to understand their concernsSpend time to understand their concerns
Define consensus clearly & make Define consensus clearly & make decisions transparent decisions transparent
Do not empower their position Do not empower their position
Make true merit decisionsMake true merit decisions
Two Important Keys to Success Maintain an open mindMaintain an open mind
Find a mentorFind a mentor
What is a Mentor?A mentor helps you
Set long-term goals and short-term objectives
Explore new directions to achieve goals
Identify personal strengths and weaknesses
Make career-worthy contacts and engagements
Some Ways to Stay Fresh Read reports and other materialsRead reports and other materials
Talk with staffTalk with staff
Familiarize yourself with Familiarize yourself with institutional processesinstitutional processes
Identify issues, aspirations, Identify issues, aspirations, concerns, perceptionsconcerns, perceptions
A Leader is a Coach for all StaffA Leader is a Coach for all StaffGood staff are key to Good staff are key to meeting librarymeeting library’’s goalss goals
Determine best ways to Determine best ways to involve staff in setting involve staff in setting and meeting goalsand meeting goals
Measure performance Measure performance objectively against objectively against progress towards goalsprogress towards goals
Encourage Leading From One’s Seat Leader’s job is to make employees feel
empowered Leader makes sure it’s ok for employees
to fail Employees must know their role and
what they’re accountable for
Talk to colleagues holding similar positionsTalk to colleagues holding similar positions
Try to be fully informed before making decisions Try to be fully informed before making decisions and remain transparentand remain transparent
Remember what is said and what is heard might Remember what is said and what is heard might be differentbe different
Suspend negative judgments as much as Suspend negative judgments as much as possiblepossible
THE LONG HAULTHE LONG HAUL
Role model desired behaviors Role model desired behaviors
Cultivate distributed leadership through Cultivate distributed leadership through influencing othersinfluencing others’’ decisions decisions
DonDon’’t worry about who is getting credit – t worry about who is getting credit – celebrate togethercelebrate together
Challenge yourself and others to Challenge yourself and others to ““figure out a figure out a way to get thereway to get there””
THE LONG HAULTHE LONG HAUL
THE LONG HAULTHE LONG HAUL
Distinguish temporary setbacks from the need to Distinguish temporary setbacks from the need to revise goalsrevise goalsCommunicate Communicate Encourage & supportEncourage & supportRevise methodologies & processesRevise methodologies & processes
Identify potential leaders and create plan to Identify potential leaders and create plan to develop their skillsdevelop their skills
EVERYTHING IS EVERYTHING IS INTERCONNECTEDINTERCONNECTED
Management decisions are Management decisions are financial decisions and vice financial decisions and vice versaversa
Library servicesLibrary services
Recruitment/retentionRecruitment/retention
Fund-raisingFund-raising
Enjoy the Difference You Are Making!Enjoy the Difference You Are Making!
Your Success as Leaders is Your Success as Leaders is Measured Measured
by the Success of Othersby the Success of Others
Create an environment that fosters achievementCreate an environment that fosters achievement