Loan Origination User Guide - Open Mortgage · This document is to be used for Open Mortgage...

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©2015OpenMortgageThisdocumentistobeusedforOpenMortgagetrainingpurposesonlyandissubjecttochange.

Loan Origination User Guide

ThisLendingQBUserGuidehelpsyouuseLendingQBtooriginateloans.Clickonthetableofcontentlinkstoskiptoanydesiredtopic.

TableofContents WELCOME......................................................................................................................................4

QUICKSTART.................................................................................................................................5

1. LOGINTOLENDINGQB.............................................................................................................5

2. ANSWERTHESECURITYQUESTIONS.......................................................................................6

3. ACCESSYOURPIPELINE...........................................................................................................6

4. ADDLQBASATRUSTEDSITE...................................................................................................7

5. CHANGEYOURTEMPORARYPASSWORD................................................................................9

6. ADDYOURSIGNATURE............................................................................................................9

7. ADDYOURPICTURE...............................................................................................................10

8. UPDATEYOURSECURITYINFO..............................................................................................10

9. DOWNLOADREQUIREDPLUGINS..........................................................................................10

10. LEARNTHESEKEYTIPSANDTRICKS......................................................................................11TENLOANORIGINATIONSTEPS...................................................................................................12

1. HowtoNavigateYourPipeline..............................................................................................12

2. HowtoUseQuickPricer.........................................................................................................13

3. HowtoCreateaLead............................................................................................................14

4. HowtoCompletea1003.......................................................................................................15

5. HowtoHowtoOrderandReissueCredit.............................................................................18

6. HowtoRunPriceMyLoan(PML)............................................................................................19

8. HowtoSetFees....................................................................................................................20

9. HowtoRunAUS....................................................................................................................21

10. HowtoConvertaLeadtoaLoan..........................................................................................2210. Howtocreatealoan.............................................................................................................2311. HowtoSubmitforDisclosure...............................................................................................24

12. HowtoSubmittheLoanforProcessing................................................................................24

APPENDICES.................................................................................................................................27

Appendix1:WorkingwithFNMA3.2files...................................................................................27

Appendix2:MobileDevices........................................................................................................28

Appendix4:VirtualPrinter.........................................................................................................29

Appendix5:LoanStatusDefinitionsbyDepartment..................................................................31

Appendix6:LoanWorkflowandStatuschanges........................................................................33

Appendix7:HowtoAddMultipleBorrowers.............................................................................35

Appendix8:SigningElectronicandPrintedDisclosures..............................................................36

Appendix3:LQBLeadsOnDemand............................................................................................38

Appendix4:InvestorTranslationKey..........................................................................................40

WELCOMEHello,andWelcometoLendingQBforOpenMortgage!OpenMortgageusestechnologytoouradvantage.Weembracesocialmedia advances in our marketing, training platforms for compliance,anduse the LendingQB loanorigination system (LOS) to improve for-wardorigination.LendingQB:

▪ Streamlinesprocesses,usingonesysteminsteadoftwo,

▪ Providesopportunitiestousee-signatureande-delivery,

▪ Offersaconsumerportalwhereborrowerscanuploaddocumentsdirectly,

▪ Bar-codesforfasteroperations,

▪ ProvidesTRID-readytools,

▪ Providesgreateraccesstoinformation,

▪ Reduceserrorsandduplication,

▪ Improvesoveralloperationalefficiency

Wehavebeenencouragedbyhowmanyaskedtobethefirsttotrythissystem.WearetrulyexcitedtoofferthisLOSandlookforwardtoseeingtheresults.ThankyouagainforhelpingmakeOpenMortgageaplaceWhereBetterisPossible!ScottGordon,CEO

QUICKSTARTLendingQB,whichwerefertoasLQB,isaninternet-basedplatformthatiscustomizedbyOpenMortgage’sengineeringteam.It’sadynamictoolwhosedatabaseisupdatedwhentheUsersavesdataontheactivescreen.

INTERNETEXPLORER(IE)ONLYIEVersion8orlaterisrequired

Note:YoucannotUseGoogleChrome,Firefox,orSafaribrowserstoaccessLendingQBatthistime.Wehavecreated10criticalstepstoquicklygetyouuptospeedusingLendingQB.Followthisguidetoset-upandbecomemorefamiliarwiththesystem.Ifyouhaveanyquestions,refertothisguideorreachouttoTheDeskforassistance:

https://openmortgage.zendesk.com

1. LOGINTOLENDINGQB

ClickthislinkorenterthisURLintoyourIEBrowser:

https://secure.lendingqb.comThistakesyoutotheLQBloginpage.EnteryourLoginandPassword,andclickontheLoginbutton.Note:UserIDandPasswordarenotcasesensitive.

Asyoucansee,thesystemdefaultstotherequiredLoginType:Normal.

NewemployeesreceiveLendingQBcredentialsfromourLQBsupportteamafterthenewhireprocessandlicensing(ifrequired)arecompleted.Note:Initialpasswordsaretemporary,andwillneedtobechangedlater(Step5).BestPractice:Forthosethatdon’tuseIEastheirprimarywebbrowser,werecommendthatyousetLQBasyourhomepage.IfIEisyourbrowserofchoice,thensimplyaddLQBtoyoufa-vorites.2. ANSWERTHESECURITYQUESTIONS

Firsttimeusersarepromptedtoanswertheseinitialsecurityquestions.Makesuretoselectthreedifferentquestions.

Eachquestionfieldhastheoptionofselectingadifferentchoicefromthedrop-downmenu.Setyouranswerbyclickingonthe“changeanswer”hyperlink.Whenfinished,clickthe"Submit"button.Note:Pleasecompletethisstepupfront,asthiswillallowyoutoresetyourownpasswordandnothavetorelyonourLQBsupportteam.3. ACCESSYOURPIPELINE

Sinceyou’renewtothesystem,youwon’thaveloansinyourpipeline.Onceyouhaveloansinyourpipeline,you’reabletosee,sort,andsearchyourpipelineasneeded.

4. ADDLQBASATRUSTEDSITE

1. ClickyourIEToolsiconintheupperrightcornerofyourbrowserscreen

Select“InternetOptions”fromthedropdown

2. Select the“Security”Tab3. Select “TrustedSites”4. Click “Sites”Button

Thesitehttps//secure.lendingqb.comshouldappear.Simplyclick“Add.”However,youwillalsoneedtoaddhttps://edocs.lendingqb.com.YOURSETTINGS>YOURPROFILE Locatedonyournavigationpanel(left),thisallowsyoutocus-tomizeyourprofile,changeyourpassword,setupyoursigna-ture,addyourpicturetoyourprofile,anddownloadcriticalitems.Thefirsttimeyouaccess"YourProfile",reviewthein-formationaddedbyourLQBsupportteam.

Note:Itisrecommendedtoinitiallyleavethenotificationsettingsasdefaulted.However,somecorporateemployeesmayprefertoonlyreceivetask-relatednotifications.5. CHANGEYOURTEMPORARYPASSWORD

Onthissamescreen,changeyourpasswordbyverifyingyouroldpassword,andenteranewone.Thenewpasswordrequirementsareveryrestrictiveforyourprotection.Yourpasswordmustincludethefollowingguidelines:

o Mustcontainaminimumof6characterso Mustcontainatleastonenumericandonealphabeticcharactero Cannotcontainfirstname,lastnameorloginnameo Cannotcontain3identicalcharactersinarowo Cannotcontain3consecutivealphabeticalornumericcharacters(e.g.ABC,123)o Cannotbethesameasthepreviouspasswordo Cannotcontainthefollowingcharacters<>‘%“&+-=

6. ADDYOURSIGNATURE

Onthissamescreen(YourSettings>YourProfile)youcanaddyoursignaturefilethat’susedforsigningformsanddocumentsinLQB.Createyoursignaturefilebyscanningyoursignatureandsavingitasajpeg,oruseyourcomputer’ssnippingtooltocaptureyoursignatureandsaveitasajpeg.

