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CANDIDATE INFORMATION PACK
MEDICAL DIRECTOR GASTROENTEROLOGY SUNSHINE COAST HOSPITAL & HEALTH SERVICE
CANDIDATE INFORMATION PACK Medical Director Gastroenterology
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TABLE OF CONTENTS
Executive Summary 3
Sunshine Coast Hospital and Health Service 4
Medical Director Gastroenterology 9
Employment Terms & Conditions 14
How to Apply 16
The Sunshine Coast 18
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EXECUTIVE SUMMARY
An exciting opportunity has arisen for an exceptional individual to join a progressive, friendly and modern
gastroenterology and hepatology department at the recently opened Sunshine Coast University Hospital, a
1.8 billion dollar state of the art facility which is the largest new public hospital build in Australian history.
Initially offering 450 beds, this will expand to 738 beds with the potential for further expansion to 900 beds
beyond 2021. The hospital provides services to approximately 400,000 people on the Sunshine Coast, an area
expected to expand by at least 100,000 in the next few years, and to a much wider tertiary population in SE
and central Queensland. In addition to clinical services, the new site will provide a new Medical School and
has superb research and education facilities within the Sunshine Coast Health Institute, a 21st century facility
which includes “wet” labs for basic science research.
The current department of gastroenterology and hepatology is staffed by eight full-time and two part-time
consultant gastroenterologists and one full-time consultant hepatologist. The department is supported by a
large team of highly skilled gastroenterology, hepatology and endoscopy nurses with a diverse range of skills
including a nurse practitioner in IBD and a nurse endoscopist. In addition, there is a dedicated clinical
psychologist and GI dietetic service. The department prides itself on its progressive and team-based approach
to patient care.
There is a comprehensive endoscopy service based in a new three-room state of the art interventional suite
with the latest Olympus endoscopy equipment and facilities for GI physiology and capsule endoscopy. There
is room for further expansion within the current facility as well as the future development of outreach
endoscopy services at other sites within the HHS. The department is supported by an outstanding
interventional radiology department offering biliary drainage, TACE, ablation and TIPSS as well as the full range
of surgical services including upper GI, pancreatic and hepatobiliary. There is an excellent histopathology
department with quick turnaround of endoscopic pathology.
We are now looking for an experienced gastroenterologist with management experience to help build on the
achievements of the past few years and to work with us to move to the next level of development. It is
anticipated that the successful applicant would have between 0.4-0.5 of their working week to dedicate to
clinical director responsibilities with the remainder consisting of clinical work commensurate with their
expertise and skill sets. Full participation in the out of hours on call roster would be expected but regular ward
work would not be an essential component of the clinical load.
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SUNSHINE COAST HOSPITAL & HEALTH SERVICE
Health and wellbeing through exceptional care
The SCHHS is a dynamic health service provider that operates in an environment where quality patient care is
paramount. Their vision, as a health service, is to provide health and wellbeing through exceptional care.
A high performing Hospital and Health Service, they are proud of our reputation within the Queensland public
health sector and actively seek, support and enable better ways of working. SCHHHS reflects their
commitment to a culture of learning, with a focus on continuous quality improvement, safety and risk
management. Being a person-centred service, it recognises the unique needs and experiences of individuals
and actively promote the involvement of consumers and their support people in decisions about the service
they receive, which results in better outcomes for the community.
The SCHHS structure is based on a devolved model featuring service groups with responsibility for defined
clinical specialty areas and currently encompasses services delivered from facilities based at Nambour,
Gympie, Caloundra, Maleny, Birtinya, and community locations across the Sunshine Coast.
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SCHHS has embarked on a significant transformation journey to the opening of the SCUH with further planned
growth to 2021. The expanded Health Service, incorporating SCUH, will have the capacity to meet the growing
health care needs of the Sunshine Coast and Gympie communities. SCHHS is a multi-campus health service
and employees may be required to work across various locations as required.
Purpose
To provide high quality health care in collaboration with our communities and partners and enhanced through
education and research.
Strategic Objectives
• Improving everyone’s experience of health care throughout our health service.
• Optimising the health outcomes of our community through collaboration and education.
• Delivering sustainable, safe and high value services driven by continuous improvement, research and
education.
These Strategic Objectives that align with Queensland government priorities, outlined in My Health, Queensland’s future: Advancing health 2026.
SCHHS at a glance FY 2018-2019
Major achievements in the last financial year 2018-2019 produced several milestone achievements including
the completion of the Caloundra Health Service redevelopment, the introduction of the integrated electronic
Medical Record at SCUH and NGH, and the introduction of new tertiary services at SCUH.
The publicly announced $86.2 million Nambour Hospital Redevelopment project will provide additional
capacity and capability across the health service. This will be balanced against the continued focus on our
sustainable future.
~1.2 billion budget
3435 babies born
175,557 ED Presentations
546,782 occasions of service (specialist and
non-specialist)
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Values Based Organisation
The SCHHS is a values-based organisation. They are committed to the maintenance of a culture in which they
treat colleagues with respect, as they do with their patients, consumers and the community. The values
underpin behaviours that support and enable better ways of working and result in better outcomes for the
community. View more on the values in the Role Description.
With over 8,500 employees providing healthcare to approximately 390,000 people, this is a healthcare service
of considerable size and importance. The SCHHS operates five hospitals with its tertiary services based at the
new $1.8 billion Sunshine Coast University Hospital.
The Sunshine Coast University Hospital SCUH at Birtinya commenced services in March 2017 and is planned to expand to a 738-bed facility by 2021.
