MICRELEC - CGH Belgium · • Nano site controller with cloud based services ... Micrelec Outdoor...

transcript

Company presentationMICRELEC

Agenda

• Who is Micrelec

• Micrelec Roadmap

• Micrelec product groups

• Site controller

• POS

• BOS

• HOS

• Peripherals

• Services

Who is Micrelec?

• Founded in 1991

• 2006 – 2015 part of multinationals

• Meggit, Torex, Micros & Oracle

• 2015 re-established as independant company

• Situated in Belgium, near Ghent

• Personnel: 32

• Administration and sales: 6

• Operations (helpdesk, support, field, staging, repair, Hsse) : 19

• Development: 7

• Each member of core team has over 30 yrs. of petrol experience

Who is Micrelec?

• Development and support of hardware and software solutions for petrol market

• A-Z offer:

• HW & SW design & development

• After sales support: helpdesk, maintenance and field

• Project management

• Networking & infrastructure

• Micrelec Main Objectives

• Focus on helpdesk and fieldservice excellence

• International expansion

• Solid partners

• OPT Suppliers

• POS & BOS systems

• Network of excellent dealers

Who is Micrelec?

• Market: BeNeLux

• Main customers:

• + 1200 sites

• Unmanned & POS solutions

• BOS & HOS solutions

• Indoor / outdoor payment solutions

Micrelec Roadmap

• Development Roadmap

• New HW generation for site controller

• Nano site controller with cloud based services (IOT)

• Interfacing 3th party POS & OPT

• Alarm management tool Petrol 24/7

• Forecourt control

• Expansion I/O contacts

• BOS & HOS applications

• Open structure for 3th party interfacing

• On-line host for fuel cards

• Mobile pay

• Electric charging

Micrelec Tank to Bank

Our purpose is to provide oil companies and their retailers with a

Tank to Bank solution that provides complete control

from the moment the product leaves a distribution terminal to the moment it

is delivered into a motorist’s tank.

Micrelec Tank to Bank

Micrelec Product Groups

• Site Controller

• POS

• BOS

• HOS

• Peripherals

• Services

Micrelec site controller generations

Site Controller POS BOS HOS Peripherals Services

Micrelec site controller anno 2015

• Designed for 19” rack

• Industrial SBC with no moving parts

• For more professional and reliable installations

Micrelec site controller anno 2015

DATS 24 Belgian Shell

Micrelec site controller: good to know

• Since 1992

• Tele Management System

• Resilient capability

• Application SW can run virtualized

• IP Interface to all forecourt equipment

All pump types - +/- 100

Micrelec site controller 2017

• Nano site controller

• DIN Rail mountable

• Modular expandable

• Cloud based services

(configuration & reporting)

• Cost effective

Micrelec POS solution

• Site Controller integrates with:

• Micrelec POS

• Oracle POS (Lucas)

• Orbis POS

• Protocol available for 3th party POS integrations

Micrelec BOS solution

• FMS (Forecourt Management Solution)

• Remote price setting

• Fuel reporting

• Wet stock control

• LMS (Local Management System)

• Real-time backoffice

• Full article management

• Shop reporting

Micrelec HOS solution

• Tele Management System

• Universal tool for seamless dataflow between HQ and petrol stations

• Scheduled tasks with no need for user interference

• Accepts and provides data in any format

• TMS graph

• Analytical tool

Micrelec Tank gauging

• Retrieves product level, temperature and water level

• Calculated volume changes linked to product sales:

• Auto detection of deliveries

• Unexpected product movement

• Auto calibration

• Product reconciliation

• Supports IFSF

• Veeder-root technology

• Direct connection to probes

Micrelec Outdoor Payment Terminals

• Accepts (chip- or magstripe-based) bank cards,

creditcards, petrol cards, trucker cards, local cards

• Optional:

• BNA (banknote acceptor) + built in safe

• barcode reader (vouchers for discount & loyalty, unused BNA credit redemption)

• All HW components remotely controlled over IP,

application SW is not in the terminal

• Remote supervision (P24/7), selective remote

maintenance

• Application SW is relocatable and can be virtualised

• EPS SW supports IFSF ISO8583 with multiple concurrent

• Slim, rugged, stylish and flexible design for hostile and

high/low temperature operating conditions

• Allows integration of a variety of 3rd party pinpads and

cardreaders

Unique C-Tep features

• Management of Atos pinpad via integrated solution (C-TEP).

