NRPA

Directors School

August, 2014

Tom O’Rourke, CPRP

Executive Director

Charleston County Park and Recreation Commission

Charleston, South Carolina

Management (From a Directors Standpoint)

Management

NOT

Leadership

Management

Those you work with

Yourself

Your Governing Body and Agency

Your customers/ The Public

Those you work

with

5 WAYS THAT YOU MANAGE THOSE THAT YOU

WORK WITH

Your Customers/ The Public

5 WAYS THAT YOU MANAGE THE PEOPLE

THAT YOU SERVE.

Your Governing Body/Your

Agency

5 WAYS THAT YOU MANAGE YOUR AGENCY

AND THOSE THAT GOVERN YOU

Yourself

5 WAYS THAT YOU MANAGE YOURSELF

Management becomes really easy when you have a clear picture of what it is you are

managing.

Who you are. Where are you going.

Why we do what we do!

Tom’s Top 10 Management Principals.

1. Be very clear in your assignments. 2. Distribute some of the “interesting” work to your subordinates. 3. Do not take on poorly done work by a subordinate employee. Either

replace them or teach them. You have your own job to do. 4. Don’t take credit – Divert it. Your credit will come by accomplishing agency

goals. 5. Don’t rationalize things that you think are acceptable behavior for you,

“The Director,” that are not acceptable for the staff. 6. Do not spend time on issues that do not support agency goals. 7. Network with your Management Team. 8. Confront poor employees. 9. Recognize and praise good work. 10. Don’t focus on Mistakes, but on what can be learned from making

mistakes.

FINAL THOUGHTS

Every person is different. You may have to manage people differently but you should manage your agency in a consistent fashion.. .

Don't ignore problems -- identify and resolve. Question past practices. Identify and implement efficiencies. Thoroughly research all sides of issues. Make decisions -- don't waver.

THE END