SCUH offers a range of new and expanded services for the Sunshine Coast, including the collocated Sunshine
Coast Health Institute (SCHI) – a unique partnership for education and research.
Through the opening of SCUH and the transformation of existing facilities at Nambour and Caloundra, the
SCHHS is investing to meet the growing healthcare needs of our community and deliver exceptional care into
the future.
The network of SCHHS hospitals also include the following:
Nambour General Hospital (NGH)The NGH is a large acute regional public hospital located in the Sunshine Coast hinterland, about 26km north-
west of SCUH.
NGH has a proud history of providing services to the Sunshine Coast community since the 1920s and until
recently, was the primary referral centre and largest hospital in the region.
Since the opening of SCUH, NGH continues to be the primary source of emergency care for residents of
Nambour and surrounds with its focus being on providing a substantial proportion of the SCHHS’s sub-acute
services and low-acuity surgery.
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NGH is undergoing an $86 million redevelopment to better service the growing health needs of the Sunshine
Coast community. The redevelopment will expand NGH’s capacity and upgrade some existing clinical areas to
support the needs of a growing population.
Caloundra Health Service (CHS)
CHS is the hub for the health service's palliative care and ophthalmology services and provides a range of
outpatient, ambulatory and community-based services.
The role of CHS recently changed following the $17 million refurbishment project which saw the introduction
of the Minor Injury and Illness Clinic. The CHS now serves as the hub for palliative care, ophthalmology, and
oral health services across the Sunshine Coast. It provides a range of outpatient, ambulatory and community-
based services and is in the southern end of the SCHHS region, approximately 8km southeast of the SCUH.
Gympie Hospital
Gympie Hospital provides acute regional services to residents in the Gympie, Cooloola and Kilkivan areas.
Gympie Hospital's Maternity and Women's Health Unit offers an extended midwifery service to new mums in
the Gympie and Cooloola Coast areas.
Maleny Soldiers Memorial Hospital
Maleny Soldiers Memorial Hospital is a rural facility providing services to the Maleny region, including accident
and emergency (24-hours a day, seven days a week on-call). The Maleny Soldiers Memorial Hospital has a fully
functional sub-acute rehabilitation unit with a primary focus on patient-centred care and proven excellent
track record in patient outcomes.
Maroochydore Community Hub
The Maroochydore Community Hub opened in January 2019. This is a purpose-built facility which consolidates
19 community-based services into one facility, increasing and improving access for patients and the
community. The hub accommodates services from Mental Health and Addiction, Community Integrated and
Sub Acute, and Women’s and Families services.
The SCHHS also facilitates the provision of services to public patients at Noosa Private Hospital and the
Sunshine Coast University Private Hospital through contract arrangements. Additionally the SCHHS provides a
comprehensive range of sub-acute, ambulatory and extended care, community health, mental health and oral
health services, and aged care services at the Glenbrook Residential Aged Care Facility.
The development of SCUH has been the dominant strategic objective of the HHS. SCUH is the first non-
replacement tertiary teaching hospital in Australia in 20 years and has been delivered by a Public Private
Partnership (PPP) model, in this case with Exemplar Health. It has opened with 450 beds of its 738-bed built
capacity. The full capacity of the hospital will be commissioned in accordance with the PPP Project Deed
scheduled for completion in 2021.
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Please see link here to a video on the build of the hospital.
Sunshine Coast Health Institute
Critical to the ongoing success of the SCHHS is its unique relationship with the SCHI; a dedicated education,
training and research facility, contributing to the SCUH’s vision of ‘providing excellent care through
collaboration, enquiry and education’.
Teaching and research is integral to SCUH and SCHI and plays a vital role in training the next generation of
staff, fostering innovation and maintaining a culture of ongoing clinical audit, redesign and clinical practice
improvement to support excellence in the delivery of care.
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MEDICAL DIRECTOR GASTROENTEROLOGY
POSITION PURPOSE
The Medical Director Gastroenterology will provide strategic leadership both clinically and administratively to
the Gastroenterology and Hepatology service within the Sunshine Coast Hospital and Health Service (SCHHS).
(Please see addendum for further information about the department.)
The Medical Director Gastroenterology will explore, recommend, develop, implement and evaluate strategies
and processes to revitalise and strengthen performance, culture, contemporary service delivery and clinical
care consistent with the responsibilities of the role.
The Medical Director Gastroenterology reports to the Clinical Service Director, Medical Services Group.
The scope of clinical practice for speciality Gastroenterology includes, but is not limited to:
• Gastroenterology
• Hepatology including Gastroscopy and Colonoscopy
Mandatory Qualifications / Professional Registration / Other Requirements
This position requires:
• Possession of a medical degree (MBBS or equivalent) from a registered tertiary institution.
• Possession of a Fellowship of the Royal Australasian College of Physicians (FRACP) (or equivalent) in
the sub speciality of Gastroenterology and Hepatology.
• Certified copies of the required qualification must be provided to the appropriate
supervisor/manager, prior to the commencement of clinical duties.
• Your employment with SCHHS is subject to you obtaining and maintaining credentialing relevant to
your role.
• Experience in teaching undergraduate and postgraduate students is mandatory.
• Publication in peer reviewed journals is desirable.
• This position will require you to participate in an Endoscopy after hours and weekend on call rosters
and weekend shifts, as per departmental business requirements.
• The position may involve travel to various facilities within the Sunshine Coast Hospital and Health
Service.
