Mobile Payment for Department Services · merchant and customers • Departments (“merchants”...

transcript

Mobile Payment for

Department Services

July 10, 2019

Agenda

• Introduction

• Mobile Payment Process Flow

• HKU mPOS App

• HKU Desktop POS (mPOS web application)

• HKU uPay App for users

• Payment Flow

• Live Demo

• Apportion of received payments

• Web Enquiry System

• Apply to use Mobile Payment for Department Services

• Services Charges

• What’s Next

• Q&A

Introduction

• Support university-wide “in-store” merchandising

– Offer different mobile payment methods

Apple Pay, Google Pay, AlipayHK, Alipay

• Handle payment category to streamline operation

– Reconcile payment transactions

– Apportion received payment to departments

merchant and customers

• Departments (“merchants” in mobile payment terminology)

• offer items (including services) to users

• collect a payment at mobile Point-of-Sales (mPOS)– Run HKU mPOS application – 2 versions:

» mPOS web version

» mPOS app version (mPOS app)

• “Customers” – Staff/Students/non-HKU users

• pay via uPay app

• mobile payment methods:

Send transaction & Receive payment status

HKU Backend

servers

Mobile Payment Process Flow

HKU uPay App

HKU mPOS applications (web/app)Generate QR code

Departments

Payment reconciliation

Send transaction & Receive payment status

Apportion payments received

1. MPGS (Apple Pay, Google Pay)2. mPay (Alipay, AlipayHK)

Payment Gateways

Download Payment Data

HKU mPOS App

HKU mPOS App (1)

1. A department needs to register the device & staff UID for using HKU mPOSApp.

2. Staff uses mPOS App to generate QR code for users to use HKU uPay App to scan to pay.

Department Staff HKU mPOS App

HKU mPOS App (2)1. Select the item

(with default price

information)

2. Confirm the price

(change it if

necessary)

3. The mPOS app

generates QR Code

for the customer to

Change UID

Restore Data

Laser Printing Services

Others

HKD 200.00

HKD 400.00

Change UID (HK$)

Restore Data

Others

Confirm

HKU Desktop POS (mPOS)

1. Departments need to register the staff UID using HKU Desktop POS.

2. Staff uses Desktop POS to generate QR code for users to use HKU uPay App to scan to pay.

Department Staff HKU Desktop POS

Main Page of Desktop mPOS

Display QR Code for uPay App to scan to pay

Transaction Response

HKD 400.00

Show Transaction History

HKD 200.00

HKD 400.00

Change Portal UID

File Restore

HKU uPay App

HKU uPay App (1)

1. Do not require customers to login to use HKU uPay App.

2. Customers scan the QR code generated by HKU mPOS (web/app) to process payment.

3. Customers can select the mobile payment method to pay.

CustomerHKU uPay App

HKU uPay App (2)1. Press the “Scan to

Pay” button to open QR

Code Scanner

2. Scan the QR code

generated from mPOS

application to prepare to

3. Review the payment

amount

and select the payment

method to pay

Change UID

Restore Data

HKU uPay

HKD 200.00

HKD 400.00

HKU uPay App (3)1. Choose a payment history record 2. The uPay app shows the details of

the payment history

Change UID

Restore Data

HKU uPay

HKD 200.00

HKD 400.00

Payment Flow

1. Start Payment Process

1. Press the “ReceivePayment” button to start the payment process

Department Staff mPOS App

2. Select an item

1. Select item(s) from the service list

2. The total charge is shown according to the items selected

3. Change the amount of the items if appropriate

Change UID

Restore Data

HKD 200.00

HKD 400.00

3. Save Payment Information

Press “Generate QR Code” button to save the payment details to the server and generate the QR code for the payment process

Payment details

Transaction ID

Change UID

Restore Data

HKD 200.00

HKD 400.00

4. Generate QR Code

QR code is generated (ready for customer to scan)

QR Code information:

- Transaction Type: mPOS- Transaction ID: 10001293

5. Customer Opens uPay App

1. Press the “Scan to Pay” button of uPay app to open the QR Code Scanner of the phone

CustomeruPay App

6. Scan QR Code

1. Scan the QR code generated from mPOSapplication to pay

2. Payment details are retrieved from the server

QR Code information

Payment details

CustomeruPay App

7. Review & Pay

Review the payment amount and select the payment method to pay

CustomeruPay App

8a. Authorize Payment (Apple Pay and Google Pay)

Use Touch ID or passcode to pay

Change UID

Restore Data

Change UID

Restore Data

HKD 200.00

HKD 400.00

HKD 200.00

HK$400.00

CustomeruPay App

8b. Authorize Payment (Alipay/AlipayHK)

Login Alipay/AlipayHK to pay

CustomeruPay App

HKD 400.00

HK$ 400.00

9. Process Payment Transaction

1. Payment transaction is sent to HKU server and payment information is captured

2. HKU server sends transaction to Payment Gateway

Payment transaction

HKU server Payment GatewayDBCapturePayment

Information

CustomeruPay AppChange UID

Restore Data

HKD 200.00

HKD 400.00

HKD 200.00

HK$400.00

Loading …

10. Complete Payment Transaction

1. Payment Gateway returns payment result to HKU server and the result is stored

2. HKU server returns payment result to uPay App which shows the transaction completed acknowledgementPayment

resultPayment

result

HKU server Payment GatewayDBStore

PaymentResult

CustomeruPay AppHKU uPay

11. Record Receipt Number (optional)

Optional:When the payment is completed & the department’s application prints a receipt, staff inputs the receipt number to complete the payment process

DBRecord receipt number

12. Hand Over Receipt

Department Staff Customer

Staff hands over the receipt to the customer

Live Demo

Oracle Financials

Mobile Payment

Transactions

Payment Gateway Payment Results

Merchant Registration

Payment Apportion

Web Enquiry System

Service Charges

Payment Method

PaymentGateway

Charge

MPGS2.35%

mPay2.3%

Apply to use Mobile Payment for Department Services (1)

Apply to use Mobile Payment (2)

Apply to use Mobile Payment (3)

HKU Mobile Payment – Future

• U-wide online merchandizing

– Support departments (as merchants) with utilities (Application Programming Interface (API) ):

to integrate with department-developed applications (apps or web systems)

–Additional or supplemental charging/fee function

–Support different mobile payment methods

(Same as in uPay app)

• Centralized payment categorization processing

–Same as in mobile payment

HKU mPOS App & HKU uPay Appavailable in Apple Store & Google Store

HKU mPOS HKU uPay

Thank you

Mobile Payment for Department Services · merchant and customers • Departments (“merchants”...

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