Mental Health in the Workplace: HR's Role in Promoting ... · Mental Health in the Workplace: HR's...

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Rutgers, The State University of New Jersey

Mental Health in the Workplace: HR's Role in Promoting Environments of

Acceptance and Productivity

Joni Dolce, MS, CRC, CPRPAssistant Professor

Rutgers School of Health ProfessionsDepartment of Psychiatric

Rehabilitation and Counseling Professions

Rutgers School of Health Professions

Moving from this...

To this!

Objectives

Identify mental health conditions in the workplace and understand their consequences.

Describe strategies and the resources to accommodate and support employees' mental health and wellness.

Recognize the benefits to businesses that promote mental health-friendly practices.

In one word, what comes to mind when you hear mental illness?• POLL question---if there is a polling option to have audience responses to create a

word cloud, please use this feature.

Mental Illness: A Primer

The Gestalt Project: Stop the Stigma

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Facts about Mental Illnesses

46.6 million adults1

changes in thinking, mood, or

behavior.

depression anxiety PTSD

bipolar disorder

1. Any Mental Illness (AMI) Among Adults. (n.d.). Retrieved June 15, 2019, from https://www.nimh.nih.gov/health/statistics/mental-illness.shtml#part_154785

Consequences of Mental Health Problems

Absenteeism

Work performance

Employee attitudes and behaviors

Relationships at workWHO: Mental Health in the Workplace, May 2019 at https://www.who.int/mental_health/in_the_workplace/en/

You might see…

The good news is…

Mental illnesses are treatable!

Treatments, medications,

and other strategies are

available.

People with mental illnesses

recover and lead

productive careers.

Vermont Longitudinal Study

• 83% of the study participants had not been in the hospital for the past year

• 72% displayed slight or no symptoms• 76% had close friends• 47% were employed • 76% led a full to moderate life

30 years after being in the

most confined areas of a

state hospital:

What can HR professionals do?

Rutgers School of Health Professions Substance Abuse and Mental Health Services Administration. Workplaces that Thrive: A resource for Creating Mental Health-Friendly Work Environments. SAMHSA Pub. No. P040478M. Rockville, MD: Center for Mental Health Services, Substance Abuse and Mental Health Services Administration,

Working: Wellness

NAMI: Stigma Free

https://nami.org/stigmafreeco/resources

Workplace wellness apps…here’s one I’m using.

Working: Distress

Morale

Support

Reasonable Accommodations• Handling Stress

– Allow phone calls/texts to support person

– Allow employee to take shorter more frequent breaks

Job Accommodation Network https://askjan.org/info-by-role.cfm#for-employers

• Memory Deficits– Provide written

instructions– Allow additional training

time– Provide written

checklistsJob Accommodation Network Publications: Accommodation Examples for People with Psychiatric Disabilities

Reasonable Accommodations • Maintaining concentrating

– Reduce distractions– Allow for use of white noise

or environmental sound machines

– Divide larger assignments into smaller tasks and goals

– Allow employee to play soothing music

• Maintaining stamina– Flexible scheduling– Allow longer or more

frequent breaks– Provide additional time to

learn new responsibilities– Allow time off for

counseling

Sick Leave or Disability

• Maintaining confidentiality

• Staying in touch

Return to Work

• Maintaining communication

• Ongoing planning

• Respecting employee’s wishes

WHY IS THIS IMPORTANT TO HR PROFESSIONALS?

$17-44 billion

4.3 million

Benefits to BusinessesPolling questions here.Open ended poll • What do you think the

benefits of mental health friendly work environments are?

• What is one thing you can do in the next month to create a more mental health friendly workplace?

Summary

Mental health problems and their consequences in the workplace

Five stages of a mental health friendly workplace

Benefits to businesses who create mental health friendly workplaces

Mental Health Resources• National Alliance on Mental Illness (NAMI)

www.nami.org• National Mental Health Association

www.nmha.org• US Dept. of Health and Human Services Substance Abuse and

Mental Health Services Administrationwww.samhsa.gov

• National Suicide Prevention Lifeline at 1-800-273-TALK (8255).http://www.suicidepreventionlifeline.org/

• Job Accommodation Network at 1-800-526-7234https://askjan.org/info-by-role.cfm#for-employers

ReferencesAny Mental Illness (AMI) Among Adults. (n.d.). Retrieved June 15, 2019, from

https://www.nimh.nih.gov/health/statistics/mental-illness.shtml#part_154785

Harding, C.M., Brooks, G.W., Asolaga, T.S., & Breier, A. (1987). The Vermont longitudinal study of persons with severe mental illness. American Journal of Psychiatry, 144, 718-726.

Substance Abuse and Mental Health Services Administration. Workplaces that Thrive: A resource for Creating Mental Health-Friendly Work Environments. SAMHSA Pub. No. P040478M. Rockville, MD: Center for Mental Health Services, Substance Abuse and Mental Health Services Administration, 2004

WHO: Mental Health in the Workplace. (May 2019). Retrieved June 15, 2019, from https://www.who.int/mental_health/in_the_workplace/en/

Wood, A.E., Prins, A., Bush, N.E., et al. (2017). Reduction of burnout in mental health care providers using the Provider Resilience mobile application. Community Mental Health J 53: 452-459. doi.org/10.1007/s10597-016-0076-5

Contact InformationJoni Dolce, MS, CRC, CPRPAssistant ProfessorDepartment of Psychiatric Rehabilitation and Counseling Professions Integrated Employment Institute School of Health ProfessionsRutgers, The State University of New Jersey200 College Dr., Jefferson Hall, Room 210, Blackwood, NJ 08012 Phone: 856-566-2772

Email: dolcejn@shp.rutgers.edu

Department of Psychiatric Rehabilitation and Counseling Professions

Mental Health in the Workplace: HR's Role in Promoting ... · Mental Health in the Workplace: HR's...

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