1. Clickthe“Browse”buttontonavigateyourstoredsignature2. Select thefileandclick“Open”3. Clickthe“Upload”button4. Click“Ok”tosavethechangestoyourprofile

Ifthefilesuccessfullyuploads,yoursignaturedisplaysinyourprofileasshownhere:

Note:YoursignaturefileisassociatedwithYOURprofileandisnotaccessiblebyanyoneelse.

7. ADDYOURPICTURE

PicturesaremostimportantforLoanOriginators,asitwillbeusedintheconsumerportal.Toaddapicturetoyourprofile,clickonthe“Picture”tabandcompletethefollowing:

1. Clickthe“Browse”button2. Locatethepicturefileandclick“Open”3. Click“Upload”button4. Click“Ok”tosavethechangestoyourprofile

Ifthefilesuccessfullyuploads,yourprofilepictureisdisplayedinyourprofile:

8. UPDATEYOURSECURITYINFO

Toaddorupdateyoursecurityquestions,clickonthe“SecurityInfo”tab.Ifyoudidnotaddthesewhenpromptedatfirstlogin,boththesecurityquestionandyouranswermaybeaddedorchangedhere.9. DOWNLOADREQUIREDPLUGINS

Whenlogginginforthefirsttime,eachUsershoulddownloadafewpluginsneededtoenhancefeaturesinLendingQB.Underthe“YourSettings”sectionofthenavigationbar(left),select“Download.”Youwillthenneedtodownloadandinstallthefol-lowingplugins:

• BrowserXTUsedforimporting/exportingCalyxPointandFannieMae3.2,andMISMOfiles

• ePrintDotNetUsedforprintingformsinLendingQB

• LendingQBVPrinterUsedtoprintdocumentsdirectlyintoEDocs

EachofthesethreedownloadsrequiresyoutoacceptaLicenseAgreementbeforeinstalling.

1. Click “DownloadandInstall…”2. Click “Run”whenasked“Doyouwanttorunorsavethisprogram?”3. Click “Yes”toallowchangestoyourcomputer4. Click “Next”toinstall5. Select “Iaccepttheagreement”6. Click “Next”twice7. Click “Install”

Ifthesoftwaresuccessfullyinstalls,yoursoftwareDownloadPagewilldisplaytheresulthere:

10. LEARNTHESEKEYTIPSANDTRICKS

- EnteringNumbers-youwillnotneedtoenteranysymbolslike“-“,“/”,“()”,or“$”when

enteringbirthdates,phonenumbers,ordollaramounts.Simplyenterthenumbers,andLBQwillformatasneeded.

- Enteringadateinthe“Pre-Processing”fieldmaychangethestatusoftheloanandre-moveyourabilitytoeditdatawithintheloan.

- Today’sDate-Youcanenter“T”inadatefieldtoentertoday’sdate.

Remember:Ifyouhaveanyquestionsduringthisintroductoryroll-out,pleasereachouttoTheDeskathttps://openmortgage.zendesk.com

TENLOANORIGINATIONSTEPS1. HowtoNavigateYourPipeline

LQB letsUsersmanagepipelineviewsusinga setofpublished“reports”. LQBuses the term"Report" to represent loansyoucanchoose tosee.Bydefaultyou’llhave tabs labeled“YourPipeline”and“Tasks”.YOURPIPELINEPleasemakethefollowingchangeto“YourPipeline”Settings

1. Click “YourPipeline”tab2. Click “(change)“intheupperrightcorner3. Select “Showallloansyouhaveaccessto”insteadofthedefault4. Scroll tothebottomandClick“OK”

Werecommendyoucreatea“Leads”reportand“LoanOfficer”reporttoprovideinformationyou’llneedtomanageyourloans.Pleasefollowthesesimplesteps:

Adda“Leads”Report1. Select the“+”sign

2. Namethenewtab“Leads”

3. Select “Showallloansyouhaveaccessto”

4. Click“choose”nexttothereporttitled“[Pipeline]YourLeads”

5. ScrolltothebottomandClick“OK”

Adda“LOPipeline”Report1. Selectthe“+”sign

2. Namethenewtab“LOPipeline”

3. Select “Showallloansyouhaveaccessto”

4. Click“choose”nexttothereporttitled“[Pipeline]LoanOfficer”

5. ScrolltothebottomandClick“OK”

Reportscanbeaddedordeletedatanytime.Your“Tasks”tab,however,cannotbedeleted.Note:Keeptabnamesbrief,asthefulltabnamewillbedisplayed.SELECTINGANDOPENINGALOANUsingthe“YourPipeline”tab,youcanopenloansbyclickingontheloannumber. Usingthe“LOPipeline”tab,youcanopenloansbyclickingontheBorrLastName.Onceopened,youhavethefollowingoptionswithinyourpipelineview:

• edit-selectthisoptiontocompletevariousprocessingtasks.

• summary-selectthisoptiontoreviewaloantransactionsummary.

• newtask-selectthisoptiontocreateataskassociatedwiththisloan.

2. HowtoUseQuickPricer

UsetheQuickPricertoolduringcasualconversationswithpotentialborrowers.Itletsyouseepricingwhileonlyaskingafewkeyquestions.Withminimalborrowerinformation,youcanuseaccessratesanddiscussoptionsbyusingthesesteps:FromtheLeftNavigationMenuunderLOANS, Click “QuickPricer”toopentheQuickPricerwindow

Completetherequiredfieldswithandanyotherin-formationyouhave.

Thefieldtitled“TotalMonthlyIncome”isdefaultedtoanexaggeratedamounttomakesuredebtratiosarenotanissuewithinitialpricingestimates.Thefieldtitled“TotalLiquidAssets”isnotrequired,butmaybeimportantindeterminingavailableproducts.

Select variousproducttypeswithinthe“ResultsFilter”Click “Price”

PRICINGOPTIONSPricinginBLACK=CurrentPricingPricinginRED=ExpiredPricing

- Thiscouldmeanthepricingisoutdated,ortheinvestorisgoingthrougharatechange.RatesareupdatedinLQBevery5minutes,butyoumayneedtowaitforbusinesshoursforsomepricingtobecomecurrent.

FromQuickPricer,youcancreatealead,createaloan,and/orcomparepricingoptionsrightfromQuickPricer,basedontheinterestlevelofthepotentialclient.

