Mentor Me

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The project

An online learning solution for training volunteer mentors of newly arrived skilled migrants and refugees. Completion of the program will lead to the attainment of TAAASS404B Facilitate Individual Learning from the Certificate IV in Training and Assessment

Three phases

DevelopmentTraining and assessmentEvaluation

Development: The team

Frank StoreyProject Mgr

Ruby MaddonRMP Coord

JackieWilliamsonProject Coord

MarinaChadiloffe-facilitator

Ann Bradye-learningadvisor

Development: learning strategies

Self-pacedIndependentReadingListeningObservingReflectingQuizzesCase studiesPeer support networkPractical tasks

Development: assessment

Online activitiesPeer support network (forum)Practical work-based assessment

Development: content

What’s in it for me?

What is mentoring?

The characteristics of a mentor

Your mentoring relationship

The change curve

Setting goals

How to structure a mentoring session

Four stage model

Learning styles

The nuts and bolts

Competencies

Expert speakers

Listening

Questioning

Building rapport

Development: platform

Development: technologies

Forums (Moodle)FLV player (video)Audacity (audio)Quiz (Moodle)Quiz (Hot Potatoes)Documentation (PDF)Documentation (Word)

Training and assessment

One face to face meeting

Training and assessment

Complete all online activities within seven daysApproximately 4-6 hours of study9 participantsPeer supportWork-based task

Evaluation: results

66.7% of participants completed all the activities

22.2% partially completed the activities

66.7% likely to be eligible for a Statement of attainment

The forum was the most popular part of the program

One mentor dropped out

Evaluation: benefits - RTO• Ability to provide low cost self paced training for mentors of SMMP

and RMP• Increase skills and knowledge of mentors• Ensures a standardised level of information and knowledge about

mentoring• Addresses the expectations and requirements of a nationally

recognised unit of competency at the Certificate IV level• Provide a better service to mentees• Provide opportunities for mentors to connect and collaborate with

each other• Program can be offered to SMMP and RMP mentors from other

organisations - potential link to a new market• Another trainer who is familiar with Moodle and has e-facilitation skills

Evaluation: benefits - facilitator

• Gained skills in and knowledge about e-facilitation• Became familiar with Moodle as a learning

management platform• This program was the focus of a mentoring

relationship for the facilitator and has been invaluable as a practical application of e-facilitation

• Use this experience and previous learning experience as evidence towards the unit of competency in e-learning TAADEL501B

Evaluation: benefits - learners

• Better skilled

• Connected with peers

• Learn at their convenience

• Eligible for a statement of attainment

• Ongoing support provided by other mentors

Challenges: design

• Trying to stay within the 3 hour

• What to include and what to leave out of the content

• How to make it self paced but keep it interesting

• How to provide adequate pre-online instructions

• Marking and grading of responses to case study/

short answer activities

Challenges: facilitation

• Learning curve in the marking process

• Coming to grips with the forum and how to use it

• Asked people to create a profile and picture but no

one did

Challenges: learners

• Overcoming technical issues

• Staying motivated

• Learners need variety to stay engaged

• Volunteers for refugees have different needs

to volunteers for skilled migrants

Where to now?

MentorMe will be offered free of charge to all new

volunteer mentors from the RMP or SMMP as a self-

paced online program.

Where to now?

A learner guide will be made available to all

participants and completion of the online component

will be a pre-requisite to be matched with a mentor.

Where to now?

Participants will be given the option to undertake the

assessment tasks and a fee will be charged to cover the

cost of the assessor.

Where to now?

The forum will be ongoing and has been offered to all

mentors participating in either SMMP or RMP. If the

forum is to be successful it is likely to need a facilitator

to welcome new members and to encourage ongoing

discussions, particularly in the early stages of

development.

Mentor Me

Education