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KEY DUTIES AND RESPONSIBILITIES
As a senior executive of Sunshine Coast HHS, the Medical Director Gastroenterology is expected to:
• Facilitate and lead the provision of high-quality clinical Gastroenterology, Hepatology and Endoscopy
services in inpatient and outpatient settings in accordance with the standards of the discipline and the
ethics of the profession.
• Lead a clinical team in a multidisciplinary environment utilising the principles of contemporary
human, material and financial resource management.
• Lead service planning and delivery across the care continuum and achieve against service
performance and relevant standards.
• Develop and grow an external profile for the department of Gastroenterology and Hepatology by
actively facilitating research in the department and by participating in clinical networks, special
societies and education committees.
• Liaise and collaborate with other members of the multidisciplinary team to ensure effective team
functioning, positive patient outcomes and the achievement of departmental objectives.
• Role model desired standards of behaviour, promoting a positive attitude, enthusiasm, respect and
support of other staff, effective communication and ethical decision making.
• Utilise high level interpersonal and leadership skills to provide direction to staff within a changing and
innovative work environment.
• Operationalise strategies that promote and support, education, learning, research and workforce
development.
• Develop and implement the practice of continuous quality improvement and total quality
management to achieve quality and safety outcomes in patient care at all levels of clinical and
administrative practice, including participation in clinical audits, clinical meetings and clinical incident
management resolution.
• Actively participate in a working environment supporting quality human resource management
practices including employment equity, anti-discrimination, workplace health and safety and ethical
behaviour.
• Implement and monitor the organisation’s quality standards, occupational health and safety policies,
procedures and programs and provide clinical governance in the relevant work area.
• Fulfil the responsibilities of this role in accordance with Queensland Public Service Values.
To see a full list of key duties and responsibilities please see the Role Description.
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SELECTION CRITERIA
You will be assessed on your ability to demonstrate the following key requirements, knowledge and experience.
Within the context of the responsibilities described above under ‘Your role’ and ‘Scope of Clinical Practice’, the
ideal applicant will be someone who can demonstrate the following:
1. High level clinical and managerial expertise in addition to comprehensive contemporary knowledge of
the provision of patient care in Gastroenterology and Hepatology
2. Proven expertise in human, material and financial resource management.
3. Ability to lead and manage the delivery of patient care.
4. Ability to manage complex clinical situations within a tertiary level teaching facility.
5. Well-developed interpersonal, written and oral communication skills, including the ability to
effectively use problem solving, change management and conflict resolution frameworks.
6. Ability to build and maintain effective relationships with internal and external stakeholders including
colleagues, patients and their carers.
7. Ability to facilitate a learning environment by sharing knowledge and expertise, participating in
teaching and research activities.
8. Ability to demonstrate ongoing professional development of self and others.
9. Ability to operationalise strategies that promote and support, education, learning, research and
workforce development.
10. Evidence of the implementation of quality improvement and risk management initiatives to improve
compliance, patient safety and practice.
CHALLENGES
The SCHHS, like other health services in Australia and internationally, operates in a complex and challenging
environment balancing efficient service delivery with high quality health outcomes to meet the Government’s
expectation of ensuring that health care expenditure achieves value for its community.
The drivers of demand for health services in the SCHHS include:
• rapid population growth
• older population growth
• relatively low Socio-Economic Indexes for Areas (SEIFA) (socio-economic disadvantage is associated
with a lower life expectancy, a greater burden of disease and higher levels of avoidable deaths and
hospital separations)
• changing nature of disease and injury, in particular an increase in chronic disease across all ages,
driving demand for new models of care to cost effectively address this issue
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• changing nature of service delivery, in particular innovative medical technologies will change length
of hospital stays and demand trends, improving life expectancy, increasing day only procedures and
expanding options for care in non-hospital settings
• consumer, community and government expectations regarding access to and performance of health
services.
REPORTING & KEY RELATIONSHIPS
The Clinical Director Gastroenterology is part of the Medical Services Group Medical Management that leads
into the Medical Services Department.
Please see organisation chart and structure in links in Key Data on the following page.
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KEY DATA
Staffing 14.8 FTE Gastroenterology Portfolio
Annual Budget $16 Million Gastroenterology Portfolio
Service Location Sunshine Coast Hospital and Health Service
Birtinya/ Nambour /Gympie, Queensland
Service delivery will require this role to work across locations within the Sunshine Coast Hospital and Health Service (SCHHS)
Useful Links Role Description
Sunshine Coast Hospital and Health Service website
Organisation Chart SCHHS Strategic Plan 2016-2020 (updated (2019) SCHHS Annual Report 2018-2019 My Health, Queensland’s future: Advancing health 2026:
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EMPLOYMENT TERMS & CONDITIONS REMUNERATION To be discussed with consultant
CLASSIFICATION L18 - L27
PRE-EMPLOYMENT PROBITY CHECKS
Information on a person’s suitability for appointment is obtained for all appointments. Potential appointees
will be asked whether there are any reasons why they should not be appointed such as: Information on a
person’s criminal history and other associated probity checks will be sought from those candidates whose
application has progressed to shortlisting for interview.
Applicants unsure about the definition of disclosable criminal convictions or status of any criminal conviction
may wish to seek legal advice in responding to the probity check questions. (A ‘disclosable’ conviction is one
that is recorded by the court and has not been rehabilitated or spent under the Criminal Law (Rehabilitation
of Offenders) Act 1986 and, in the case of Commonwealth convictions, the Crimes Act 1914 (Commonwealth),
and does not breach the confidentiality provisions of the Youth Justice Act 1992.)
