Logitech: Managing social media for a global brand, presented by Reagan Freyer

Post on 24-Jan-2018

358 views 0 download

transcript

Logitech Reagan Freyer

Managing social media for a global brandLearn more about Member Meetings

socialmedia.org/meetings

SOCIALMEDIA.ORGCASE STUDIES

Member Meeting 41New York City10-26-2016

MemberMeeting

41

LOGITECH CONFIDENTIAL: NOT FOR DISTRIBUTION

MANAGING SOCIAL MEDIA FOR A GLOBAL BRAND

Reagan FreyerHead of Global Social Media

LOGITECH CONFIDENTIAL: NOT FOR DISTRIBUTION

SO WHAT’S THE BIG DEAL?

LOGITECH CONFIDENTIAL: NOT FOR DISTRIBUTION

IN SHORT:IT’S COMPLICATED!

LOGITECH CONFIDENTIAL: NOT FOR DISTRIBUTION

THE SOLUTION?

LOGITECH CONFIDENTIAL: NOT FOR DISTRIBUTION

KEEP IT SIMPLE.

DEFINE A WORLDWIDE SOCIAL STRATEGY

KEEP IT SIMPLE.

LOGITECH CONFIDENTIAL: NOT FOR DISTRIBUTION

ESTABLISH KEY PILLARS OF THE GLOBAL SOCIAL APPROACH

Social Listening Content Creation/Curation

Social Channels InfluencersPaid Social

LOGITECH CONFIDENTIAL: NOT FOR DISTRIBUTION

BUILD THE SOCIAL ECOSYSTEM

logitech social

content and conversations

paid social media influencer outreachlogitech social channels(platform management)

social measurement

community management amplification

social intelligence

input (strategic planning) / output (measurement)

social listening

LOGITECH CONFIDENTIAL: NOT FOR DISTRIBUTION

PROCURE AND IMPLEMENT GLOBAL TOOLS

“GLOCALIZE” SOCIALKEEP IT SIMPLE.

GLOBAL BECOMES LOCAL

Generate Media Buzz

Drive Purchase

GLOBAL SOCIAL STRATEGY

AMR EMEA AP

● Localization and execution of global social media strategy● Leverage of global social tools

● Country-funded paid social media support● Supplemental, localized content creation / curation

● Monitoring / community management● Performance reporting and ladder up to regional / global goals

● Provide strategy direction and partner on localization of strategy● Establish / implement global social tools

● Develop and deliver global content● Taskforce support

LOGITECH CONFIDENTIAL: NOT FOR DISTRIBUTION

SO DOES IT END THERE?

1. GO DEEPER for more insight

2. MEDIA MACHINE content model

3. EXPRESS the brand at every touch point

4. 360 INTEGRATION with fans & influencers

NO - WE KEEP ON KEEPIN’ ON

LOGITECH CONFIDENTIAL: NOT FOR DISTRIBUTION

THANK YOU

Learn more about past and upcoming Member Meetingssocialmedia.org/meetings

Learn more about Member Meetingssocialmedia.org/meetings

SOCIALMEDIA.ORGCASE STUDIES

Member Meeting 41New York City10-26-2016

MemberMeeting

41