Managing

the Unmanageables

Roger Claessens - R.J. Claessens & PartnersEléonore Snyers

Jan 17th 2018

Have you already been here,

in the un-manageable zone?

and wished you where here?

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Whom are we talking about?

Structure :

1. Why do our battery discharge?2. Corporate culture3. How do we recharge?

1. Beliefs2. Engines3. Emotions4. Spiritual

4. Raising employees energy

1. WHY DOES OUR BATTERY DISCHARGE?

The professionnalexhaustion

- also called Burn-out -

is often due to a rupture between

the use of your battery

and the way you recharge it :

happens when you empty your battery totally and don’t have enough elements to fill it up again.

is a very personal and individual process, that will depend on your personal life, your past, your emotional situation, etc

WHERE IS MY ENERGY GOING?

What do youthink charges and emptiesyour ownbattery?

Take individually 4 minutes to reflect on your answer.

Then 2x2 minutes to discuss it with a neighbour.

Do you have things in common? Or differences?

The tree of life

The tree of life

Fruits = visible

You feed the tree, give itwater, sun and mineralsto obtain good fruits.

Roots = invisible

If the roots are weak ordamaged, the tree won’tbe prosperous.

Visible

Invisible

Emotional(how you live, recognise

and manage your

emotions)

Mental(intelligence, learnings, analysis, how we manage our brain)

Spiritual(sense of your life,

believe in something

bigger, spirit, love,

accept your life

and learn from it)

Energ

y

Actions

Fruits

Physical (body : health, nutrition, sleep, …)

To give good fruits, to be productive & efficient you need a good balance between…

Physical and psychological resources : charge the batteries

Physical and psychological expenses : empty the batteries

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CORPORATE CULTURE should be:

SHARED VALUES & GROUP BEHAVIOUR NORMS

2.CORPORATE

CULTURE

A culture of listening 16

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A culture of follow-up

A culture of self-efficiency18

A culture of self preservation19

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Best practices are thought in business

schools but rarely applied because of

alternate culture norms

Still too often a male & performance dominated

culture

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Employees don’t leave companies, they leave managers

to

3. HOW TO RECHARGE YOUR

BATTERY ?

Recharge your battery : 4 levels

Physical

Mental

Emotions

Spiritual

Level 1 : Physical

Take good care of your body and health, becausepain and sickness won’t allow you to reach your

objectives.

Physical

Mental

Emotions

Spiritual

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STRESS,

POLLUTION,

FATIGUE:

HOW TRAFFIC JAMS

AFFECT YOUR

HEALTH

Level 1 : Physical

Remember :

Physical and physiological needs are at the bottom of the pyramid

Level 1 : Physical

Take care of your body, it is your main battery

- Sleep enough & well

- Make adapted exercise

- Go outside : breathe, move, see the sun

- Eat healthy & good food

& drink enough water

Level 1 : Physical

Level 2 : Mental

Physical

Mental

Emotions

Spiritual

Your beliefs influence your mental health• Recognise your limiting beliefs

• Set priorities

• Do not leave unfinished work, fight against procrastination

• Preserve your values

Are your beliefs limiting or encouraging?

Read and evaluate from 1 to 10 the list of beliefs.

1 = I don’t feel it, 10 = I totally agree

Your beliefs

Identify

Understand

Going beyond

Your beliefs

Identify• Belief : a thought we take for real

• It's a personal opinion : not the truth

• Limiting or encouraging beliefs

• Our attitude results from our beliefs

Identify

Understand

Goingbeyond

Your beliefs

Understand • What are your beliefs?

• Conditioning: verbal programming (heard), modeling(example) and specific incidents (felt)

Identify

Understand

Goingbeyond

Your beliefs

Going beyond• Becoming aware and understand what are the

sources of the blocking points

• Being more vigilant undoes a lot of them

• Knowing the reasons of the implied limitation

Identify

Understand

Goingbeyond

Level 3 : Emotions

Physical

Mental

Emotions

Spiritual

Know, recognise and manage your emotions. It will reload your batteries instead of burning them!

Know and manage your emotions through self-esteem.

Accept the compliments or remarks from your surrounding

The 4 main emotions are useful :

• Joy is the expression of the satisfaction of our needs

• Sadness serves to solve the gaps and losses

• Anger serves to defend us if we are assaulted

• Fear serves to warn us of a danger that threatens us

The 4 main emotions are useful :

• The problems exists when we are unable to live, understand & manage our emotions, or if we reject it (education, past experiences).

• We can replace an emotion by another if inadapted in our education

• We can reject our emotions

The emotions

• Express what your head and body want you to understand.

• Learn to recognize your emotions

• What do your emotions tell you? What does it mean?

• Talk about your emotions helps to get rid of them!

All emotions are good to be felt and accepted, otherwise they accumulate and empty your batteries.

Link between

emotions, physical and

thoughts

Make a short exercise :

Say hello to your neighbour,

in 2 different ways

1. You don’t like him/her

2. You see your best friend, it’s a long time you haven’t seen each other.

What does your body tells you ?

How did you feel in the two situations ?

Level 4 : Spirituality

Physical

Mental

Emotions

Spiritual

• Give meaning to your life

• Act with love and kindness

• Accept the trials of life as a learning

• We live in a VUCA world: volatil, uncertain, complex and ambiguous

• The world changes quickly agitation or immobility?

• Giving sense = direction to our acts and decisions.

• How would you like to be remembered?

Spirituality : give sense to your life / career

Spirituality : give sense to your life / career

Alfred Hitchkock –

What constitutes happiness.

• A clear horizon

• Things that are creative, not destructive,

• No negative emotions

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“All you really need is the determination to make it work, the persistence to keep at it when things go wrong and the absolute conviction that you can succeed.”

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4.RAISING EMPLOYEES ENERGY

WHAT MOTIVATES YOU? 47

Do you feel you think effectively?

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DO YOU KNOW WHAT YOU NEED TO KNOW?

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ENERGY COMES FROM FEELING WELL

“Success is when you are happy to go to work in the morning and happy to come back in the evening, and you are very welcome and liked in both places”. S.W.Ventrella (The power of positive thinking)

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