Louisiana’s Vision for Information Technology · Louisiana’s Vision for Information Technology...

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Louisiana’s Vision for Information Technology

Zachery Jiwa Chief Technology

Officer

dhh.la.gov

Louisiana’s Aggressive IT Agenda

2

Eligibility System

Case Management

New MMIS Fraud and

Abuse Detection

Rural Health Care Pilot

Project

dhh.la.gov

Mission To strategically leverage information technology and departmental data to transform how we do business; improving the quality of care, improving the public’s health, informing public policy and being efficient stewards of taxpayer dollars. Goals • Consolidate, Leverage and Invest in Multi-Use Technologies

– Reduce Cost – Improve Efficiencies & Productivity – Standardize Architectures & Design

• Connect Disparate Informational Data Silos • Leverage Data to Inform Public Policy • Improve Health Outcomes • Encourage and Foster Innovation • Empower the Public

dhh.la.gov

IT’s Our Business

Protect Public Health

Pay for Health Care

Provide Health Care

•Collect, Study, Report • Inform Policy •Enforce Policy (Licensure) •Ensure Safety

•Patient •Are you eligible? • Is the service covered? •Did you get what we pay for?

•Provider •Are you on contract? •Did you perform the service

claimed? •Did you provide high quality care?

dhh.la.gov

Louisiana DHH

CDC ONC

HIE

SAMHSA

DCFS DoE OCDD OBH OPH OAAS DoJJ DPS

Hospitals

Physician Practices

CMS

HHS

Connected Services

MITA C

onne

cted

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lth

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undi

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Medicaid

dhh.la.gov

Opportunities • Application Consolidation • Consolidation and Alignment of IT Budget and

Services • Strategy to Implement an Enterprise

Architecture – Master Data Indices (Person, Provider, Facility) – Enterprise Service Bus – Integrated Data Management/Data Warehousing – User Portal (Single Point of Entry) – Case/Care Management Tools

dhh.la.gov

Our People

MMIS

DHH IT

Medicaid IT

MEDS

OBH

OPH

OCDD OAAS

Information Technology people resources currently exist in the disparate offices and sections throughout DHH.

In order to run an efficient business we must

streamline our IT service delivery model into a

centralized, unified function.

dhh.la.gov

OPH OCDD OBH OAAS Medicaid OS

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Accounts Receivable/Claims Case Management Compliance

Document Management Operations Reporting

Scheduling/Registration Security Training/Education

Current Application Inventory

THE FUTURE DHH ENTERPRISE

Future MMIS

MMIS

Future MEDS

MEDS

Federal Exchange

MPI CAFE

THE FUTURE DHH ENTERPRISE

Future MMIS

MMIS

Future MEDS

MEDS

Federal Exchange

MPI CAFE

Collect Data

Analyze

Measure Outcomes

Disseminate Intelligence

Improve Policy

DATA STRATEGY

Analytics Business Intelligence

Decision Support

Quality Improvement Liberate Data

Service Providers Case Workers Clients

Power Analysts DHH Personnel

DHH Leadership Public

Existing Internal & External

Data Sources

Application Unique Data Master Data (Patient, Provider, Facility, etc.)

Data Management Layer

OAAS

Care and Case Management Platform

Visualization Portal Analytics and Business Intelligence Tools

OCDD

OBH

MCD

OPH

OS

HIE

Bayou Health

Enterprise Service Bus

DHH ENTERPRISE ARCHITECTURE

dhh.la.gov

Strategic Areas of Focus • Business Intelligence

– Visual Analytics/GIS – Fraud and Abuse – Public’s Health – Managed Care Analytics

• Data Democratization • Improving Efficiencies

– Scale down duplication, consolidate apps • Collaboration and Communications

– Integrated Communication (Exchange, Lync, Live Meeting) – Internet/Network Media (Web publishing, Facebook, Twitter, Blog,

Streaming and Sourced Video) – Collaboration (all offices on SharePoint for collaboration, MySite

Implementation)

dhh.la.gov

Wacky Ideas (Opportunities to integrate into new projects)

• Let’s Take it to the Cloud! • Shared Services • Multi-State IT Collaboratives (MMIS, Core

Infrastructure) • DHH Open Data Initiative

– Publish APIs for Public Data – BBI for Patient Data – Transform CRTK to be more robust sharing

mechanism • Innovation/Challenge Grants