Session202:MakeFriendsFirst,DoITLast

PhilGerbyshak#HDITeamT

WHY MAKE FRIENDS FIRST?

Because IT has changed – A LOT!

• Agile development

• Help → Service• Line of business expects you know their business as well as they do

• DevOps

IT has changed – a LOT!

AND…

IT is still the same!

Moreofthesame

Servingothers’needsiswhatIThasdoneforever–we’vejustgiventhemnewnames

HOW CAN YOU MAKE FRIENDS FIRST?

10SimpleWaystoMakeFriendsFirst

BeOpentoReceivingFeedback

5PenniesofFeedback

APPEAL TO THEIR COMPETITIVE SIDE

DO THEIR JOB WITH THEM…

LET THEM DO YOURS…

AND GET YOUR TEAM INVOLVED!

FIGURE OUT WHO THEY ARE AS PEOPLE

RESEARCH YOUR KEY CONSTITUENTS

Usesocialmediatotellyourstories

INSIDETHEORGANIZATION

INSIDEANDOUTSIDETHEORGANIZATION

OUTSIDETHEORGANIZATION

Outside the organization

#SocialLeader#HDITeamT

Never stop learning!

Never stop sharing!

YOUR HOMEWORK

• Get to know your key constituents– What matters to them?

– Pick something new to learn – and someone new to learn from

• Job shadow

• 5 pennies of feedback for your team

ONE MORE TIP!

NEVER TAKE YOURSELF TOO SERIOUSLY

ConnectwithPhilGerbyshak

phil@philgerbyshak.comhttp://PhilGerbyshak.com

PhilGerb onYOURfavoritesocialnetwork!

#HDITeamT

Thankyouforattendingthissession.

Pleasedon’tforgettocompleteasessionevaluation!