Post on 13-Jun-2015
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Me and My Mobile PhoneSurvey Results
July-Dec 2009238 participants
71%
8%
5%
4%
2% 10%
Location of participants
UK
USA
Germany
Italy
Australia
Other
62%
29%
9%
How important is your mobile phone to you?
Very important
Quite important
Not very important
How important is your mobile phone to you?
“It is an extension of me and my life - my contacts/friends, my appointments, my safety net/comfort blanket when I am away from home and an immediate source of information.”
“Basically, my entire life is organised through my phone - contacts, diarising, on the fly email and messaging, internet functionality, etc.”
“I manage my email, contacts, diary and use the device to assist in my dyslexia.”
“It's a business tool, diary and planner. Couldn't live without it.”
Mobile Phone17%
Computer83%
Which do you use more?
Nintendo DS
Sony P
SP
Ipod/MP3 Playe
r
PDA/Org
aniser
Voice Reco
rder
Other0
50
100
150
200
250
Do you own any of these gadgets?
No responseNoYes
Nintendo DS
Sony PSP
Ipod/MP3 Player
PDA/Organiser
Voice Recorder
Other
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Does your phone have similar features to your gadget?
NoYes
Results represent a percentage of respondents to each question.
Nintendo DS
Sony PSP
Ipod/MP3 Player
PDA/Organiser
Voice Recorder
Other
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Which is better to use - your phone or your gadget?
My gadgetMy phone
Results represent a percentage of respondents to each question.
Nintendo DS
Sony P
SP
Ipod/MP3 Playe
r
PDA/Org
aniser
Voice Reco
rder
Other0
20
40
60
80
100
120
Why did you choose your gadget?
Because I can use it with other people.Because it is cool.Because it is easy to use.Because of the features
Makin
g phone calls
Texting
Calendar
Task lis
ts
Calculator
MP3 playe
r
Video player
Video camera
Camera
Voice re
cord
er
File tr
ansfer b
luetooth or infra
red
Internet A
ccess GPS
0
50
100
150
200
250My phone has these features:
No responseI don't knowNoYes
Makin
g phone calls
Texting
Calendar
Task lis
ts
Calculator
MP3 playe
r
Video player
Video camera
Camera
Voice re
cord
er
File tr
ansfer b
luetooth or infra
red
Internet A
ccess GPS
0
50
100
150
200
250
I use my phone for this:
No responseNeverSometimesOften
Makin
g phone calls
Texting
Calendar
Task lis
ts
Calculator
MP3 playe
r
Video player
Video camera
Camera
Voice re
cord
er
File tr
ansfer b
luetooth or infra
red
Internet A
ccess GPS
0
50
100
150
200
250
Are these features easy to use?
No response
Hard
Fiddly
Easy
“As a dyslexic the iPhone is a brilliant device. Everything in one place and very visual.”
“I have dyspraxia - it has to be simple.”
“I am quadriplegic as a result of advanced spinal muscular atrophy. The single-switch access to my iPAQ has significantly increased my independence, improved my productivity, and enhanced my quality of life. I have had it for 3 years and cannot imagine doing without it.”
Makin
g phone calls
Texting
Calendar
Task lis
ts
Calculator
MP3 playe
r
Video player
Video camera
Camera
Voice re
cord
er
File tr
ansfer b
luetooth or infra
red
Internet A
ccess GPS
0
50
100
150
200
250
I find the cost of use to be:
No response
So expensive I don't use it
Restrictive
Acceptable
Free to use
If your phone could read out any of the following, would you use this feature?
Speaking menus
71%
20%
5%
3% 1%
NeverOccasionallyQuite oftenAll the timeOnly if I can use headphones
55%
28%
9%
5%4%
NeverOccasionallyQuite oftenAll the timeOnly if I can use headphones
Speaking e-mails and texts
If your phone could read out any of the following, would you use this feature?
Speaking documents or e-books Speaking website pages
51%
24%
14%
5%6%
NeverOccasionallyQuite oftenAll the timeOnly if I can use headphones
70%
21%
4%
2% 3%
NeverOccasionallyQuite oftenAll the timeOnly if I can use headphones
If your phone could read out any of the following, would you use this feature?
Speaking appointments and reminders
43%
32%
12%
10%3%
Never
Occasionally
Quite often
All the time
Only if I can use headphones
If you could control your phone by speaking to it would you use this feature?
29%
51%
16%
4%
Never
Occasionally
Quite often
All the time
Do you use your phone to read or edit any of the following types of documents?
Word PDF OneNote Text E-Books0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
65.6%
54.8%
5.4%
78.5%
30.1%
The scre
en is to
o small
The colours
are diffi
cult t
o see
The text
size is
wro
ng
The keys
are diffi
cult t
o use
It is d
ifficu
lt to hold
Its to
o complic
ated0
50
100
150
200
250
Are there things that make it hard to use your phone?
No response
No
Sometimes
Yes
Are there things that make it hard to use your phone?
“Screen is too small for actual reading or editing unless it had some sort of individual zoom view.”
“The ring can't be made to be very loud and I have a slight hearing loss.”
“Using keys is a matter of practice and getting used to it. The difficulty is in the learning in the first place because you have to READ how and try to understand that LANGUAGE then find your way round the software system. I want it to be verbally explained on a separate tool so I can listen pause do listen again.”
Price
Features (eg camera, mp3 player)
Ease of use
Style
Battery life
Touchscreen
Screen Size
0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00
When you buy your next mobile phone, how im-portant will the following factors be in making your
decision?
Average rating
“I need a symbian 'smartphone' to run Talks and this means you can only get more expensive phones and these generally have very poor battery life. I'd happily have one without a camera, MP3 player etc but these come as standard in the type of phone I need. It's annoying that the type of phone I need is so expensive and attractive to thieves!”
“Keys will need to be easily discernable by touch; will absolutely not buy a touch screen phone, too difficult for blind people.”
“My husband has the iPhone and I hate the touch screen. I have Carpel Tunnel Syndrome and need to be able to feel the keys ... I do like the look of the new N97 but will not purchase a phone without being able to try the keyboard out.”
“Want an iPhone! Increasing need to access my e-mail while on move due to nature of my work.”