Pre-employment screening, including criminal history and discipline history checks, may be undertaken on
persons recommended for employment. Roles providing health, counselling and support services that
involve children will require a blue card, unless otherwise exempt.
Employees who are appointed to the SCHHS are to maintain data quality and manage all information in
accordance with legislation, standards, policies and procedures.
Employees who are appointed to the SCHHS may be required to travel and work across the SCHHS.
Employees of the Sunshine Coast Hospital and Health Service (SCHHS) have an obligation under the Public
Health Act 2005 s.151(1) to take reasonable precautions and care to minimise risk of infection to other
persons.
Hepatitis B vaccination or proof that an individual is not susceptible to hepatitis B is a condition of
employment for all Queensland Health employees (existing and new) who have direct contact with
patients or who in the course of their work may be exposed to blood/body fluids or contaminated sharps.
Failure to comply with this mandatory requirement will lead to disciplinary action.
It is a condition of employment for this role for the employee to be, and remain, vaccinated/immune
against the following Vaccine Preventable Diseases (VPD) during their employment: measles, mumps,
rubella, varicella (chicken pox), pertussis (whooping cough), A VPD Evidence Form must be provided to
the appropriate supervisor/manager, prior to the commencement of clinical duties.
*Refer to Queensland Health CHRISP Guideline, Vaccination of Health Care Workers for a full explanation
of staff vaccination requirements and categorisation of roles.
Staff that enter clinical areas (e.g. inpatient units, outpatient units, procedural suites) and/or undertake
direct contact with patients or a patient’s environment or working in areas where there is an infection
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control risk (e.g. food handling areas) must be bare below the elbows at all times whilst in these areas.
Failure to comply with this mandatory requirement may lead to disciplinary action.
*Refer to the SCHHS Procedure: Uniforms, dress standards and personal presentation.
All relevant health professionals, who in the course of their duties formulate a reasonable suspicion that a
child or youth has been abused or neglected in their home/community environment, have a legislative and
a duty of care obligation to immediately report such concerns to Child safety services, Department of
Communities.
Applicants will be required to give a statement of their employment as a lobbyist, as per the Lobbyist
Disclosure Policy 2010 within one month of taking up the appointment.
Applicants may be required to disclose any pre-existing illness or injury which may impact on their ability
to perform the role. Details are available in section 571 of the Workers’ Compensation and Rehabilitation
Act 2003
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HOW TO APPLY
The closing date for applications is Friday 24th of July 2020
The reference number to include in your application is H20_3280
For a confidential discussion, please contact Principal Consultant, Kevin Hardy:
M: +61 (0)412 131 334
E: Khardy@hardygroupintl.com
For a confidential discussion, please contact Principal Consultant, Kate Wallwork:
M: +61 (0)410 052 125
E: Kwallwork@hardygroupintl.com
Please submit application documentation to Search Coordinator, Jane Mather:
T: +61 (0)2 9900 0113
E: jmather@hardygroupintl.com
It Is standard practice for HardyGroup to acknowledge receipt of your application no later than the next
business day. We request that if you do not receive the acknowledgement, you contact the search coordinator
listed above as soon as possible after the 24-hour business period and arrange to resend your application if
necessary.
Your application must include:
1. Completed HGI Application Form
2. Cover letter addressed to the search consultant;
3. A written response addressing the key selection criteria, found on page 11; and
4. An up to date copy of your Curriculum Vitae
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REFEREES
You will need to provide details of three (3) professional referees. To do so, complete the relevant fields in
the Candidate Profile. You should carefully consider who you select to approach to provide reference advice.
Your current manager must be included. It is customary for referee reports to be requested after interview
and if you are the preferred candidate, your permission will be requested prior to contacting your referees.
PERSONAL INFORMATION
HGI complies with the Privacy Act 1988 (Cth), all applications are treated by HGI in strict confidence, however
in submitting an application you are extending permission to share your application with the Selection Panel.
Personal Information will be used to assess your suitability for appointment to this position. As part of the
selection process, personal information will be dealt with in accordance with HGI’s Privacy Policy and the
Information Privacy Act 2009.
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THE SUNSHINE COAST
The information provided is for interstate and overseas candidates relocating to Queensland.
Relocating to a new country or even within Australia is a significant step. Given that you are contemplating
applying for a role in Queensland, you may well have already started your research process. There are a lot of
things to consider before moving, particularly if you are relocating with a family. Within this document, we
hope to provide you with as much information as possible and links to websites which will assist you with your
decision to move to Queensland.
Queensland is a large state and offers many kinds of lifestyles. You can live in the regional coastal cities and
townships, rural countryside of the outback or the vibrant capital city of Brisbane. Many are enticed by
Queensland's subtropical climate and world-renowned beaches, national parks, rainforests and reefs.
Queensland is also home to some of the world's most liveable cities, including the capital Brisbane.
Queensland’s climate is warm and tropical, with an average of more than 300 days of sunshine year.
SUNSHINE COAST
Well known for its flawless beaches, surf and laid-back, sun-kissed locals, the Sunshine Coast Stretching from
the coastal city of Caloundra, near Brisbane, to the Great Sandy National Park in the north. Towns often
centred around tourist resorts dot the coast, each with its own appeal and vibe, from chic, cosmopolitan Noosa
to easy, hip Caloundra. Noosa is a holiday hotspot near the centre of the Sunshine Coast, with many fashion
boutiques and hip cafés. Surfers and golfers will love the holiday town of Coolum, while Eumundi in the Noosa
hinterland will satisfy market shoppers and art lovers with its famous Eumundi Markets.
