Post on 22-May-2015
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transcript
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Making Payments on Mortgage Loans in CU*BASE Teller Processing
A Visual Demonstration of Special Features for Handling Payments on CU*BASE Mortgage Loans
(with the 360-Day Interest Calculation Type)
Updated August 6, 2009 to include changes being made with the CU*BASE 9.2 Release
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Scenario 1
Making a payment that is more than the regular payment amount
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Making a payment that is more than the regular payment amount
Payment amount being
applied
Payment amount being
appliedRegular payment amount (loan is not delinquent
but there are outstanding fines due)
Regular payment amount (loan is not delinquent
but there are outstanding fines due)
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Making a payment that is more than the regular payment amount
Choose how the payment
should be applied
Choose how the payment
should be applied
(This window will not appear at all if making
the exact regular payment amount)
(This window will not appear at all if making
the exact regular payment amount)
Fines (if any) are paid automatically,
but only if sufficient extra
funds are included in the payment
Fines (if any) are paid automatically,
but only if sufficient extra
funds are included in the payment
This option goes to Payment Matrix
Override for handling special
situations
This option goes to Payment Matrix
Override for handling special
situations
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Making a payment that is more than the regular payment amount
Transaction history showing the payment made (and fines paid,
if applicable)
Transaction history showing the payment made (and fines paid,
if applicable)
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Making a payment that is more than the regular payment amount
Secondary transaction description that will
appear on the member’s statement
Secondary transaction description that will
appear on the member’s statement
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Making a payment that is more than the regular payment amount
The second transaction shows the extra principal
payment
The second transaction shows the extra principal
payment
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Making a payment that is more than the regular payment amount
The second transaction shows the extra principal
payment
The second transaction shows the extra principal
payment
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Making a payment that is more than the regular payment amount
Another way to see the
transaction information is to use this Toggle
button
Another way to see the
transaction information is to use this Toggle
button
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Making a payment that is more than the regular payment amount
After togglingAfter toggling
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Making a payment that is more than the regular payment amount
The receipt shows the payment and principal-only transactions separately (as well as the fine
payment if applicable)
The receipt shows the payment and principal-only transactions separately (as well as the fine
payment if applicable)
In effect, the receipt would be the same as a member
payment coupon where the principal-only payment was
broken out separately
In effect, the receipt would be the same as a member
payment coupon where the principal-only payment was
broken out separately
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Scenario 2
Making a principal-only payment
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Making a principal-only payment
Payment being made is less than the regular scheduled payment amount (including
escrow, if applicable)
Payment being made is less than the regular scheduled payment amount (including
escrow, if applicable)
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Making a principal-only payment
Window confirms that a principal-only
payment will be applied
Window confirms that a principal-only
payment will be applied
(No choices other than this because the amount is less than the regular payment
amount.)
(No choices other than this because the amount is less than the regular payment
amount.)
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Making a principal-only payment
Member’s statement will show the principal-
only payment
Member’s statement will show the principal-
only payment
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Scenario 3
Making a payment on a delinquent loan
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Making a payment on a delinquent loan
This button will display a window with delinquency
details
This button will display a window with delinquency
detailsAll delinquent loans
are highlighted on the teller posting screen
All delinquent loans are highlighted on the teller posting screen
Screen shows the amount needed to
bring the loan current
Screen shows the amount needed to
bring the loan current
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Making a payment on a delinquent loan
Delinquency information on
this loan account
Delinquency information on
this loan account
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Making a payment on a delinquent loan
Teller tries to make both the member’s
delinquent and current payments at the same
time
Teller tries to make both the member’s
delinquent and current payments at the same
time
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Making a payment on a delinquent loan
The teller can back up and change the amount
being applied
The teller can back up and change the amount
being applied
CU*BASE warns that only one payment can be made at a time, or the remaining amount will be applied to
principal
CU*BASE warns that only one payment can be made at a time, or the remaining amount will be applied to
principal
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Making a payment on a delinquent loan
Teller changes the amount of the payment being applied
Teller changes the amount of the payment being applied
(Notice the cash back amount)
(Notice the cash back amount)
Teller uses F11 to bring the cash-back balance forward and immediately return to this same
member for the next transaction
Teller uses F11 to bring the cash-back balance forward and immediately return to this same
