AN INTRODUCTION TO DESIGN THINKING “Social Resilience - May 2016”

Adapted from the Staford D.School’s Design Thinking Exercise: “Gift-giving edition”

13:45 - 14:00 WORKSHOP WELCOMEHelen & Josh

https://www.youtube.com/watch?v=ijgDsabeHeY&feature=youtu.behttps://youtu.be/6mcZKWhjr9o

Slide Credit: Fabio Oliveira

Slide Credit: Fabio Oliveira

WHAT ARE WE HERE TO DO?

Today’s workshop is a crash course into Design Thinking. You’ll be working with people you might never have met before.

It’s about DOING, not talking! Make it REAL!

YOUR COACHES AND FACILITATORS.

SOME GROUNDRULES…

1. Do, not talk!2. Don’t fall in love!

(Get excited about your ideas, but don’t get attached to them!)

3. Fail fast, learn fast!4. Be genuine and open5. Respect the duck.

(It’s going to feel rushed, but move on)

INTRODUCING THE COACHES AND FACILITATORS!

14:00 - 14:05 GET TO KNOW YOUR TEAM!

Facilitators

14:05 - 14:15 RESILIENT MELBOURNE

Sharon Smith, City of Melbourne

1: SHARE A STORY“The most important part of design is empathy.”

15 minutes

Pick a stressor or anxiety you can relate!

1. Cultural and linguistic barriers2. Cost of living3. Social isolation4. Drugs and alcohol5. Identity and sexuality6. Mental Health7. Disability8. Community and safety

10 minutes 2: DIG DEEPER“Try to dig for stories, feelings and emotions.”

3: CAPTURE FINDINGS & INSIGHTS Define | “Use verbs” |“Discover Insights”10 minutes

4: TAKE A STAND WITH A POINT-OF-VIEW

“Make sure it’s juicy and actionable!”

5 minutes

5: IDEATE-SKETCH YOUR RADICAL IDEA

“Go for volume & be VISUAL”

10 minutes

6: SHARE SOLUTIONS+GET FEEDBACK “It’s not just about testing your ideas, learn more about your partner!”

10 minutes

7: REFLECT & GENERATE “Try to provide as much detail and colour around your idea.”

10 minutes

8: BUILD YOUR SOLUTION “Create something for your customer to engage and interact with!”

20 minutes

9: PITCH TO YOUR CUSTOMER 15 minutes

WRAP UP AND REFLECTION 10 minutes

WE DID IT!

AnnaAmberAndrewCatEllieJohannJoshKate

KristianLeanderLizzieMelanieRorySharonTenilleWendy

I want to learn more!

I want to learn more!

I want to do this for work!