Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth...

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WelcometoTopShops!

ModernMachineShopTopShops2020

ThisyearmarksthetenthannualModernMachineShopTopShopsbenchmarkingsurvey,whichhighlightstheattributessharedbyleadingU.S.machiningbusinesses.

Againthisyear,participantsfullycompletingthesurveywillreceiveadditionalvalueinreportscustomizedfortheirownshop.ThereportsaredesignedtomakeitquickandeasytoknowwhereyoustandcomparedtotheTopShopsbenchmarkinggroupandtoothershops.Answerthesurveyquestions,provideyouremailaddressandselect'SubmitResponses'attheendofthesurveytoreceiveatalaterdateyourcustomreportpackedwithusefulperspective.Youwillautomaticallylinktommsonline.comonceyoursurveyissuccessfullysubmitted.Ifyouneedtogatherdataoryougetinterrupted,youmaycloseandreturntothesurveyonthissamedeviceasmanytimesasyoulikeuntilyouselect'SubmitResponses'onthefinalpage.Asalways,allresponseswillremainconfidential.

Additionally,ifyou'dliketoentertheTopShopsHonorsProgramcompetition,besuretoprovideyouremailaddressaswellasalltheothercontactinformationrequested.ShopsselectedfortheHonorsProgramwillbeprofiledinanupcomingissueofModernMachineShopmagazine.Donotprovidecontactinformationifyou'dliketoremainanonymous.

ThissurveymustbecompletedbyFebruary28,2020.Itisimportantthatyouanswerallofthequestionsinordertoensuredataqualityandtoreceiveyourcustomizedreport.Ifyouhavequestions,pleasecontactDerekKorn,ExecutiveEditor—ModernMachineShopatdkorn@mmsonline.com.

Company&ContactInformation

ModernMachineShopTopShops2020

1.Toreceiveacustomreportofresults,pleasefullycompletethesurveyandprovideyouremailaddresshere:

Name:

Title:

Company:

Address:

City:

State: --selectstate--

ZIP:

Companywebsite:

Companytelephonenumber:

2.Toenterthe2020TopShopsHonorsProgram,alsoprovidethefollowingcontactinformation:

Beforewegetstarted...

ModernMachineShopTopShops2020

Mostquestionsreferto'yourshop,'andhere'showwe'dlikeyoutothinkaboutit...

Ifyourcompanyhasmorethanonelocation,pleaseanswerallsurveyquestionsintermsofthescopeforwhichyouhavethemostaccesstooperationsandperformancedata.Insomecases,thatismultiplelocationscombined.Inothercases,itisjustonelocation,oftenthelocationwherethepersoncompletingthesurveyworks.Eitherisacceptablesincequestionsareaskedinwaysthatmakedatafromallsizebusinessescomparable.

If,however,youhaveequalaccesstosite-specificoperationsandperformancedataformorethanonelocation,pleaseanswerthesurveybasedontheonelocationthatismostrepresentativeofyourbusinessoverall.Inotherwords,provideanswersbasedona'typical'locationratherthanonethatisparticularlystrongorparticularlyweak.

Mostimportantisthatyoubeconsistentthroughoutthesurveyasfarasthelocation(s)towhichyourresponsesapply.

Pleasealsonotethatquestionspertainto2019unlessindicatedotherwise.

ProfileInformation

ModernMachineShopTopShops2020

Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.

3.Approximatelyhowmanypartnumbers(SKUs)didyourbusinessproducein2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.

4.Approximatelyhowmanytotalpartsdidyourbusinessproducein2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.

5.Approximatelywhatwasyourmedianbatchsizein2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.

6.Whichdimensionalvolume(s)describethepartsyourfacilityproducesonaregularbasis?(SelectALLthatapply)

Fittingwitha6”cube

12”cube

16”cube

24”cube

36”cube

48”cube

Largerthan48”cube

7.Whatisthetightesttolerancetowhichyourshopmachinespartsonaregularbasis?Selecttheoptionthatcomesclosest.