• Advantages:

• Remote diagnosis for alarm management

• OPT disconnected

• OPT out of order

• OPT out of paper / paper jam

• OPT pinpad error

• OPT printer error

• Remote control

• Reset pinpad

• Reset cardreader

• Reset printer

Unique C-Tep features

• Extra functionalities

• Text on ticket

• Printing of ticket with indexlevels (tank information)

• Acceptance of local cards on OPT

• Pay @ pump smartphone App

• Lower subscription cost, lower maintenance cost

• No more costs for Atos lease line

• No more costs for Atos PTO support

• No more costs for Atos backoffice support (smashbox / yomanibox)

Micrelec Services

• EFT hosting

• Collection of EFT transactions and distribution of blacklists

• Operational data hosting (stock, turnover, deliveries, price changes, ...)

• Service data hosting (electronic journals, tank calibration data, peripheral

communication dump, ...)

• Analysis of service station data (tank calibration, reconciliation discrepancies, ...)

• Special, customer tailored projects

• Examples: Banksys OPP, Shell Happy Days, OMV franchising

Micrelec Petrol 24/7

Site Controller POS BOS HOS Periperals Services

The petrol 24/7 business concept

Petrol 24/7 principles

• Equipments / station generate events

• Events are collected by a data exchanger (TMS)

• Events become alarms by rules

• Alarms require actions

• Alarms are tagged with severity and status

• Alarms remain visible until fixed / solved

Petrol 24/7

More than 180 available events for alarm generationSitecontroller Event

SC has become operational

SC power down received from UPS

SC harddisk damaged

SC harddisk OK again

attend mode on

attend mode off

test mode on

test mode off

last received prize change effective

shift xx opened/closed

duty call from host

POS Event

POS 1-4 disconnected from SC

POS 1-4 connected to SC

No EFT transactions polled > 3 days

EFT transaction memory low

No blacklist update > 3 days

Pumps Event

disconnected from SC

connected to SC

pump in operation

pump out of order

pulse alarm

display alarm

nozzle not rehooked

prepay overshoot

null transaction

pumpindex corrupted

index error

Banksys PTO Event

connected to SC

Z-total request failed

OPT2010 Event

connected to SC

in operation

out of order

no paper

paper low

paper OK

no host

host available

pinpad error

pinpad OK

cardreader error

cardreader OK

door open

door closed

BNA Event

connected to SC

in operation

out of order

reader jammed

reader operational

door open

door closed

Tanks / level gauges Event

connected to SC

in operation

out of order

delivery detected

high level reached

high level cleared

low level reached

low level cleared

low low level reached

low low level cleared

AP alarms

QP alarms

Coin dispensers Event

connected to SC

Price signs Event

connected to SC

Petrol 24/7 Alarm Control

• Alarm Control is a tool to provide control over the equipment on service stations

• Extensive and flexible alarm generator

• Monitors the problem until it is solved

• Possibility to integrate events from 3th party (eg refrigerator, airco, etc)

• For:

• Engineering

• Retail Operations

• Retail Automation

Petrol 24/7 Status dashboard

• Real-time dynamic dashboard

• Informs the user of the current state of

specific/all petrol stations

• Refreshes automatically

Petrol 24/7 Statistics Analysis

• Compares current transactions against

calculated averages

• Averages are calculated for every hour of

the day, every day of the week

• Calculated for every terminal, pump and

• Useful to detect defects like slipping belts,

clogged filters, abnormal flow, payment host

MICRELEC - CGH Belgium · • Nano site controller with cloud based services ... Micrelec Outdoor...

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