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Image: Noosa Eat and Drink Festival
For tens of thousands of years, these coastal plains have belonged to the Kabi Kabi (Gubbi Gubbi) people,
known as the mwoirnewar (the saltwater people) to the Jinibara people of the neighbouring hinterland.
Maroochydore is the cultural capital of the region and is far from being a bustling city. From the Sunshine
Coast you can catch a car ferry from the village of Tewantin and explore the Noosa North Shore, the Great
Sandy National Park and World Heritage-listed Fraser Island.
The Sunshine Coast hinterland region inland of the coast is where you'll find the ethereal Glass House
Mountains. The well-known Australia Zoo is in the region that modern Australian icon Steve Irwin founded.
Further north, the Blackall Range serves up thick forests, lush pastures and quaint villages alive with artisanal
food shops and crafty boutiques.
Visit Sunshine Coast’ website https://www.visitsunshinecoast.com/
Image: Glass House Mountains
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VISA REQUIREMENTS & IMMIGRATION
To work in Australia, you need to either be an Australian or New Zealand citizen, New Zealand Permanent
Resident or have a valid visa that has full work rights for Australia such as a family sponsored visa. If none
of these categories apply to you then you will require to be sponsored on a Skilled Regional Visa
Further detail on Immigrating to Australia can be found with The Department of Home Affairs
Immigration Department of Australia :https://immi.homeaffairs.gov.au/
EDUCATION/SCHOOLING AND CHILDCARE
Under Australian law, school is compulsory for all children aged between five and fifteen years. These ages
may vary slightly in some States/Territory. In Queensland, your child must be enrolled in school by 6 years and
6 months old. Australian governments provide public schooling. Churches and other groups provide private
schooling. Public schooling is provided at a minimum fee and users pay fees for private schooling. You should
enrol your children in a school as soon as possible.
Once you have decided where you want to locate yourself, you can then commence your research into schools
for your children. In Queensland, there are 1236 state schools and 498 independent and catholic schools. Most
high schools and some primary schools are zoned. A zone is a defined area around the school from which the
school accepts its core intake of students. Visit the Department of Education and Training to continue your
research of available schools in the different zones within the state.
GOVERNMENT In Australia, there are three levels of government and all are democratically elected - Federal, State and
Local government. Queensland is one of 6 States and 2 Territories in Australia. There are 77 Local Councils in
Queensland. Federal and State voting is compulsory for Australian citizens. Local government voting is held
every four years and is voluntary.
Reviewed by Human Resources June 2020
Role Description
Role details
Job ad reference SC348270 Closing date Friday, 24 July 2020
Role title Medical Director Gastroenterology
Classification L18 - L27
Status Permanent full time,
80 hrs p.f.
Salary $184,196 - $233,538 p.a.
Unit/Branch Department of Gastroenterology
Medical Services Group
Contact name Hardy Group
Division/Hospital Sunshine Coast Hospital and Health Service
Contact number +61 (0)412 131 334
Location Birtinya
Service delivery may require this role to work across other locations within the Sunshine Coast Hospital and Health Service (SCHHS).
Future vacancies across the SCHHS of a permanent or temporary, full time or part time nature may also be filled through this advertisement, for up to 12 months.
Your opportunity
This is your opportunity to join an emerging tertiary health service undergoing rapid expansion in the
wonderful geographical environs of Sunshine Coast covering five different hospital campuses
including the Sunshine Coast University Hospital (SCUH).
Being a Medical Director of a Service in the SCHHS brings substantial opportunity with significant
responsibility and accountability. All Medical Directors share responsibility for developing and
implementing the organisation’s vision, values and strategic objectives as well as clinical, operational,
safety and value-based performance of their specific service.
The role of the Medical Director (Gastroenterology) is to provide high quality clinical and non-clinical
leadership and direction to benefit the patients accessing the Gastroenterology Services in the
SCHHS.
The Medical Director leads and manages the provision of Gastroenterology Services in accordance
with the standards and the ethics of the profession; and in accordance with the SCHHS and
Queensland Health (QH) policies.
Reviewed by Human Resources June 2020
With a greater shift towards a sustainable approach to care delivery, you will need to influence beyond
traditional boundaries of a single service/organisation and work with multi-professional stakeholder
groups.
In addition to your clinical and professional expertise, you must have skills in managing people,
leadership and sustainable financial decision accountability.
The Medical Director Gastroenterology reports to the Clinical Director, Medical Service Group.
Your role and Responsibilities
Clinical Standards
• The Medical Director is accountable for high standards of clinical practice and governance in
Gastroenterology Services. This includes ensuring it has policies to protect and safeguard
vulnerable groups, manage medicines and controlled drugs safely and effectively, maintain high
standards of infection management and control and otherwise reduce hospital acquired
complications, and, ensuring service and policy development keeps pace with professional,
statutory, evidence based, and data driven requirements.
• The Medical Director will lead and improve clinical quality and outcomes for all patients of the
service by reducing unwarranted variations to care, championing improvement initiatives,
benchmarking and evaluation of performance outcomes.
Delivering high quality, high value care
• The Medical Director Gastroenterology will oversee delivery of high quality and high value care
for patients of the Gastroenterology Service including participation in service planning to meet
population demand.
• The Medical Director has a key role in leading the transformation and redesign of
Gastroenterology services in a sustainable and collaborative partnership with other clinical and
non-clinical leaders of the SCHHS to achieve service specific performance, activity, safety,
workforce and financial targets and outcomes.
• The Medical Director promotes organisational efficiency and clinical productivity, demonstrates
cost-effectiveness and embeds a culture of value and return on investment. Quality Improvement
is a key part of the Medical Director’s remit.
