Post on 16-Jul-2015
transcript
Lync in Rackspace Managed Cloud: A Good
Alternative to An On Premise and Self-managed
Lync Deployment?
• About the speakers
• About Rackspace
• Major challenges with on-premise deployments
• Lync in Rackspace Managed Cloud
Agenda
2www.rackspace.com
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About the Speakers
www.rackspace.com
SEBURN WILSON
Senior Manager, Product
Rackspace
Twitter: @SeburnWilson
HASSAN MALIK
Product Manager, Lync
Rackspace
Twitter: @HasnMlk
4www.rackspace.com
Rackspace is the # 1 Managed Cloud Company
9 Worldwide Data Centers
GARTNER 2014 MAGIC QUADRANT LEADER FOR
Cloud–Enabled
Managed Hosting IN BOTH
NORTH AMERICA AND EUROPE
300,000+ Customers
Global Footprint
Customers in 120+ Countries
#1 Hosting Provider for the Internet Retailer
Top 1,000 Ecommerce Websites (4th consecutive year)
Annual RevenueOver $1.9B
69% 100OF
THE
We Serve FORTUNE®
110,000+ Servers
50,000+ VMs
≅70 PB Stored
5www.rackspace.com
About Rackspace
Named a Top Performer for Hosted
Private Cloud by Forrester Research Inc.
in “The Forrester Wave™: Q1 2013
Home of
Fanatical Support®
Founder
OpenStack®
Open source software for building private and public clouds
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Global Reach
Serving Businesses in 120+ Countries
North American
Region
Data Centers:Ashburn, VA
Chicago, IL
Herndon, VA
Grapevine, TX
Richardson, TX
Offices:Amsterdam, Netherlands
Hayes,UK
Zurich, Switzerland
Data Centers:London, UK
Slough, UK
Offices:Quarry Bay, Hong Kong
Sydney, Australia
Data Center:Fo Tan, Hong Kong
Erskine Park, Australia
EMEA
Region
APAC
Region
Offices:Austin, TX
Blacksburg, VA
Chicago, IL
Cincinnati, OH
Duluth, GA
Mexico City, MX
New York, NY
San Antonio, TX
San Francisco, CA
St. Louis, MO
Featured Customers
7www.rackspace.com
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Cloud Office at Rackspace
Global Footprint One of the largest
Hosted Exchange Providers
Cloud Office
application portfolio
85% of all hosted
SharePoint Revenue
9www.rackspace.com
Top 3 Major Challenges with Self-Managed Lync Deployments
Expertise Resource Contention Financing
• Convergence of multiple technology
disciplines
• Systems integration
• Hybrid expertise
• Operational efficiencies
• Network Security skillset
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Deployment Challenge: Expertise
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Deployment Challenge: Resource Contention
www.rackspace.com
• Too many projects
• All high priority
• Not enough technical resources
• Timelines get pushed
• Upfront costs: Infrastructure & Licensing
• Labor Costs
• Operating Expenses
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Deployment Challenge: Finance
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How does Rackspace Managed Cloud
address these challenges?