TheinformationyouenteredinQuickPricerwillpopulatetotheproperfields.Youroptionsin-clude:

- CreateLead-Forclientsyouwishtofollowup- CreateLoan-Forclientsreadytoproceed- ComparePinnedResults-Forloanpricingacceptableforyourclient,youcanpin

resultstogenerateacomparison.- Donothingatall-Simply“x”outofthisscreentoleaveQuickPricer,forthose

notinterestedandnotwillingtogiveyouanameandphonenumber.Note:ThisQuickPricerfeatureisavailableonMobileDevicesaswell.3. HowtoCreateaLead

IfyoudidnotcreatetheleadthroughtheQuickPricertool,youcandosofromthemainnavi-gationmenu.CreatingaNewLeadItisrecommendedthataloanoriginator(LO)begintransactionsasalead.Thisallowspricingscenarios and the collectionof information fromborrowerdwithoutmaking the lead a loan.Createanewpurchaseorrefinanceleadusingthefollowingsteps:

1. Selecttheappropriatelinkunderthe“Leads”heading:

Clickingoneitherof these linksopensanewwindow for you to select theappropriate tem-plate.TheLQBwillopenthenewfiletotheThisLoanInfoscreen.

Note:It’srecommendedyoucollapseALLoftheleftnavigationfoldersandsaveasastandardview.ThismakesLendingQBeasiertonavigate.

NEWsection“HowtouploadandacknowledgeThecreditauthorization.”

Note:Withouttheborrowersauthorizationtopullcredituploadedandacknowledged,youwon’tbeabletoentertheSocialSecurityNumberintheborrowersinfoscreen. Attemptingthiswithoutcompletingtheproceedingstepswipesoutalldataenteredwhentry-ingtoadvancetothenextscreen.

Onceyoureceivetheborrowers’authorizationtopullcredit(thiscanbeanemailfromyourborrowersavedasapdf,theborrowerssignatureauthorizationform,orahandwrittennoteonapieceofpaperthat’sscannedandsaved)you’llneedtouploaditintotheEDocs

OpentheEDocsfoldertheclickonUploadDocument.SelectDocType>CreditthenCreditAu-thorization,borrowerselectthefilefromyourPCandclicktheUploadbuttoninthelowerleft. Then“tell”LQBit’stherebyresolvingthetaskinTaskListorbyenteringtodaysdateinCustomfields1–20screeninthestatusfolder,fieldsetID#10CreditAuthorizationReceived.Typingina“T”populatestoday’sdateinanydatefiledinLQB.

4. HowtoCompletea1003

FilloutdifferentsectionsoftheLoanApplicationfoldertocompleteyour1003.Completethefollowingscreens:

1. ThisLoanInfoMostinformationenteredhereislinkedandcross-referencedtodif-ferentsectionsofthe1003.Somakeyouthoroughlycompletethisscreen.Note:LQBwillfrequentlyask“Doyouwanttosavechanges?”andyoushouldalwaysclick“Yes”tosavechangesandproceedtothenextscreen.

2. SubjectPropertyDescriptionEnteringjusttheZIPcodewillauto-populatetheCity,StateandCoun-ty.Insomeunincorporatedareas,you’llneedtoaltertheinformationbyadding“Area”afterthenameoftheCityinthatfield.Note:Ifthesubjectpropertyaddressiscurrentlynotknown,enter“TBD”asthepropertyaddress.Anyaddressotherthan“TBD”maytriggerthedisclosurequeue.

3. SubjectPropertyRentalIncome

Thisscreenisonlyusedwhenthesubjectpropertyis2-4unitsandowneroccupiedORthetransactionisforanon-owneroccupiedpurchasewiththesubjectpropertycurrentlyrented.

4. Refi/ConstructionLoanPageIfthepurposeoftheloaniseitherarefinanceorconstructionloan,completethisinformation.

5. BorrInfoMakesuretocompletetheborrower’semailandmailingaddresses.IfyouknowtheborrowerwillbeusingaPowerofAttorney,youcanenterverbiagewithinEditAliases/POAtogivethosetouchingthefilenotificationofneedforaPOA.Youcanenterandsavealltheinformationonthisscreenifyouomitthesocialsecuritynumberwithoutuploadingandacknowledgingthereceiptofborrowerauthorizationtopullcredit.Note:Atanytimeyoucanreturntothisscreenandclicksendemailtoemailyourborrower.

6. TitleandEstatesEnteranyknowninformationabouthowthetitlewillbeheld,sourceofdownpayment,andanysellerinformation.Ifthereisanon-borrowingspousethatwillbeontitle,addthemherebycheckingthelockboxandaddingtheirname.Note:OnlyenterthesellerinformationifthesubjectpropertyisinthestateofTexas.

7. Borr.Employ.&Co-borr.EmployEntercurrentinformationinthetopsectionofthescreen.Toadditionalemploymenthistory,clickonthe“Add”button.However,ifitisacurrent2ndjob,makesuretocheckthe“Currentemployment”box.Click“Save”whenfinished.

8. MonthlyIncomeEnterintheborrower(s)monthlyincomeintheproperfields.Note:Usethe“BaseIncome”tooltoconvertanywageintomonthlyincomebyenteringthestatedincomeamountandselectingtheappropriatepayperiod.Note:Usethedropdownfor“OtherIncome”asthelistedtypesarerecognizedbyDOandLP,andwillhelpwiththeaccuracyofyourfindings.

9. OtherFinancingInfoUsethisscreenwhenthereisANYsubordinatefinancing.Whencompletingthisforanewloan,enterthecurrentbalanceandthequalifyingrateandterm.Oncethisinformationisenteredandsaved,themonthlypaymentisautomaticallypopulatedonthe1003.Note:LendingQBisintuitiveandwillautomaticallycheckthefirstboxforapurchase.IfthesubordinatefinancingisaLOC,selectthe2ndcheckboxandenteroriginalbalance,drawamount,andminimummonthlypaymentinthe“paymentbase”field.

10. PresHousingExpense

Enterwhattheborrowercurrentlypaysforhousingexpensesintheappropriateboxes.

11. AssetsThetoppartofthescreencontainsEarnestMoney(cashdeposits),RetirementAccounts(401k),andREO.Usethebottomportionofthescreentoaddinallothertypesofassets.

Click “Add”SelecttheborrowerandtheassettypeEntertheassetdetailsandclick“Save”

Note:Tochangetheorderofassets,clickontheassetyouwishtomove,andclicktheMoveUporMoveDownbutton.

12. REOEnterallRealEstateOwned(REO)onthisscreen.Completethefollowingsteps:

Click “Add”Fillouttherelevantinformationfortheborrower’spropertyClick“Save”

13. Liabilities

Thisscreendisplaysliabilitiespulledinfromthecreditreport.Youmayalsoordercreditfromthisscreenbyclickingthe“OrderCredit”button.Refertothefollowingsectionfordetails.Se-lecttheliabilityonthescreen,reviewtheinformationforthatspecificliability,anddetermineifitwillbepaidoff.Note:Ifthetransactionisarefinancefordebtconsolidationselectthe“DebtConsolidation”radiobuttontoviewthemonthlysavingstotheborrower.Note:MakesuretoLinkREOpropertiestotheirrespectiveliabilities.

14. DeclarationsBesuretocompleteallofthedeclarationsforeachborrower.Note:Revieweachanswer,assomehavebeendefaultedforyourconvenience.

15. GovernmentMonitoringDataCompletethegovernmentmonitoringquestionsforeachborrower.

16. LoanOfficerLicensingInfoMostofthisdatawillpopulatebasedontheofficialcontactthatenteredthedata.However,theLOwillenterHOWtheapplicationwastaken.Note:LQBwillpopulatethe“InterviewDate”asthetimewhenLQBdetectsthatallsixpiecesofapplicationdatahavebeenenteredintothesystem.Thisdatecannotbechanged.

17. ContinuationDataThisscreenisusedforoverflowfrom1003fieldswhenadditionalinformationdoesnotfitintothedesignatedfourstandardpagesofthe1003(e.g.housinghistoryandliabilities).