• The SCHHS is proud to be a Choosing Wisely champion health service. This means we are
committed to helping patients and health professionals talk to each other about tests, treatments
and procedures. Choosing Wisely is focused on high quality care and your role as a Medical
Director is to lead this in your service.
• The Medical Director is accountable for leading and promoting a culture in which all staff in their
service regularly evaluate the quality of patient care and achieve high standards, while feeling
confident and safe to challenge and raise concerns on practice that deviates.
Medical Leadership
• The Medical Director must set an example of professional and compassionate leadership for
clinical staff throughout the SCHHS. You will role model performance accountabilities and
desired standards of behaviour promoting a positive attitude, enthusiasm, respect and support of
other staff, utilising effective communication and ethical decision making, in the promotion of an
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improvement culture to drive change and innovation in a challenging environment with increasing
demand.
• With significant growth in population the Medical Director is expected to lead the development of
innovative models of care that promote care integration, care in the right setting and hospital
avoidance, through a multi-professional and consumer empowerment focus. Sunshine Coast
Health already leads in Consultant supervised nurse clinician and General practitioner models of
care that enables hospital avoidance and improves patient outcomes in inflammatory bowel
disease, hepatology and endoscopy.
• Together with the Clinical Director Medical Services, you will lead and shape the medical
workforce to play a full and effective role in Gastroenterology, Medical Services, the organisation
and the broader health system which includes encouragement of harmonious collaboration with
primary health care providers, patients and their carers in the achievement of improved health
outcomes and in the provision of sustainable value-based services.
• The Medical Director has a lead role in facilitating a learning organisation within the
Gastroenterology service, facilitating a culture of openness and transparency, where everyone
strives to make improvements at an individual, organisational and system level. You will lead the
development of teaching, research and translation activities commensurate with a University
Health Service.
• The Medical Director will lead and develop a research culture within Gastroenterology and
contribute to the organisations wider research and translation priorities viz: Healthy Ageing,
Optimising Health Service Delivery, Infectious Disease and antimicrobial resistance and
Interprofessional learning.
• The Medical Director will develop effective clinical and research networks and alliances with other
healthcare providers, and educational institutions, supporting and undertaking research within
your area of practice, including the obtaining of research funding where possible. You will
support and undertake teaching of undergraduate and post-graduate clinical staff including
Medical and non-Medical clinicians as required.
• As Medical Director you will champion greater engagement of patients with research studies and
programs to deliver improved outcomes in patient care.
Medical Workforce
• The Medical Director will lead the implementation of performance and capability development of
their team. This will require the development of specific activities to promote performance
accountability and effectiveness.
Your Duties and Responsibilities
Purpose
The Medical Director of Gastroenterology Services will provide high level medical leadership and
operational management in the development of Gastroenterology in SCHHS. The Medical Director
will work collaboratively across departments, particularly with the perioperative, interventional,
emergency, imaging, medical and surgical services, and work as a member of the clinical team. The
Medical Director will provide specialist Gastroenterology expertise and advice for patients of all
surgical and medical departments, in conjunction with the relevant surgical/medical specialists and the
broader interdisciplinary team.
The Medical Director will also work with other Queensland Hospital and Health Services, in order to
facilitate and improve the care of critical patients.
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The Medical Director will work collaboratively with the Medical Services Group Executive; whilst also
fulfilling the accountabilities of this role in accordance with Queensland Health’s core values
Clinical
• Provision of Gastroenterology services to patients in accordance with the standards of the
discipline and the ethics of the profession and that are consistent with the Clinical Services
Capability Framework of the relevant facilities within the Health Service
• Specific duties may involve ward rounds, outpatient services (including Telehealth and outreach
services, if appropriate), procedural work, multidisciplinary team meetings and collaboration with
other medical teams or other professional streams.
• Participate in the on-call roster to provide after-hours services.
• Determine suitability for admission to and discharge from the SCHHS with appropriate liaison with
inpatient services.
• Enable clinical pathways and early discharge procedures.
• Document relevant clinical information clearly, concisely, accurately and appropriately.
• Ensure appropriate handover of patients, as needed.
• Participate in Model of Care developments which are inter-disciplinary
• Provide leadership in clinical services of Gastroenterology that innovate and encourage
participation in care aimed at achieving demonstrable improvement in outcomes.
Clinical governance
• Provide authoritative and expert advice, counsel and leadership on clinical service delivery and
development to Service Group governance committees and other appropriate forums and
committees.
• Working with the interdisciplinary service line team, develop and maintain procedures, guidelines
and service standards to direct clinical service delivery, including achievement of key
performance indicators (KPI's) to monitor, evaluate and review quality consumer and carer
outcomes and patient safety. This includes Length of stay (LOS), National Emergency and
National Elective Targets (NEAT/NEST) and other quality outcome indicators.
• Establish departmental meetings to consult with and engage with both Multidisciplinary team
members and medical clinicians for shared governance, strategic planning and effective evidence
based clinical models of care.
• Develop and implement the practice of continuous quality improvement and total quality
management to achieve quality and safety outcomes in patient care at all levels of clinical and
administrative practice, including active participation and attendance in clinical audits, clinical
meetings and clinical incident management resolution. Establish and lead the departmental
meetings schedule for audit programs and monitoring of safety and quality outcomes including
M&M.
• Lead, participate and ensure continuous feedback and monitoring for Root Cause Analyses
(RCAs), Clinical Incidents and Severity Assessment Code events (SACs) and assist in the
response to complaints, concerns and compliments in a timely manner.