www.rackspace.com
• IaaS vs. Managed Cloud
• Leader in Gartner’s Magic Quadrant for
Cloud-Enabled Managed Hosting
• We are a technology marketplace
• #1 in 451 Research’s Managed Hosting
Market Monitor
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Managed Cloud is Different
www.rackspace.com
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About Rackspace: An organization of Experts
170+RedHatCertifications
90 RHCEsCertified Engineers
12 RHCSACertified SysAds
12 RHCACertified Architects
165+Cisco Certifications
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270+Microsoft Certifications
63 MCSESolutions Expert
39 MCSASolutions Associate
100 MCTSTechnology Specialist, Technology Specific
VCPsData center Virtualization
VCAPsData center Administration
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VTSPsCertified Associate
131+VMwareCertifications
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Lync Expertise
www.rackspace.com
100s of
Microsoft Certified
Professionals
Team of specialists
with Lync and UC expertise
Fanatical Support®
24x7x365
Extension of your
IT team
Hyper-V, VMware®
,
Bare Metal or Hybrid
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Lync in Rackspace Managed Cloud is Extensible
www.rackspace.com
Global Data CentersAD Integration VPN
or Dedicated CircuitsHA & site resiliency
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Lync at Rackspace is Flexible
www.rackspace.com
BRING YOUR
OWN
VOICEFlexible Support Service
BoundariesApplication
integration
Full access to
Lync APIs
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Finance
www.rackspace.com
Utility-based billing
for Support and
Licensing
Flexible license
options
OpEx Model
# OF
EMPLOYEES
SERVER
GROWTH
RATE
LOCATION REVENUEINDUSTRY
DESIRED
SUPPORT
LEVEL
Case Study: Company Profile
FinanceNORTH
AMERICA,
Europe,
APAC
$1B 1,773 MANAGED 5.0%
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Case Study: Reference Architecture
Three Year TCO Results Summary Year 1 Year 2 Year 3 Total
Self-Managed –Annual Capital Costs $117,588 $13,803 $9,133 $140525
Self-Managed –Annual Operating Expenses $271,746 $287,889 $304,438 $864,073
Annual Self-Managed IT Costs $389,334 $301,692 $313,572 $1,004,598
Rackspace –Annual Hosting Costs $187,000 $195,350 $205,118 $587,468
Annual IT Cost Savings $202,334 $106,342 $108454 $417,130
Rackspace – Improved Service Level Benefits $0 $0 $0 $0
Total $202,334 $106,342 $108,454 $417,130
TCO Overview
• Self-managed, self-hosted 3-year infrastructure cost: $1,004,598
• Rackspace Lync in Managed Cloud 3-year cost: $587,468
• Rackspace Monthly cost ~$15,000
• Rackspace cost advantage: $417,130 or 41.5%
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* TCO generated using Alinean
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Operating Expenses
Current Server Hardware Support Costs $3,369 $3,931 $3,931 $11,231
Software Support and Subscriptions $5,879 $6,172 $6,481 $18,532
Network Infrastructure Support Costs $3,904 $4,099 $4,304 $12,306
Storage Warranty Costs $0 $0 $0 $0
Data center Power and Facilities Cost $10,345 $10,863 $11,406 $32,614
Current Systems Administrative Labor Cost $205,835 $219,215 $233,464 $658,514
IT Training Costs $12,980 $13,305 $13,638 $39,923
IT Staff Turnover Costs $6,005 $6,155 $6,309 $18,468
Network Bandwidth Costs $9,000 $9,000 $9,000 $27,000
Annual Leasing Payments $0 $0 $0 $0
Total Annual Operating Expenses $257,317 $272,739 $288,531 $818,588
Self-Managed Annual Cost Details Year 1 Year 2 Year 3 Total
Capital Costs
Current Server Hardware Costs $33,080 $7,678 $2,702 $43,460
Server Software License Costs $23,514 $1,176 $1,234 $25,924
Network Infrastructure Costs $48,794 $2,440 $2,562 $53,795
Storage Costs $0 $0 $0 $0
Backup Infrastructure Costs $12,200 $2,510 $2,636 $17,346
Total $117,588 $13,803 $9,133 $140,525
Annual Cost Comparison
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$0
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000
$800,000
$900,000
Initial Year 1 Year 2 Year 3
Self-Managed Servers Rackspace Managed Service
• Rackspace monthly
Cost ~$15,000
Three Year TCO Result Summary
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$0
$200,000
$400,000
$600,000
$800,000
$1,000,000
$1,200,000
Self Managed Rackspace
Server Hardware Costs Server Software Costs
Network and Backup Costs IT Labor Costs
Datacenter Power and Facilities Costs Rackspace Hosting Costs
• Over $800k in operational
costs over 3 years for self-
managed Lync.
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Summary
www.rackspace.com
Lync in the Rackspace Managed Cloud is a technically and economically
viable alternative to an on-premise, self-managed Lync deployment
Challenge Rackspace Managed Cloud
Expertise Economies or Expertise
Resource Contention Extension of your IT
Finance OpEx; utility based billing
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Partnering Option
www.rackspace.com
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