Post on 20-Nov-2014
description
transcript
Why record calls?
Productivity
Proof
Archiving
Awareness
Legislation
Compliance
Call Recording
Training
A complete call recording solutionfor Office Communications Server
Usage scenarios
Usage scenarios
Key features
Permanent oron demand
call recording
Microsoft Outlook toolbar
Call tagging
Bookmarking
Silverlight call playback
via Sharepoint
Server based storage
Call recording features
Technologies used
Storage &
playback
Development
environment
Callrecordi
ng
or
or
Technical support
24/7 reseller technical support from Live-PAwith monthly subscription
Technical support
First line support available around the clockDepth assistance available during GMT 0900-1800
Summary