member for the next transaction
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Making a payment on a delinquent loanThis screen is immediately displayed with the balance forwarded, and the same
member account
This screen is immediately displayed with the balance forwarded, and the same
member account
Teller can now enter the 2nd payment
amount and post as usual
Teller can now enter the 2nd payment
amount and post as usual
(Notice the amount from the previous transaction)
(Notice the amount from the previous transaction)
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Scenario 4
When a loan cannot be paid ahead
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When a loan cannot be paid ahead
Exact regular payment amount is being posted, but since the loan can’t be paid
any further ahead, the entire amount will go
toward principal
Exact regular payment amount is being posted, but since the loan can’t be paid
any further ahead, the entire amount will go
toward principal
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Making Payments on Mortgage Loans in It’s Me 247It’s Me 247 Online Banking
A Visual Demonstration of Special Features for Handling Payments on CU*BASE Mortgage Loans
(with the 360-Day Interest Calculation Type)
Updated August 6, 2009 to include changes being made with the CU*BASE 9.2 Release
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Scenario 1
Making a payment that is more than the regular payment amount
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Making a payment that is more than the regular payment amount
Member can see information about the loan by clicking on the account name (or they can just click the Transfer Money button as usual)
Member can see information about the loan by clicking on the account name (or they can just click the Transfer Money button as usual)
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Making a payment that is more than the regular payment amount
Notice the amount dueNotice the
amount due
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Making a payment that is more than the regular payment amount
The amount due is filled in
automatically...
The amount due is filled in
automatically...
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Making a payment that is more than the regular payment amount
...but it can be changed to a
different amount
...but it can be changed to a
different amount
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Making a payment that is more than the regular payment amount
Just like in CU*BASE, It’s Me 247It’s Me 247 online
banking will explain to the member exactly
what will be done with the payment amount,
giving the member two choices
Just like in CU*BASE, It’s Me 247It’s Me 247 online
banking will explain to the member exactly
what will be done with the payment amount,
giving the member two choices
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Making a payment that is more than the regular payment amount
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Making a payment that is more than the regular payment amount
The transfers are shown immediately in the account details for
the mortgage loan account, including the extra that was applied
to principal
The transfers are shown immediately in the account details for
the mortgage loan account, including the extra that was applied
to principal
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Scenario 2
Making a regular payment when a loan cannot be paid ahead
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Making a regular payment when a loan cannot be paid ahead
This time our member is making a regular
payment amount, but the loan has already been paid forward as
far as allowed
This time our member is making a regular
payment amount, but the loan has already been paid forward as
far as allowed
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Making a regular payment when a loan cannot be paid ahead
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Making a regular payment when a loan cannot be paid ahead
The regular payment amount is
still filled in automatically
The regular payment amount is
still filled in automatically
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Making a regular payment when a loan cannot be paid ahead
The choices are different this time; since the loan can’t be paid ahead, the
entire amount will be applied to principal, but the member could also cancel the transfer now
and wait until next month
The choices are different this time; since the loan can’t be paid ahead, the
entire amount will be applied to principal, but the member could also cancel the transfer now
and wait until next month
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Making a regular payment when a loan cannot be paid ahead
This link will help the member with questions
about making mortgage payments
online
This link will help the member with questions
about making mortgage payments
online
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Making a regular payment when a loan cannot be paid ahead
After clicking the “Other Tips”
link
After clicking the “Other Tips”
link
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Making a regular payment when a loan cannot be paid ahead
Here are all of the available
FAQs
Here are all of the available
FAQs
The answer to this one will change depending on whether or not this
loan account can be paid ahead
The answer to this one will change depending on whether or not this
loan account can be paid ahead
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Configuring for multiple participation partners by category
Configurable day to calculate monthly interest amount to
match PLP day of the month
Configurable day to calculate monthly interest amount to
match PLP day of the month
Can allow pay-ahead up to 9 periods to
match PLP rule interpretation
Can allow pay-ahead up to 9 periods to
match PLP rule interpretation
Configuring payment controls for It’s Me 247 online banking
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If you want to keep tight control on your
delinquent loans, you can block payment of a delinquent loan via
It’s Me 247It’s Me 247
If you want to keep tight control on your
delinquent loans, you can block payment of a delinquent loan via
It’s Me 247It’s Me 247
The F23-Audio/PC Bank option has new
options for 360 mortgages
The F23-Audio/PC Bank option has new
options for 360 mortgages