Life of a CPM

transcript

This isEricsson

Ericsson Internal | 2014-02-13 | Page 2

AGENDAAGENDA

ERICSSON THE COMPANY

ERICSSON IRELAND

THE LIFE OF A CPM

QUESTIONS

Ericsson The company & Strategy

40%mobile traffic runs through networks built by us

1 bNsubscribers on networks managed by us

#1#1MOBILE INFRASTRUCTURE

OPERATIONS & BUSINESS SUPPORT SOLUTIONS

SERVICES

TV & MEDIA DELIVERY

MOBILE INFRASTRUCTURE

OPERATIONS & BUSINESS SUPPORT SOLUTIONS

SERVICES

TV & MEDIA DELIVERY

At a glance

Euro in annual revenue

180countries

1,500 consulting and systems

integrations projects yearly

1,500 consulting and systems

integrations projects yearly

114,000

employees

114,000

employees

33,000

granted patents

33,000

granted patents

3.7 bn

Euro invested in R&D

3.7 bn

Euro invested in R&D

Source: Ericsson Annual Report 2012

Communication Is a basic Human need

First mobile designed

Bluetooth

SmartphoneMobile video call

Ericsson was founded

1900 1950 2000 202018501800

Morse code Signal lamps

Automatic call switching system

Mobile text and data system

ExploreEmerging Opportunities

StrengthenMarket Leadership

TELECOM OPERATORS

TV & MEDIA

UTILITIES

PUBLIC SAFETY

TRANSPORT

HANDSET & DEVICES

Customers Segments

Mobile traffic growth

Growth in mobile data traffic between 2013

and 2019 (monthly ExaBytes)

Growth in mobile data traffic between 2013

and 2019 (monthly ExaBytes)

10x Data: mobile PCs, tablets

and mobile routers

Data: mobile phones

Source: November 2013 Mobility Report 2010 20192011 2013 20172014 2016

2012 2015 2018

By 2018…

850 M PCs &

Tablets

9.3 BN Mobile

Subscriptions

3.3 BN Smartphone

Subscriptions

6.5 BN Mobile

broadband Subscriptions

To 2020… 50Connected

Devices

Billion+

Everything that benefits from being connectedwill be connected

Networkedsociety

MOBILITY

BROADBAND

EricssonIreland

Athlone

Dublin

What do we do in Athlone?

Ericsson Research and Development

•Athlone is now the global HQ for development of Ericsson’s OSS – one of our Flagship solutions.

•OSS is now a strategic business growth area for Ericsson.

•~ 850 employees in Athlone

What do we do in Dublin?

Ericsson Ireland Customer Unit− Supporting Irish Customers. Ireland is an innovative market. Our customers are perceived within Ericsson as ‘early adopters’.

Ericsson Global Services − Supporting delivery to local Customers but also providing expert resources to customers across our region and globally.

Services Delivered from Ireland

ERICSSON IRELANDCUSTOMERS

Communication Services

Access Networks

Core Networks

IP Transmission

Network modernization

Network Transformation

OSS/BSS

Professional Services

Revenue Management

BSS, Charging & mediation

Customers

OSS systems

MVNE services

Customer Experience management

Programme management

Network rollout services

Consultancy services

Education services

Managed Services

Nationalities› 61 Nationalities in Ericsson Ireland overall

› Top 5 nationalities after Irish– 1st Indian

– 2nd British

– 3rd Chinese

– 4th Pakistani

– 5th Spanish

› Breakdown by continent:

Continent TotalEurope 85.1%Asia 11.8%

Africa 1.7%S. America 0.6%N. America 0.4%

Australia / Oceania 0.3%

The Life of a Ericsson Customer Project managerLorcan Duffy

Lorcan DuffyHead of Project Management

Office (PMO) Region Western & Central Europe

A little about me…

Background:•From Monaghan Ireland•Studied Management & Planning in the UK•Joined Ericsson in 2000•Early Ericsson Career in Product & Project Management

Early Ericsson Career:•First started off living in Sweden for 1 year in Sales Support•Afterwards, became a Project Manager in-towards our Customers in Europe traveling extensively

Since 2007•First Line Management positions in Johannesburg (Resp. for 60 Engineers)•Returned to Ireland in 2010 as a Line Manager in Ericsson Athlone (40 Employees)•PMO Head In Dublin 2013

Life of a CPM

Business