Post on 22-Nov-2014
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Welcome To Miracom Network
214-292-294o sales@miracomnetwork.com
Website www.miracomnetwork.com
A Refreshing ApproachA Refreshing Approach
A Strategic Approach to Managed PrintA Strategic Approach to Managed Print
Technology Technology PartnerPartner
MPS Solution
Least Strategic
Most Strategic
Cost Savings
Cost Avoidance
Process Management
Cost ManagementPrint Management
Bundled Services
Cost Per Page
Data Tracking & Management
FutureFutureTraditional
Service
Designed to Meet Customer Needs
Wherever They Are in The Market Cycle
A Flexible A Flexible SolutionSolution
Toner
Parts & Labor
Equipment
Customer responsibility for Process Management All responsibilities shift to
Service Provider
Understand the LandscapePaint Picture of Available OptionsEstablish MindsetDemonstrate how its RelevantShow Flexibility
Market DirectionMarket Direction
System DesignSystem Design
Why MiracomWhy Miracom
System DesignSystem Design
Why MiracomWhy Miracom
System DesignSystem Design
Why MiracomWhy Miracom
MAGIC 1500M RACOM
Maximum Market AcceptanceMaximum Market Acceptance
Maximum Market AcceptanceMaximum Market Acceptance
Remote Monitoring
Maximum Market AcceptanceMaximum Market Acceptance
Remote Monitoring
System DesignSystem Design
Why MiracomWhy Miracom
Enterprise Wide View of Real Time Supply Levels of
All Devices Under Management
Toner Levels pageToner Levels page
Supply Levels Detail View as Being Reported by the
Individual Device
Device Level View of
Open Tickets
Device ViewDevice View
Granular Alert Management
Set Your Tolerances
Toner Management- Alert Triggers- Quick Order- Customer Change-OutsNew DevicesManage Any Program TypeOptimization Reporting
System DesignSystem Design
Why MiracomWhy Miracom
Needs Assessment – Current Issues Needs Assessment – Current Issues
What Business What Business ProblemsProblems Can We Help Solve? Can We Help Solve?
Ticket Generation RulesTicket Generation Rules
Automated Ticket
Generation Based on Contract
Expectations
New Tickets ScreenNew Tickets Screen
“By Device” Ticket Generation Rules. (60-70% reduction)
You Know if the Call Has Been Scheduled &
if the Alert is Ongoing
Device DisplayDevice Display
Allows You to More Accurately
Predict True End of Life:
Control Costs Identify Issues
Plan Accordingly
New Tickets ScreenNew Tickets Screen
Identifies Average Yields of Toners by
Print DeviceYield ReportYield Report
Service Call History, by Device - Helps Identify True Source of Print
Problems (Toner, Part, or User)
Service HistoryService History
System DesignSystem Design
Why MiracomWhy Miracom
Highlights Over and Under-utilized
Print Devices
Pages Printed ReportPages Printed Report
Needs Assessment – Current Issues Needs Assessment – Current Issues
What Business What Business ProblemsProblems Can We Help Solve? Can We Help Solve?
Highlights Over and Under-utilized
Print Devices
Utilization ReportUtilization Report
Needs Assessment – Current Issues Needs Assessment – Current Issues
What Business What Business ProblemsProblems Can We Help Solve? Can We Help Solve?
Full Asset Tracking of all Devices Under Management Utilizing IP Based Mapping
Device TrackingDevice
Tracking
System DesignSystem Design
Strategic Solutions
Market Entry
Decision
Flexible Go To Market Strategy
Strategic Solutions
Sub ServicerSub Servicer
Sub ServicerSub ServicerSub ServicerSub Servicer
Leverage and Expand
NationalNational
DispatchDispatch
PSPPSP
Primary Service Primary Service ProviderProvider
Provider NetworkProvider Network
Global Services Global Services DirectoryDirectory
Maintain ControlMaintain Control
Managed Service Option?
Strategic Solutions
Print Management Solution to Meet Print Management Solution to Meet ALL Business NeedsALL Business Needs
What What Business ProblemsBusiness Problems Can We Help Solve? Can We Help Solve?
214-292-294o sales@miracomnetwork.com
Website www.miracomnetwork.com
Thank You