Lofthouse of Fleetwood

PackagingInformation

Packaging design

Packaging Design

We maintain consistent design throughout the world Rigorous checking procedure Legislative checks Design integrity Colour standards

Packaging Design - Process

Packaging Design - Process

Packaging Design Always thoroughly check the pdf artwork prior to approval

Courier charges apply if change after pdf stage

Always check the hard copy artwork prior to approval

It is good practice to have an independent check

Once approved, any change is charged to the Distributor

Technical Data Sheets

Contract Packing

Contract Packing

1.Negative experience in the past.

2.Resulted in packs which were illegal (text / BBE / trace).

3.Risks are too high.

No new contract packing in market – all to be done via LoF

Order Process

Order Process

Distributor orders via Impex

Impex IMMEDIATELY send the order to LoF (IBS)

LoF Check 1 - Payment / Transport ?

Check 2 - Have we a valid PI for all items?

Check 3 - Have we the packaging for all items?

Check 4 - Have we production capacity in time frame?

Arrange the best delivery date and INFORM DISTRIBUTOR.

Negotiate an agreed date - if necessary amend the order.

Speeding up an Order

Better forecasting.

Plan well ahead with new or changed items.

Ensure PI are in place prior to the order.

Parent/Child orders will remove the minimum quantities.

Approve artwork as soon as possible.

Integrated Business System

• Manufacture to GMP / FDA / MHRA standards

• Started on Value Stream Mapping programme 2009• “Current state” versus “Future state”• Highlighted opportunities for ‘lean production”.

• Need for one data base, smooth flow of information• Input data only once.• Real time information to aid decision making.

Integrated Business System

• Oracle Business System

• 20 of top 20 Pharmacy companies use Oracle

• Tried and tested (full traceability)

• Flexibility built in (configure not customise)

• Future proof the business

Integrated Business System

• Need accurate data to start (data cleansing)

• Staff training

• Test the system (Conf Room Pilot)

• “If you think training is expensive – try ignorance!”

Integrated Business System

• IBS will help speed up order processing

• When order entered – system will check:-Packaging instruction in place (UK can not

order Salmiak)Efficient truck / container fitPackaging in warehouse / on order and will

arrive in timeProduction capacityIs requested delivery feasible? Confirm or propose a realistic date

Integrated Business System

• Behind schedule for introduction.• Need 100% confidence that the system will

work.• Must have traceability back data & going

forward• No legacy system resulted in longer data

entry. need.

• The “Go live” date is end April (2013)• Stressful time for those involved!

New product Development

• IBS will allow managers more time to manage.• One area that is under resourced is “time” for NPD.• We have a long term plan / vision.• We also have short term activities.• Both need managing.• LoF & Impex “meet” weekly to progress all projects

(Friday morning “Skype” meetings).

New product Development

1/7

New product Development

2/7

New product Development

New product Development

New product Development

New product Development

6/7

New product Development

7/7

Contact Information

Contact Information

NPD

Anissa Chetty - anissa.chetty@fishermansfriend.co.uk

Contact Information

Artwork

Hilda Watson - hilda.watson@fishermansfriend.co.uk

Contact Information

T & P Team Leader (Technical Data Sheets TDS / IBS)

Andrew Woodhouse – andrew.woodhouse@fishermansfriend.co.uk

Shortcut to Jolly 010.jpg.lnk

Contact InformationPackaging Instructions / Technical Data Sheets

Zöe Daniel - zoe.daniel@fishermansfriend.co.uk

Contact Information

Outer & Case Labels -

Anne Ireland - anne.ireland@fishermansfriend.co.uk

Contact Information

Regulatory Affairs

Amanda Hales - amanda.hales@fishermansfriend.co.uk

Contact InformationShipment Information

Guy Gray - guy.gray@fishermansfriend.co.uk

Contact Information

Customer Complaints

Julie Turner - julie.turner@fishermansfriend.co.uk

Contact Information

• If in doubt about - artwork / TDS / labels / orders / shipments / regulatory issues

• Please ask! (There is no such thing as a stupid question.)

• It is better to avoid problems than have to fix them.