Micro Interactions, Conversations, & CustomersMicro Interactions, Conversations, & Customers

David Lee Kingdavidleeking.com

Topeka & Shawnee County Public Library

what if I don’t want comments?

etc.

commentsComments

status updates

status updates

status updates

the retweet

The RT

likes, favorites, ratings

Ways toUser Engagement

Nirvana . . .

5

1say the stuff

in your head

2have to give to get

3ask, and ye

shall receive

4listen

5 dangle a carrot

don’t be dishonest

tools to help

connect

thanks!