ManpowerTechnology Delivers Access to Global Talent Market

Supply Demand

Our Focus For Today

• The Problem: Accessing the Right Talent (at the right time) – Focusing within the IT Market

– Labor Shortages– Skills Gap– The Impact of Offshoring

• The Solution: Increase Supply and Decrease Demand– Technology-enabled

– Produces efficiencies– Provides access to a greater talent pool

– Partnerships

During the Course of this presentation:

60 babies will be born in the U.S., 244 babies will be born in China, and 351 babies will be born in India

If Myspace were a country it would be the 11th largest in the world (between Japan and Mexico)

China will soon become the number one English speaking country in the world

The top 10 jobs in 2010 did not exist in 2004

Introduction

Manpower

78 countries and territories

4,400offices worldwide

4.4 millionemployees worldwide

North American employees45

7,00

0

400,000worldwide clients

$20B in Revenue

What We Do

People permanent, temporary, staffing, professional

Training online, in-person, classes, programs

HR Services recruiting, prescreening, testing, interviewing

Outsourcing recruitment process outsourcing, vendor managed solutions

Consulting HR consulting, research and diagnostics, benchmarking, talent architecture, career transition, organizational consulting

The Problem…

The Skills Gap

?2012 50%

Year by which the demand for

systems analysts is expected to

increase by 39%Jobs, Trade, Sourcing and the Future of the

American Workforce

Rate at which enrollment in U.S. computer science

programs has dropped since

2000The Economist

Top Trends in 2007

Strategy: Seeding the Execution Edge

1. Process improvement will be job No. 12. IT works on closing the sale 3. Companies make their Web sites more engaging

Security & Risk: The Defense Never Rests

1. No abatement of IT security threatsSecurity concerns turn users away from Windows2. Security morphs into risk management3. Compliance achieves what government intended

Management: Metamorphosis is Underway

1. The division between IT and business will diminish2. CIO compensation keeps climbingand IT organizations will keep growing3. CIOs struggle to find business-savvy technologists

Technology: Building the Bridge to Tomorrow's Technologies

1. The move to a new architecture marches on2. Enterprise applications start losing their luster3. Data quality demands attention4. IT reluctantly embraces Web 2.0

Intensifying Trends

• Demographic evolution• Economic development• Global competition• Technological progress

The Solution…

Decrease Demand

ComputerizationAutomation

Process redesignJob redesign

OffshoreOutsource

Workforce optimization

Increase Supply

MigrationEducation / Training

Public-Private initiativesSchool links

Un(der) employedDiversity / Inclusivity

Reskill / UpskillOlder Workers

OffshoreCross-training

FlexibilityWorkforce optimization

Global Resourcing

access to offshore IT talent for onshore projects through our dedicated global resourcing.

Manpower Professional & Global Resourcing

On-demand access to in-demand IT consultants from low cost countries, working remotely for

you

Where is the Talent?

Manpower has access to over 150 vendor partnerships in over 30 countries through our global resourcing partner

– Access to best and brightest around the world

– Facilitating nearshore and offshore teams

– Vast array of available talent across various technologies, disciplines and roles

Technology Delivers Access to Global Talent Market

Why Technology?

Technology enables Companies to operate in markets or geographies they previously had no access to

Offshoring

Technology is the VMS process facilitator and can bring some instant process efficiencies, which can lead to instant cost efficiencies. It is the key component to achieving success.

What is our Technology?

Manpower operates with Oracle’s (PeopleSoft’s) Service Procurement Technology within the Vendor Managed Solutions (VMS) Market

Currently supplying staff across 35 countries, through the technology

How do I manage a global workforce?

What is Vendor Managed Service (VMS)?

Managed Services Programmes (both Master and Neutral Vends) are on the increase

Staffing Industry Analyst, 2007 Top 10 Trends and Events

A Vendor Managed Service is where a company will partner with a specialist provider to effectively outsource the management of their contingent workforce.

Master and Neutral Vend scenarios Human Resource Outsourcing Recruitment Procurement Outsourcing

Why VMS? What are the benefits?

Drivers behind VMS: Focus on cost reduction, flexibility, and competitiveness Need for holistic view of current and available talent

What do VMS deals bring to the table? Provide experienced delivery with the best combination of service and tools Deliver cost savings, process efficiency and control

VMS programs have many attributes and can be set up in many different ways but the key purpose of any Program is to remove problems from the recruitment processes, whilst providing best practice methodologies with the management information to prove it

Critical Success Factors

Programme Management and Compliance:

Organisational alignment through Sponsorship

Partnership Approach Communication and Training

Management InformationVisibility and Cost Trends

If you know what’s going on, you can do something about it!

Speed to Market and Operational Efficiencies

Fast and Accurate deployment of Technology is key

Business Efficiencies through targeted Processes

Approval Chains or Integration

Common Processes can lead to instant cost savings

Knowledge and Philosophy

Global Knowledge, Locally DeliveredCulture, Laws and Support

Adaptability

Conclusions

Conclusions

Technology remains the enabler for companies to access the global talent market, but it is programme compliance and speed to market that drives the key factor of cost reduction and the right candidate at the right time.

Partnership with a Global supplier, whilst retaining the key local knowledge, with a best practice programme deployment helps to ensure both access to the global talent in your marketplace and cost reductions

Manpower’s Program Philosophy Understanding the people, the culture, and the laws in each

individual country is key to making a program successful. Without the direct connections to the local market, global programs have a greater probability of failing