• Actively participate in quality improvement initiatives in the Gastroenterology Department to
ensure that all aspects of the service are regularly reviewed and opportunities for improvement
identified.
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• Attend committees and other meetings, both within and outside the Department, as requested by
the Clinical Services Director and provide reports as required.
• Implement and monitor the organisation’s quality standards, occupational health and safety
policies, procedures and programs and provide clinical governance in the relevant work area.
Strategic planning
• Working with the interdisciplinary service line team, develop the business plan for the Service that
ensures service delivery is aligned to Service Line's and Directorate's business goals, providing
operational and strategic advice in relation to the data, trends, KPIs, evidence, medical
recruitment, patient expectations and contemporary models of care.
• Participate in the formulation of a strategic vision for the Service and in the planning and
development of strategic initiatives, programs and projects that support the main KPI’s of care
delivery, including demand management, patient flow surgical access, inter-disciplinary models of
care, quality and patient safety, and continuous quality improvement programs.
• Build on Service capability through development of a research and development framework.
Global budget management
• Ensure medical services are efficient, effective, and assist in financial management to achieve
Service goals and priorities within available resource allocations. This includes appropriate
rostering and participation in scheduling and access developments within Gastroenterology and
Medical Services Group.
Human resource management
• Ensure efficient and fair management of rosters (including management of sub specialisation
within general rosters), leave, overtime and workforce management (scheduling and utilisation) of
medical staff within the service including students, junior and senior staff and Clinical Leads.
• Undertake medical staff recruitment and manage staff turnover and workforce planning for
Service.
• Manage medical staff performance through completion of annual performance appraisals and
professional development plans.
• Provide expert advice on recency and appropriateness of competency and education for
credentialing for scope of practice of medical specialists.
• Audit use of nonclinical time to ensure that sessions directly benefit the department through
teaching, education and quality assurance qualities.
• Delegate roles and portfolios to share accountability and develop leadership.
• Manage medical staff performance working collaboratively with the Service Group Clinical
Director and HR through timely performance reviews and performance improvement plans in
appropriate situations of concern including clinical practice and issues with code of conduct or
unacceptable workplace behaviour.
• Adherence to professional code of conduct and appropriate team professional relationships.
Facilitate a learning environment by sharing knowledge and expertise by:
• Ensure medical staff complete education & training requirements annually, including mandatory
training, revalidation, accreditation and continuing professional development.
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• Take responsibility for developing others through mentoring and clinical supervision.
• Ensure cross campus (Nambour, Gympie, Caloundra, Melany Hospitals & SCUH) staff
development by participating in the planning, delivery, and evaluation of educational programs in
the field of Gastroenterology for postgraduate and undergraduate students in Medicine, Nursing
and other health professions, as appropriate for a University teaching hospital.
• Ensure that medical staff and department provide clinical teaching opportunities and complete
work based assessments as mandated by relevant Specialist Training Boards and Colleges.
• Work collaboratively to maximise teaching opportunities, research, supervision, career
progression and development of learning structures for SCHHS junior medical staff and medical
students.
• Provide close supervision of Registrars and Junior Medical Staff in the department to ensure a
high standard of clinical practice. This includes active involvement in the formative and
summative assessment of these groups.
• Provision of appropriate training for specialist registration by the professional College.
• Participate in and/or lead research into areas relevant to Gastroenterology.
• Participate in Continuing Professional Development activities as directed by the relevant
specialist college and the Clinical Services Director to maintain accreditation and personal
professional improvement.
Corporate Responsibilities
• The Medical Director will lead and create a working environment supporting quality human
resource management practices including employment equity, anti-discrimination, workplace
health and safety and ethical behaviour.
• Follow defined service quality standards, occupational health and safety policies and procedures
relating to the work being undertaken in order to ensure high quality, safe services and
workplaces.
• Implement and monitor the organisation’s quality standards, occupational health and safety
policies, procedures and programs and provide clinical governance in the relevant work area.
• Fulfil the responsibilities of this role in accordance with Queensland Public Service Values
demonstrating and modelling commitment to the SCHHS Clinical Compact.
Scope of Clinical Practice
The scope of clinical practice is but not limited to:
• Gastroenterology and Hepatology including Endoscopic Retrograde Cholangiopancreatography
(ERCP), Gastroscopy and Colonoscopy
Your employer - Sunshine Coast Hospital and Health Service
The SCHHS is a dynamic health service provider that operates in an environment where quality
patient care is paramount. Our vision, as a health service, is to provide health and wellbeing through
exceptional care.
SCHHS has embarked on a significant transformation journey with the opening of the SCUH with
further planned growth. The expanded Health Service, incorporating SCUH, will have the capacity to
meet the growing health care needs of the Sunshine Coast and Gympie communities. SCHHS is a
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multi-campus health service and employees may be required to work across various locations as
required. Services are delivered from facilities based at Birtinya, Nambour, Gympie, Caloundra,
Maleny and community locations across the Sunshine Coast.
Values based organisation
The SCHHS is a values-based organisation. We are committed to
the maintenance of a culture in which we treat our colleagues with
respect as we do our patients, consumers and the community.
Our values underpin behaviours that will support and enable
better ways of working and result in better outcomes for our
community.
For more information please visit the website:
www.psc.qld.gov.au
Mandatory qualifications / Professional registration / Other requirements
This position requires:
Possession of a Medical degree (MBBS or equivalent) from a registered tertiary institution.
Current registration (or be eligible for registration) with the Australian Health Practitioner Regulation
Agency (AHPRA) to practice as a Gastroenterology.