18. RunPriceMyLoan/LockRequestRefertotrainingonthisfunction(HowtoRunPML).Oncepriced,clickregister.ThispopulatesfeesontoyourNonP&IHousingExpensesandtheGFE.

19. UpfrontMIP/FFThisdataispopulatedfromthePMLengine.

20. DetailsofTransactionThisscreenisusedforestimatedprepaidandclosingcosts,andpopulatesfromtheNonP&IHousingexpenseandBorrowerResponsibleClosingCostscreens.Seesection3.9Note:ThroughoutLendingQB,therearebluehyperlinksnexttoseveralfields.Clickonthelinktoopenupthecorrespondinginputscreen. 5. HowtoHowtoOrderandReissueCredit

PleasenotethataBorrowerSignatureAuthorizationMUSTbeobtainedanduploadedintoLQB(EDocs)priortocreditbeingordered.Thisformcanbeinemailformatorasignedformusingthesesteps:

1. Open thePDForemailtoupload2. Goto File>Print3. Select “LendingQB”astheprinter(drop-down)4. Enter LQBlogincredentialsandclick“Login”5. Click “ProcessUploadedFiles”button6. Click selectapplicationtoselecttheloanfile7. Click selectDocTypetoCREDITAUTHORIZATION(UnderCREDITfolder)8. Click “Apply”touploadthedocumentandclosethewindow.

Whenyouarereadytoordercreditfortheborrower(s),therearemultiplewaystoperformthistask:fromtheLiabilitiesscreen,Servicesfolder,andfromPriceMyLoan(PML)Screen.Youmayalsore-issueanexistingreport.Notethatfieldsmarkedwitharerequired.FromtheLiabilitiesScreenortheServicesfolder,followthesesteps:

1. Click “OrderCredit”2. Select “CreditAgency”3. Enter logincredentials

4. Ifnotpopulated,enterandcheck“RememberMyLogin”5. Click “SubmitCreditRequest”Whenpullingcreditthrough“Liabilities”intheapplication,youmayneedtolinkeachmortgageliabilitytothecorrespondingREOproperty.Fromtheliabilitiesscreen:

1. Click themortgageliabilitytohighlightit2. Select appropriatepropertyfrom“PropertyAddress”fielddropdown3. Click “AddBal/PmtInfotoREO”

VIEWINGTHEREPORTAcopyofthecreditreportwillpopuponyourscreen.Don’tbothersavingit,asacopywillbestoredwithinLQB.Thecreditreportwillpopulateallopentradelineswithaloanbalanceorpayment,andmaybeaccessedinthefollowinglocations:

▪ OntheLiabilitiesscreen,click“ViewCredit”▪ EDocsfolderintheLeftNavigationMenu▪ Servicesfolder>ViewCreditintheLeftNavigationMenu

6. HowtoRunPriceMyLoan(PML)

PMLcanberunBEFOREacreditreportispulled.ItisverysimilartoQuickPricer,butmoreaccu-rate,aseverythingistakenintoaccountwhendeterminingPMLpricing.PMLcanonlybeac-cessedwithinyourLoansView,butisaccessibleinthefollowingfolders:

▪ LoanApplication>RunPriceMyLoan,or ▪ PriceMyLoan>RunPriceMyLoan

1. CompletefieldsinApplication#1tab2. CompletefieldsinProperty&Loantab

Note:Makesuretoenteran“ExpectedAUSResponse”togetmorepricingoptions.Note:Whenyouselecta“RateLockPeriod”,itwilladjustyourestimatedclosingdate.

3. SelectthealldesiredTerm(s),Amortization(s)andProduct(s)usingthecheckboxes

4. Clickthe“Price”button,onceallofthedesireditemshavebeenchecked

MakesuretoverifyALLitems,becauseeachfieldmayimpactyourpricing.Theresultswillbedisplayedwiththeeligibleprograms/pricingasshownhere:

PRICINGOPTIONSYourcompensationisalreadybuiltintothepricingyouseeonyourscreen.ForExample,101.250wouldallowyoutocontribute1.25%inlendercreditstowardborrowerclosingcosts.

COMPARISONREPORTMakesureto“pin”optionsfortheborrowerandclick“ComparePinnedResults”atthetopofthescreen.Clicking“SendReporttoBorrowers”sendsacustomizedcomparisonofproductsandpricingtoaborrower.REGISTERTHELOANWhentheborrowercommitstotheirpricingoption,ANDacreditreportisonfile,ANDallap-propriateGFEFeeshavebeenadded,followthesestepstoregistertheloan:

1. Re-runpricing2. Click “register”3. Select“Iagree”4. Click “Confirm”5. CloseoutofConformationscreen(ignore)onceitpopulates.

Thestatuswillthenbechangedto“Registered”7. HowtoSetFees

Oncepriced,clickregister.Thispopulatesfeesontoyour“NonP&IHousingExpenses”andthe“Borrower-responsibleClos-ingCosts”screens.Reviewthedataonbothofthesescreensforaccuracy.NONP&IHOUSINGEXPENSES Review the information working acrossthetabsfromlefttoright.

AmountsIfapplicable,ensuretheboxesforeachescrowitemischecked.Note: Themonthly amount for Hazard Insurance and Property Taxes along with anyHOAduespopulatefromthe“ThisLoanInfo”screenortheymaybeenteredhere.PrepaidsIfanitemsuchasHazardInsuranceneedstobeprepaid,checktheprepaidboxanden-tertheprepaidnumberonmonths.Escrow/ImpoundsForHazardInsuranceandPropertyTaxes,ensurethecorrectmonthsofreservesareen-teredunder“MthsRsv”heading.DetailsExpandtheviewbyclickingtheappropriatefee.Reviewthedisbursementscheduleforeachitempayingattentiontothemonthsinwhichtheitemsaredisbursed.Note: For purchase transaction always set Hazard Insurance Disbursement schedulepaymentrepeattoAnnuallyinclosingmonth

BORROWER-RESPONSIBLECLOSINGCOSTSReviewthefeesinSectionsA-HthatwerepopulatedfromtheFeeServicewhentheloanwasregistered.Youhavetheabilityto:

- Re-titleanexistingDescription/Memo,- Changeanamountbyclickingonthebutton,- Adjustthe“Paidby”and“Payable”dropdowns,- Removeafeebyclickingonthebutton,or- Createadditionalfeesbyclickingonthebutton.

