Post on 31-Dec-2015
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Today’s Categories…Today’s Categories…
Receive and distribute incoming mailReceive and distribute incoming mail Receive and dispatch outgoing mailReceive and dispatch outgoing mail Organise urgent and same day deliveriesOrganise urgent and same day deliveries Organise and send electronic mailOrganise and send electronic mail
When you reach the end, you will receive a code. Give the code to your supervisor.
Incoming Email
200 200
400 400
600 600
800 800
1000
Urgent
800
200
400
600
1000
Outgoing
200
400
600
800
1000 1000
Incoming 200Incoming 200
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One reason we don’t write up mail in a register is:
A: So we can keep track of when cheques came in
B: To cover legal issues for the mail
C: It uses up time for the mail staff
Incoming 400Incoming 400
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You can find where someone sits in the company using a:
A: Map of the town
B: phone list or organisational chart
C: a guide dog
Incoming 600Incoming 600
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If you find a letter marked Urgent
A: Be sure to put it on the top of the pile for delivery
B: Read it to find out why
C: Throw it away
Incoming 800Incoming 800
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If you have a lot of mail to deliver:
A: Grab it all
B: Find a really big rubber band
C: Use a cart or box to ensure no mail is lost.
Incoming 1000Incoming 1000
If a package is damaged:
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A: Just deliver it, the other person can deal with it.
B: Bin it
C: Record the damage and report the situation to your supervisor.
Outgoing 200Outgoing 200
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If a letter is missing a stamp or post code:
A: Ensure that all the information is correctly filled out
B: Bin it
C: Send it back to the person that stuffed up
Outgoing 400Outgoing 400
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We write down the type of mail going out so:
A: We have something to do
B: The boss can track productivity
C: The amount of postage we are paying for can be monitored and mail logged to prove we sent it.
Outgoing 600Outgoing 600
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Sending the mail late would NOT mean that:
A: It will start piling up and blocking the doors
B: People can’t pay invoice early if they don’t get them on time
C: We can hit with late fees if our payment is late
Outgoing 800Outgoing 800
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To check on the correct formatting for a letter I would visit:
A: http://www.austpost.com.au/BCP/0,1080,CH2092%257EMO19,00.html
B: http://yahoo.com.au/music
C: http://LettersRus.com.au
Outgoing 1000Outgoing 1000
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Outgoing mail needs to be professional because it:
A: Is the first contact people see of our businessB: Makes sure we spend the mail room budgetC: Looks great in those little pinstripe suits
Urgent 200Urgent 200
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Delivery firms make you fill out a dispatch docket because:
A: It makes them feel big and strong
B: All the details needed to deliver the package correctly are there
C: Delivery people can’t read and write
Urgent 400Urgent 400
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You can’t find the best delivery option by:
A: Checking the yellow pages
B: Asking someone next to us
C: Checking the internet
Urgent 600Urgent 600
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When sending a package that has to be there today
A: Get a friend to drop it off during lunch
B: Organise a fast courier and call to confirm delivery
C: Leave it to someone else to worry about
Urgent 800Urgent 800
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With delivery firms- Price is everything
A: Yes, always go for the cheapest
B: No: it’s better to have a reliable firm
Urgent 1000Urgent 1000
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Packaging is important because:
A: Some of those new boxes are really cute
B: Packages need to be correctly packed to ensure they get to the other end intact
C: Bubble wrap is fun to pop
Emails 200Emails 200
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A distribution list:
A: Is too hard to worry about
B: Sends email as soon as you click on it
C: Saves time by grouping people together so you don’t miss anyone in the group out
Emails 400Emails 400
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You keep emails you’ve sent :
A: To fill up the space
B: To prove you do a lot of work
C: To be able to confirm times and information sent
Emails 600Emails 600
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What is not a step for proofing an email before sending?
A: Checking it is going to the correct people
B: Checking the attachment is the correct size and actually attached
C: Trusting it will be OK
Emails 800Emails 800
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If the boss asks for something to go out right away:
A: Send it straight out and with a tag for confirmation if it is important
B: Leave it till closing, he always says that
C: Put it on your To Do list
Emails 1000Emails 1000
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Which of these CAN’T you use to find an email:
A: Go through everything in your my Documents folder
B: Sort the emails by date and look for the day you sent it
C: Hit Find and type in something from the email