Possession of a Fellowship of the Royal Australasian College of Physicians in Gastroenterology
(RACP) or assessment of substantial comparability by GESA/RACP.
It is expected that the successful candidate will hold or be eligible to hold a joint / affiliate clinical
academic appointment with a partner University of the Sunshine Coast HHS.
Certified copies of the required qualification must be provided to the appropriate
supervisor/manager, prior to the commencement of clinical duties.
Previous experience in a managerial and/or leadership role is highly desirable.
Evidence of active participation in a Continuing Professional Development Program (CPD).
Your employment with SCHHS is subject to you obtaining and maintaining credentialing relevant to
your role.
This position may require weekend work and participation in the on-call roster as per departmental
business requirements.
The position may involve travel to various facilities within the Sunshine Coast Hospital and Health
Service.
This position requires you to adhere to the SCHHS Safe Care Framework, which has been
developed in collaboration with staff, consumers and key stakeholders to enable the SCHHS vision
of Health and Wellbeing through Exceptional Care and sets clear expectations of staff
responsibilities regarding safe care.
Employees of the Sunshine Coast Hospital and Health Service (SCHHS) have an obligation under
the Public Health Act 2005 s.151(1) to take reasonable precautions and care to minimise risk of
infection to other persons.
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It is a mandatory requirement for SCHHS employees who are employed in risk category A* (ie.
staff with direct contact with blood or body substances), to be immunised and/ or vaccinated
against hepatitis B if their work involves or has the foreseeable risk of exposure to hepatitis B.
Failure to comply with this mandatory requirement will lead to disciplinary action.
It is a condition of employment for this role for the employee to be, and remain, vaccinated/immune
against the following vaccine preventable diseases during their employment: measles, mumps,
rubella, varicella (chicken pox), pertussis (whooping cough).
Existing staff that are engaged prior to 1 July 2016 are not subject to this condition of employment
unless they apply for a role with VPD requirements that is with a different Queensland Health entity
(ie one HHS to another HHS, Department to a HHS, or HHS to Department).
*Refer to Queensland Health CHRISP Guideline, Vaccination of Health Care Workers for a full
explanation of staff vaccination requirements and categorisation of roles.
Staff that enter clinical areas (e.g. inpatient units, outpatient units, procedural suites) and/or
undertake direct contact with patients or a patient’s environment or working in areas where there is
an infection control risk (e.g. food handling areas) must be bare below the elbows at all times whilst
in these areas. Failure to comply with this mandatory requirement may lead to disciplinary action.
*Refer to the SCHHS Procedure: Uniforms, dress standards and personal presentation.
This position may require the incumbent to operate a government vehicle and an appropriate
licence endorsement to operate this type of vehicle is required (Queensland ‘C’ class licence).
Proof of this endorsement must be provided before commencement of duty.
How you will be assessed
You will be assessed on your ability to demonstrate the following key requirements, knowledge and
experience. Within the context of the responsibilities described above under ‘Your role’ and ‘Scope of
Clinical Practice’, the ideal applicant will be someone who can demonstrate the following:
• High level clinical and managerial experience in delivering a comprehensive, contemporary and sustainable tertiary level Gastroenterology Service.
• Lead a culture of safety and quality which develops and promotes a learning environment through improvement methodology, risk management and effective clinical governance.
• Professional leadership of Medical staff including active leadership and engagement in education and research.
• Strategic Leadership to transform and redesign clinical services committed to quality outcomes and positive experiences for consumers and clinicians through a collaborative partnership approach informed by data and future trends.
• Sustained achievement of service, activity and workforce targets and outcomes for a tertiary level clinical service.
Your application
Please provide the following information to the panel to assess your suitability:
• Your current CV or resume, including the names and contact details of two referees. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current/immediate/past supervisor.
• Cover letter outlining your suitability for the role.
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How to apply
Your application should be submitted online jmather@hardygroupintl.com by the closing date.
Hand delivered applications will not be accepted.
All calls relating to the status of your application once the job has closed should be directed to the
contact officer on the role description.
Late applications cannot be submitted online. If approval has been granted by the contact officer
for a late application to be considered, please contact Recruitment Services on (07) 5370 3723 for
submission.
If you experience any technical difficulties when accessing www.smartjobs.qld.gov.au please
contact 13QGOV (13 74 68).
Additional information
• Applications remain current for 12 months.
• Pre-employment screening, including criminal history and discipline history checks, may be undertaken on persons recommended for employment. Roles providing health, counselling and support services that involve children will require a blue card, unless otherwise exempt.
• Employees who are permanently appointed to the SCHHS will be required to undertake a six month probation period to the appointment.
• Employees who are appointed to the SCHHS are to maintain data quality and manage all
information in accordance with legislation, standards, policies and procedures.
• Employees who are appointed to the SCHHS may be required to travel and work across the
SCHHS.
• All relevant health professionals, who in the course of their duties formulate a reasonable
suspicion that a child or youth has been abused or neglected in their home/community
environment, have a legislative and a duty of care obligation to immediately report such concerns
to Child safety services, Department of Communities.
• Applicants will be required to give a statement of their employment as a lobbyist, as per the
Lobbyist Disclosure Policy 2010 within one month of taking up the appointment.
• Applicants may be required to disclose any pre-existing illness or injury which may impact on their
ability to perform the role. Details are available in section 571 of the Workers’ Compensation and
Rehabilitation Act 2003
• Only applications from candidates will be accepted; applications that may result in an agency fee
will not be considered.
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