Note:Makesuretoincludeatleastoneproviderforeach“Title-Closing/Escrowfee”withinthe“SettlementServiceProviderList”screen.Selecttheappropriateselectioninthe“Paidto”dropdown.Keepthemconsistent.8. HowtoRunAUS

Oncetheloanhasbeenregistered,andthefeesarecorrect,youcanruntheloan/leadthroughanAutomatedUnderwritingSystem(AUS).YoucanaccessAUSscreens-the“Services”folder.ACCESSDOTHROUGH“Services”(LeftNavigationPanel)

1. Clickthe“Services”folder2. SelectSubmittoDO/DU3. Enter additionalinformationifrequired4. Click SubmittoDesktopOriginator

5. Reviewthefindingsresult

Note:UseDO,notDU,andkeepinmindDOdoesnotrequireLenderInstitutionID.ACCESSLPTHROUGH“Services”(LeftNavigationPanel)

1. Click the“Services”folder2. SelectSubmittoLP3. Enter additionalinformationifrequired4. Click SendToLoanProspector

5. Reviewthefindingsresult

Note:LPSellerNumberisrequired(#121555)ACCESSAUSTHROUGH“PRICEMYLOAN”Iftheloanisin“LEAD”status,youcanrunAUSfromPML.FromtheLeftNavigationPanel,

1. Click the“LeadInfo”folder

2. Select“RunPriceMyLoan”3. Enter datain“Application#1andPropertyandLoanInfo4. SelectapplicableAUSbuttonintheupperlefthandcorner

ForDO,5. Click “Submit”ForLP,6. Enter requiredcreditreportinformation7. Click “SendtoLoanProspector

9. HowtoConvertaLeadtoaLoan

Whileyoucandoalotinleadstatus,youcannotdisclose.TherearemultiplewaystocreateaLoan-fromtheLeadView,withinPML,andfromQuickPricer.Oncetheloanisconverted,LQBwillgenerateasequentialloannumberandputtheloaninLoanOpenstatus.

FrominsideanexistingLEAD1. Click “Status”Folder 2. Click “AssignmentandStatus”Page3. Click 4. Click “Convert”

Note:Thescreenwillrefresh,inLoanOpenstatusFrominsidePML

1. Click intheupperlefthandcorner

2. Choosetheappropriatetemplateinthedropdown3. Click “Convert”4. Click “OK”whenprompted

10. Howtocreatealoan

Thereareseveralwaystocreatealoanifyoudonotwanttostartthefileasalead.Note:Itisrecommendedthataloanoriginator(LO)begintransactionsasalead.Thiswillallowforthepricingofscenariosandthecollectionofinformationfromtheborrowerwithouthavingtomaketheleadaloan.

1. Youmaycreateeitherapurchaseorrefinanceloanbyselectingtheappropriatelinkun-derthe“Loans”heading:

Clickingoneitheroftheselinkswillopenanewwindowforyoutoselecttheappropriatetem-plate.TheLQBwillopenthenewfiletotheThisLoanInfoscreen.

Seesection3.4howtocompletea1003

ItisrecommendedyoucollapseALLoftheleftnavigationfoldersandsaveasastandardview.ThiswillmakeLendingQBeasiertonavigate.

Note:Withouttheborrowers’authorizationtopullcredituploadedandacknowledged,youwillnotbeabletoentertheSocialSecurityNumberintheborrowersinfoscreen.Attemptingthiswithoutcompletingtheproceedingstepswillwipeoutalldataenteredwhenyoutryandadvancetothenextscreen.

Onceyoureceivetheborrowers’authorizationtopullcredit(Thiscanbeanemailfromyourborrowersavedasapdf,theborrowerssignatureauthorizationform,orhandwrittenonapieceofpaperthatyouscannedandsaved)youwillneedtouploaditintotheEDocs

OpentheEDocsfoldertheclickon“UploadDocument.”SelectDocType>CreditthenCreditAuthorization,borrowerselectthefilefromyourPCandclicktheUploadbuttoninthelowerleft.Thenwemust“tell”LQBitistherebyresolvingthetaskinTaskListorbyenteringtoday’sdateinCustomfields1–20screeninthestatusfolder,fieldsetID#10CreditAuthorizationRe-ceived.Typinga“T”willpopulatetoday’sdateinanydatefiledinLQB.

Returnto“ThisLoanInfo”screentoproceed.

FromwithinQUICKPRICERYoucancreatealoanwithouthavingfirstcreatedaLead.

1. Click “CreateLoan”2. Choose“Converttoloanusingtemplate” 3. Choosetheappropriatetemplateinthedropdown4. Click “Convert”5. Click “OK”whenprompted6. ThenintheupperrightclickGoBacktoLendingQBtocontinue

EDITINGTHELOANFILEfromthePipelineviewOncetheleadhasbeenconvertedtoaloanfile,itistimetocompletethe1003.Toaccessthe1003,selecttheloanfilefromthepipelineandclickedit.

Bydefault,the“ThisLoanInfo”screenwillopen.YoucanthenfilloutdifferentsectionsoftheLoanApplicationfoldertocompleteyour1003.11. HowtoSubmitforDisclosure

SUBMITFORDISCLOSUREOnceyouarereadytosubmittheloanfordisclosurecompletethefollowing:

- Clickon“CustomFields1-20”intheStatusfolder- EnteradateinFieldSet1ReadyforDisclosureReview

TheDisclosureDepartmentwillreviewthefileandsendoutthedisclosurestoyourborrowerelectronically.Youwillalsoreceiveanemailpromptingyoutosignwhererequired.Note:MakesuretoenteranemailaddressANDphonenumberforeachborrower,eveniftheyarethesame.Note:Entering“T”inanydatefieldwillautomaticallypopulatetoday’sdate.12. HowtoSubmittheLoanforProcessing

Onceyouandyourborrower(s)havereceivedandsignedthedisclosureselectronically(Seeap-pendix??),theywillautomaticallybeuploadedintoLQBintotheEDocs,Documentlist.Thenyouarereadytobegintosubmityourloantoprocessing.Belowareexamplesoftheemailssenttoyouandyourborrower(s):

GATHERINGDOCUMENTSYouwillgathertherequiredincome,asset,identificationdocuments,etc.(e.g.purchasecon-tract)alongwiththerequiredwetsignaturedocuments(BorrowersCertificationandAuthoriza-tion,4506-TandtheSSA-89)anduploadthesebyusingtheVPrinter(seeappendix4)orusingEDocs,UploadDocumentswithintheloanfile.TheSSA-89isnotincludedintheIDS(ourthirdpartydocumentprovider),thismustbepulledfromLQB.TheAppraisalCreditCardAuthorizationformmustalsobepulledfromLQBasitcannotbedeliveredwiththeotherdisclosurestotoregulatorytimingrestrictions.Toprinttheseitemsclicktheprintbuttonintheupperlefthandsectionofthescreenwhileinaloan.SelectßCustomPDFFormsàfromthePrintgroupdropdown.Checkingtheboxtotheleftoftheitemsthenclickingprintselectforms.

ThereareseparateSSA-89formsforeachborroweraswellasoptionsforAvantusorcreditPlusdependingonwhichserviceyouareusing.UPLOADINGInitialloanfilepacketOnceyouhaveallthedocumentsforinitialsubmissiontoyourprocessor,uploadthembygoingtotheEDocsfolder,DocumentUploadthenselectthe“INITIALPROCESSING”folder.ThenSe-lect“LOANOFFICERINITIALDOCUPLOAD.”(seeappendix4)

Onceyouselectyourdoctypeyouwillbeabletobrowseanduploadyourdocuments.Thereisnoneedtosplitthemout.Keepyouruploadstoasfewasfilesaspossibleandmakesuretheyareallfacingintherightdirection.(Rightsideup)SETTINGYOURPROCESSORItwillbeimperativethatyousetyourprocessoratthistime,ifitwasnotdefaulted,otherwisenoonewillbenotifiedthatthefileisreadyforprocessing.1. Click “Agents”inyour“Status”folder2. Click “assign”nexttoProcessor3. Select theprocessorbyclickingontheappropriatenameNote:IftheLOalwaysusesthesameProcessor,HRcansetthatuptodefault.

SUBMITTOPROCESSINGWithinthe“Status”folder…

1. Click“General”2. Setadatein“Pre-Processing”field

Note:youcansimplytype“T”inthisfieldtopopulatetoday’sdate

CHANGEOFCIRCUMSTANCEWhenaChangeofCircumstanceoccurs,suchaslockingtheloan,thedisclosuredeskwillbeau-tomaticallynotifiedifre-disclosureisneeded.IfitisrequiredthesameesignprocessviaIDSwilloccurNote:Youwillneedtonotifythelockdesk(lockdesk@corp.openmtg.com)ifanychangesoccuronalockedloanincluding,butnotlimitedtopurchasepriceorloanamount.*(seebelow)UPLOADINGCONDITIONSOnceyou’renotifiedthatyourloanisconditionallyapproved,reviewconditionswithyourpro-cessor.Whenyouhavegatheredanyadditionalrequireddocumentation,uploadthemusingtheEDocsorV-Printerseeappendix4.UploadthembyselectingEDocs>Uploaddocumentsthenselectingthe“INITIALPROCESSING”fold-er.ThenSelect“CONDITIONSTOBEREVIEWEDBYPROCESSOR.”(Onceyouselectyourdoctypeyouwillbeabletobrowseanduploadyourdocuments.*Additionalreasonstonotifylockdesk:Ratelockperiod,occupancytype,numberofunits,propertytype,creditscores,LTV/CLTV,loanpurpose,loanprogramname,subjectpropertystate,appraisedvalue,orwaivingescrow.

APPENDICESAppendix1:WorkingwithFNMA3.2files

CAUTION:ifthisisanold3.2filewithsubjectpropertydatathiswillmostlikelytriggerdisclo-suresandwillhavetobecancelled.

IMPORTINGthe3.2toLQBOnceyouhavesavedthe3.2file,youcanthenimporttoLQB.

1. Click “ImportLoans”(LeftNavigationPanelunderLoans)Fromthepop-upwindow:

2. Select“FannieMae”astheImportFormat3. Select “Filesonmycomputer”asDataSourcewhenscreenrefreshes4. Click“Selectfolder…”tobrowse5. Select thelocationofyoursaved3.2file6. Click “OK”7. Select theappropriate“LoanStatus”fromthedropdown

Note: Select“LeadNew”forprospectsthathavenotmetRESPAdefinitionofapplication. Select“LoanOpen”fornewapplications.

8. Select yourdesiredTemplateifapplicable9. Check theboxnexttothedesiredfile10. Click “StartImport”andclick“OK”fromthe

popupmessage

Whenyouclosetheimportwindow,clickontherefreshbuttononyourpipelineviewandyournewloanwillbevisible.Youmaynowclickontheborrower’sname,clickedit,andproceedtoworkingthefile.

Appendix2:MobileDevices

OneofthemostconvenientbenefitsofLQBisthatitisweb-based,andcanbeaccessedfrommultiplemobiledevices.Infact,youwillbeabletousethesamelogincredentials.

• iPhone (LendingQB)• iPad(LendingQBPad)• Androiddevices (LendingQB)

BecauseQuickPricerisavailableonthesedevices,youcanthengetpricinganytime,anywhere.Ifyouareoutoftheoffice,itisweb-basedandyouwillseeprogressinrealtime.Fromyourmobiledevice:

1. ClicktogototheAppStore2. Search“LendingQB”3. LookfortheFreeDownload

Oncedownloadedonyourmobiledevice:

4. GointoLendingQBonyourPC5. Click“RegisterMobileDevice”under“YourSettings”(LeftNavigationPanel)6. EnterNewDeviceName(i.e.“Dan’siPad”)7. Click“GenerateMobileID”button

YourIDwillpopupforyou.Followinstructionstoregisteryourdevice.Note:TheMobileIDisonlyactivefor10minutesandiscasesensitive.Note:Eachdeviceyouwishtousewillneedtoberegisteredseparately.

Onceyouhavesuccessfullyinstalledandregisteredyourdevice,youwillhaveaccessto“MyActiveLoans.”Inaddition,“MyTasks”and“Today’sRates”willbedisplayed.Whilethisisnotintendedtoallowyoutotakeanapplication,youcangetcurrentpricingfornewleads.Forexitingclients,youcheckonloanstatus,executetasksassociatedwithyourpipeline.

Appendix4:VirtualPrinter

Knowingthatyouwillneedtoadddocumentsfromvarioussources,LendingQBhasdevelopedtheVPrintfunctionality.Thisallowsyoutoprint(upload)anydocumentdirectlyintoaloanfile.Thefilemustbein“Loan”status,not“Lead”statustousetheVPrinter.Toprintawebsiteordocumentdirectlyintotheloanfile,completethefollowingsteps:

1. Openthedocumentyouwishtoadd

2. SelectLendingQBastheprinter

Note:TheVPrinterdriversshouldhavebeenpreviouslyinstalled.Ifitnot,youshoulddownloadandinstallthedriverswithinYourSettings>DownloadfromyourLeftNavigationPanel.

3. Click the“Print”button,or“OK”

TheLogintoLendingQBdialogueboxwillappear,andyouwillenteryourUsernameandPassword.Note:YouwillonlyberequiredtologinthefirsttimeyouusetheVPrintfunctioneachday.Uponsuccessfullogin,youwillseethedocumentyouhaveprintedintheLendingQBDropbox.

Youcancontinuetoprintdocuments,addingeachonetotheDropbox.

4. Clickthe“ProcessUploadedFiles”button,oncealldocumentshavebeenuploaded.TheEDocsDropboxscreenwillthenbedis-played.

Note:Youcanalsoaccessthisdropboxfeaturethroughthe“LendingQBDocumentDropbox”shortcut/icononyourdesktop.

5. ClickontheselectApplicationlinktoassociatethedocumenttoaspecificloanfile.

Fromthe“SelectanApplication”window(whereyourcurrentloansaredisplayed)selecttheappropriateloannumber.

Note:Ifthedesiredloanfileisnotdisplayedinthelistofavailableloans,youcanenterinthedesiredsearchcriteriainthe“Searchfor”box.

6. Clickontheborrowername,oncetheloannum-berhasbeenselected.

7. Clickon“selectDocType”toselecttheappropriateDocFolderfromthelist,foreachdocumentuploaded.

8. Chooseyour“DocFolder”whenprompted.

9. Selectcorresponding“DocType”fromthelistofavailabledocumentsinthefolder.

AfterselectingthedocumentyouwillbetakenbacktotheEDocsDropboxscreenwhereyouwillbeabletoenterinadescriptionofthedocument(optional).Repeatsteps7-9foreachdocumentuploaded.

10. Clickthe“Apply”button

WhenthedocumenthassuccessfullyuploadedintoLendingQB,thefollowingdialogueboxwillbedisplayed.

Appendix5:LoanStatusDefinitionsbyDepartment

Ofcoursethereismorethatwilloccurwiththeloanpost-closing.However,fromaLoanOriginatorper-spectiveloanswillgenerallyfollowtheworkflowshownhere.

Astheloanpassesthrougheachdepartment,however,theloanwillchangestatus.BelowisalistoftheLendingQBloanstatusesandtheirdescriptionsbydepartment.LOANORIGINATION

● LeadNew:Thisiswhereleadswillstartandremainuntilitmeetsthedefinitionofapplicationorconvertedtoaloan.

● LoanOpen:Thisrepresentsanopenapplication.Thisisthedefaultloanstatuswhenaloaniscreatedorwhenaleadisconvertedtoaloan.

● Registered:Theloanisregisteredwhentheloanoriginatorclicks“register”withinPML.Thissta-tusindicatesthepricingenginehasbeenrunandaprogram/ratehasbeenselected.Note:Thisdateshouldneverbeenteredmanually,withtheexceptionofbondloans.Note:Itisstronglyrecommendedthatnofilebediscloseduntilithasbeenregisteredsincetheprocessofregisteringauto-populatestermsandfeesnecessaryforaccurateloandisclosure.

● ReadyforDisclosureReview:LO signals Disclosure Desk that file is ready for disclosures.● Pre-Processing:LO sets Pre-Processing date in the “General” screen. Then the Loan Opener

works the file for Corporate.PROCESSING

● Processing:ThisindicatesthefilehasbeenreceivedinprocessingfromtheLoanOpener.

Note:Thiswilllockoriginatorsoutofafile,andwilldictateprocessingqueues.● Submitted:Thisindicatesthefilehasbeensenttogatekeeping.● ConditionReview:Thisindicatesthefilehasbeensentbacktogatekeeping.● SubmittoClosing:Processors enter this date to pop up on Doc Drawer Queue.

LoanOriginatio

nProcessin

gLendingComplian

ceUnderwri

tingClosingand

Funding

LENDINGCOMPLIANCE

● LendingComplianceApproved:Gatekeeper reviews compliance conditions, sets date to signal UW file is ready for them.

● LCResubmitApproved:Lending Compliance signs off on conditions, sets date to signal UW file is ready for them.

UNDERWRITING

● InUnderwriting:Underwritersetsthisdatewhentheybeginunderwritingthefile.Thiswillnoti-fyothersthattheloaniscurrentlybeingworkedon.

● Approved:ThisindicatesthefilewasconditionallyapprovedbyUnderwriting,andissetaftertheUnderwriterhasemailedouttheconditions.ThisloanstatuswillpromptLoanOfficersandProcessorstobegingatheringadditionaldocumentsandsatisfyingconditions.Note:TheapprovedstatusistheequivalenttoCABO's"ApprovedwithConditions”.

● FinalUnderwriting:ThisindicatestheunderwriterhasstartedUnderwritingthefileagainafterapprovalconditionshavebeenreturned.

● CleartoClose:Thisisusedtogatherfinalitemspriortothedocsbeinggenerated.Italsotrig-gerstheProcessorCTCqueue(toorderdocs).

CLOSING

● DocsOrdered:Thisindicatesclosinginstructions have been sent to escrow,attorney,orclosingagent(title).

● DocsDrawn:ThisindicatestheCDhasbeenapprovedanddisclosed to the borrower.● BorrowerAcknowledgesCD:ThisindicatestheCDhasbeenapproved by the borrower.● DocsOut:Thisindicatesclosingdocshavebeensenttotitle.● DocsBack:Thisindicatessignedclosingdocshavebeenreceivedbackfromtitle.

FUNDING/SHIPPING

● FundingConditions:Thisindicatesconditionsarerequiredfromtitlepriortofunding.● Funded:Thisindicatesthewirewasordered.● Recorded:Thisindicatesfundingnumberwasissued.● FinalDocs:Thisindicatesthefulldocpackagehasbeenreceivedfromtitle.● LoanShipped:ThisindicatestheLoandocumentshavebeensenttotheinvestor.

Appendix6:LoanWorkflowandStatuschanges

Loanswillgenerallyfollowthepatternshownhere,however,thestagesbelowwilldemonstratetheac-tualworkflowastheloanmovesthroughthepipeline.

BelowisalistoftheLendingQBloanstatusesandthegeneral10-stepworkflow.1. LOANORIGINATION

● LeadNew:Thisiswhereleadswillstartandremainuntilitmeetsthedefinitionofapplicationorconvertedtoaloan.

● LoanOpen:Thisrepresentsanopenapplication.Thisisthedefaultloanstatuswhenaloaniscreatedorwhenaleadisconvertedtoaloan.

● Registered:Theloanisregisteredwhentheloanoriginatorclicks“register”withinPML.Thissta-tusindicatesthepricingenginehasbeenrunandaprogram/ratehasbeenselected.Note:Thisdateshouldneverbeenteredmanually,withtheexceptionofbondloans.Note:Itisstronglyrecommendedthatnofilebediscloseduntilithasbeenregisteredsincetheprocessofregisteringauto-populatestermsandfeesnecessaryforaccurateloandisclosure.

● ReadyforDisclosureReview:LO signals Disclosure Desk that file is ready for disclosures.● Pre-Processing:LO sets Pre-Processing date in the “General” screen. Then the Loan Opener

works the file for Corporate.2. PROCESSING

● Processing:ThisindicatesthefilehasbeenreceivedinprocessingfromtheLoanOpener.

Note:Thiswilllockoriginatorsoutofafile,andwilldictateprocessingqueues.● Submitted:Thisindicatesthefilehasbeensenttogatekeeping.

3. LENDINGCOMPLIANCE

● LendingComplianceApproved:Gatekeeper reviews compliance conditions, sets date to signal UW file is ready for them.

4. UNDERWRITING

● InUnderwriting:Underwritersetsthisdatewhentheybeginunderwritingthefile.Thiswillnoti-fyothersthattheloaniscurrentlybeingworkedon.

LoanOriginatio

nProcessin

gLendingComplian

ceUnderwri

tingClosingand

Funding

● Approved:ThisindicatesthefilewasconditionallyapprovedbyUnderwriting,andissetaftertheUnderwriterhasemailedouttheconditions.ThisloanstatuswillpromptLoanOfficersandProcessorstobegingatheringadditionaldocumentsandsatisfyingconditions.Note:TheapprovedstatusistheequivalenttoCABO's"ApprovedwithConditions”.

5. PROCESSING

● ConditionReview:Thisindicatesthefilehasbeensentbacktogatekeeping.6. LENDINGCOMPLIANCE

● LCResubmitApproved:Lending Compliance signs off on conditions, sets date to signal UW file is ready for them.

7. UNDERWRITING

● FinalUnderwriting:ThisindicatestheunderwriterhasstartedUnderwritingthefileagainafterapprovalconditionshavebeenreturned.

● CleartoClose:Thisisusedtogatherfinalitemspriortothedocsbeinggenerated.Italsotrig-gerstheProcessorCTCqueue(toorderdocs).

8. PROCESSING● SubmittoClosing:Processors enter this date to pop up on Doc Drawer Queue.

9. CLOSING

● DocsOrdered:Thisindicatesclosinginstructions have been sent to escrow,attorney,orclosingagent(title).

● DocsDrawn:ThisindicatestheCDhasbeenapprovedanddisclosed to the borrower.● BorrowerAcknowledgesCD:ThisindicatestheCDhasbeenapproved by the borrower.● DocsOut:Thisindicatesclosingdocshavebeensenttotitle.● DocsBack:Thisindicatessignedclosingdocshavebeenreceivedbackfromtitle.

10. FUNDING/SHIPPING

● FundingConditions:Thisindicatesconditionsarerequiredfromtitlepriortofunding.● Funded:Thisindicatesthewirewasordered.● Recorded:Thisindicatesfundingnumberwasissued.● FinalDocs:Thisindicatesthefulldocpackagehasbeenreceivedfromtitle.● LoanShipped:ThisindicatestheLoandocumentshavebeensenttotheinvestor.

Appendix7:HowtoAddMultipleBorrowers

Aloanfilemayhavemorethanoneloanapplicationinitdependingonhownon-marriedbor-rowersareapplyingfortheloan.Note:Eachnon-marriedco-borrowermusthaveaseparateloanapplication.

The“Borr/CoborrManagement”toolallowsyoutoaddmultipleborrowerstotheloanfileandmanagethepositionofeachofborrower.Thistoolcanbeaccessedintwoways-fromLoanApplication>BorrowerInfoandfromFile>Borr/CoborrManagement.

Toaddadditionalborrowerstothefile,completethestepsbelow:1. Click the“Borr.Info”linkwithinthe“LoanApplication”foldershownbelow.

2. Click the“AddandSwapco-borrwer”link.

Thiswillopenupthe“Borr/CoborrManagement”screen.

3. Click the“Addnewborrower”buttontoaddaborrowertotheloanfile.

TheBorr/CoborrManagementtoolallowsyoutochangethepositionsofalltheborrowersontheloanfileusingthesefeatures:

• IsPrimary?:ChangethepositionofthePrimaryborrowerbyselectingthisoption.

• Swapborr&spouse:Clickthislinktoswitchthepositionsoftheborrowers.

• Deletespouse:Clickthislinktoremovetheco-borrowerinformationfromtheloan.

• Deletethisborr&spouse:Clickthislinktoremoveaco-signer(s)loanapplication.

Thisfeaturecanalsobeaccessedthroughthe“Borr/CoborrManagement”linkfrominsidethe“File”folder.

Appendix8:SigningElectronicandPrintedDisclosures

EMAILADDRESSESISREQUIREDAnemailaddressisrequiredtobeentered,eventhoughsomebor-rowersdonotuseemail.Pleaseenteryoursastheemailaddressinthe“Borr.Info”screenifnotavailable.Also,eachborrowerwillneedanemailaddressentered,evenifitisthesame.Thisistoallowbor-rowerstoeachsigntheirownsetofdisclosures.Note:Makesureahomephoneisenteredforeachborrowerevenifitistheircell.Thisisusedforsecuritypurposeswhensigningelectronically.SIGNINGMETHODSFORINITIALDISCLOSURES(ElectronicorPhysicalSignature)1.ELECTRONICSIGNATURESOnceyourfilehasbeenapprovedbythedisclosuredesk,theywillsendoutthedisclo-sureselectronicallythroughIDS(thirdpartyprovider).Bothyouandyourborrower(s)willreceiveanemailtoaccessthedocuments.

1. Click thelinkembeddedintheemail2. Login toIDS3. Follow thepromptstocompletetheprocess

Yourborrower(s)willclickonthelinkintheiremailandfollowthesameprocess.Youwillbenotifiedviaemailwhentheyhaveloggedintoreceivethepackage,whenthee-consentisob-tained,andwhentheyhavecompletedsigning.Note:The4506-TandtheBorrowersCertificationandAuthorizationformaredocumentsthatwillrequirewetsignaturesandyourborrowerwillbepromptedtoprintthoseduringthee-signingprocess.Note:somedocumentsaresimplyacknowledgedanddonotneedsigned.Yourborrower(s)mayalsoe-signrightinyouroffice.Afterclickingtheemaillink:

1. Click“CHANGESIGNER”atthetopofthescreen

2. Selectthenameofthesigner3. Entertheborrowersecurityquestions4. Click“ValidateData”5. Consentandagreetothee-signatureagreement

(atthebottomofthescreen)6. Readinstructionsonpop-upandclickOK7. Followpromptstosignthedocuments8. Printdocumentswhenpromptedforitemsthatrequirewetsignatures9. Click“Close”whencompleted

Note:Youwillberequiredtoscrolltothebottomofthescreenbeforeacknowledging.2.PHYSICALSIGNATURES(wetsign)Iftheborrower(s)didnotprovideanemailaddress,theywillreceivethedisclosuresinthemail.Asaresult,theywillberequiredto“wetsign”thedisclosuresandreturnthemtotheBranch.Iftheborrower(s)willbecomingtoyourofficetosign,youmayprintthedocumentsfortheminthefollowingtwoways.

A. FromwithinLQB:1. Select“yourborrower”fromthepipelineview2. Click“edit”3. Click“DocumentPortal”fromtheEDocsfolder(opensIDS)4. Click“Completed”5. Clickontheborrower’sfilename

ThiswillopenaPDFcontainingtheapplicationanddisclosureswhichyoucanprintforyourborrowerstosign.

6. Printthefileonceopened

Note:Ifyourborrower(s)didincludeanemailaddress,butwouldstillprefertosignthedocu-mentsinyouroffice,theymaydosobyaccessingtheiremailandclickingthelink.Note:IftheBorrowerssignedthedocumentswithwetsignatures,thedocumentswillneedtobescannedanduploadedintoLQB.Appendix3:LQBLeadsOnDemand

ThehomepageofOptifinowcanbelaunchedfromCABOrightNavigationBar-seeMarketingOnDemand,orbywww.optifinow.com/openmtg/login.php.Afteraccessing,clickthe“LeadsonDemand”icon. Next,click“+AddLead”intheupperlefthandcornerofthescreen.Note:Ignorethedropdownsandenter“LeadFirstName”and“LeadLastName”Click“AddLead”Anewscreenwillopeninthe“Info/LeadsInfo”tab

Enterthelead’spresentaddress,phonenumber,andemailaddress

Note:Bestpracticeistouseabbreviationforthestate

Clickonthe“LoanInfo”tab&enterinformationinthefollowingsections:

SectionI:BorrowerInformation

Enterbirthdate&co-borrowerinformation(ifapplicable)

Note:Homephone#isrequired&cellisrecommended

SectionII:PropertyInformation&PurposeofLoan

Enterstate(asabbreviation)&selectpurposeofloanfromdropdown

Enterappraisedvalueandpurchaseprice

SectionIII:TypeofMortgage&TermsofLoans

Usingdropdownbox,select“MortgageAppliedFor”andchoosethecorrectloantype

“Property”willbeeither“Primary”or“SecondaryResidenceandInvestment”

Input“Occupied”and“Amortization”

InputLoanAmount,InterestRate,andNumberofMonths

SectionIV:Misc.Info

Thissectionmaybeomitted

Next,Click“Update”

Ifyouarereadytoproceed,click“CreateaLoan”

Note:LeadsonDemandwillpullintoLQBasaloan

EnterLQBUsernameandPasswordinpopupwindowandclick“login”

AscreenwillconfirmthatyouhavecreatedaloaninLQBprovidingwithaloannumber.ThecontactrecordinLeadsonDemandwillbeupdatedfromLQBeachnightandprovidealinktoLQBsoyoumaylogin,ifyouwish.

WhenopeningaloaninLQB,firstuploadthe“CreditAuthorization”andresolvethetaskasso-ciatedwiththeupload,orentertoday’sdateinCustomFields1-20,section10.

Youmayproceedasnormal

Appendix4:InvestorTranslationKey

WehaveusedALIASESwithinthePriceMyLoanfeature.Thisistopro-tecttheidentityofourendinvestorswhenratesaredisplayedtoournon-retailbusinesschannels.

UsethisKeyasneeded:

Batman BB&T

Elektra Everbank

Flash FGMC

Superman Stonegate

Thor TheMoneySource

Cyclops Caliber

WonderWoman WellsFargo

Ant-Man Amerihome

Nightshade Nexbank

Cyborg Chase

DaredevilDitech

PhantomIPacificUnion