+/-0.0001inch

+/-0.0005inch

+/-0.0010inch

+/-0.0050inch

+/-0.0100inch

ProfileInformation

ModernMachineShopTopShops2020

8.Whatcategorybestdescribesyourshop'srelationtoitscustomerbase?(SelectONEresponse)

Captiveshop(componentofalargercompany)

Contractshop(independentshop,50%ormorebusinessisfromcontractwork)

Jobshop(independentshop,50%orlessbusinessisfromcontractwork)

9.Whichofthefollowingindustriesdoesyourshopserve?(SelectALLthatapply)

Aerospace

Appliances

Automotive

Die/mold

Electronics,computers&telecommunications

Forming&fabricating(non-automotive)

Furnituremanufacturing

Industrialmotors,hydraulics&mechanicalcomponents

Machinery/equipmentmanufacturing

Medical

Military

Off-road&constructionmachinery

Oil-&gas-field&miningmachinery

Powergeneration(turbines,batteries,wiring,etc.)

Pumps,valves&plumbingproducts

Other(pleasespecify)

ProfileInformation

ModernMachineShopTopShops2020

10.WhichoftheindustriesserveddoyoutypicallyconsiderTHEPRIMARYcontributorstoyourshop'sbusiness?(Selectupto3)

Aerospace

Appliances

Automotive

Die/mold

Electronics,computers&telecommunications

Forming&fabricating(non-automotive)

Furnituremanufacturing

Industrialmotors,hydraulics&mechanicalcomponents

Machinery/equipmentmanufacturing

Medical

Military

Off-road&constructionmachinery

Oil-&gas-field&miningmachinery

Powergeneration(turbines,batteries,wiring,etc.)

Pumps,valves&plumbingproducts

[InserttextfromOther]

ProfileInformation

ModernMachineShopTopShops2020

11.Ofwhichtradeassociationswasyourshopamemberin2019?(SelectALLthatapply)

AmericanMoldBuildersAssociation(AMBA)

NationalTooling&MachiningAssociation(NTMA)

PrecisionMachinedProductsAssociation(PMPA)

PrecisionMetalformingAssociation(PMA)

Technology&ManufacturingAssociation(TMA)

Notamemberoftheseassociations

MachiningTechnology

ModernMachineShopTopShops2020

12.Whichtypesofmachiningequipmentdoesyourshopuse?(SelectALLthatapply)

Broachingmachines

Drillingmachines

Flexiblemanufacturingsystems(FMS)

Gear-cuttingmachines

Grindingmachines(forregrindingcuttingtools)

Grindingmachines(forworkpieces)

Honingmachines

Laser-cuttingmachines

Lathes(non-CNC)

Machiningcenters,horizontal

Machiningcenters,vertical

Millingmachines(non-CNC)

Plasmaoroxy-fuelCNCcuttingmachines

Sawingmachines

Swiss-typelathes

Turningcenters,horizontalCNC

Turningcenters,verticalCNC

Twin-spindleCNCturningmachines

Waterjetmachines

Wire,sinker,small-holeEDM

Other(pleasespecify)

13.Whichmachiningstrategiesdoesyourshopuse?(SelectALLthatapply)

Five-axismachining(fullcontouring)

Five-axismachining(positioningonly)

Four-axismachining(fullcontouring)

Four-axismachining(positioningonly)

Hardmilling

Hardturning

High-speedmachining

Lights-outorunattendedmachining

Micromachining

Prototyping

Other(pleasespecify)

MachiningTechnology

ModernMachineShopTopShops2020

14.Doesyourshophave3Dadditivemanufacturing/partprintingcapability?

Yes,wehavea3Dprinteroradditivemanufacturingmachine

No,wedonothavethiscapability

MachiningTechnology

ModernMachineShopTopShops2020

15.Describeyourshop's3Dprinter.(Selectallthatapply)

Desktop3Dprinterforplasticparts

Standaloneand/orindustrial3Dprinterforplasticparts

Standaloneadditivemanufacturingmachineformetalparts

Hybridmachinetoolcombiningadditivemanufacturingandmachining

16.Whatdoesyourshopproduceusing3Dprintingoradditivemanufacturingcapability?(SelectALLthatapply)

Look-and-feelprototypestovalidatedesigns

Functionalprototypestotestpartspriortoproduction

Toolingandfixturingusedinternally

Toolingandfixturingproducedforcustomers

Short-runinitialproduction

Fullproductionofend-useparts

17.Ifyourshoputilizes3Dprintingoradditivemanufacturingcapabilitiesinanyotherway(s),pleasedescribetheway(s)here.Ifnot,pleaseenter'none.'

MachiningTechnology

ModernMachineShopTopShops2020

18.Whichtoolingstrategiesdoesyourshopuse?(SelectALLthatapply)

Carbiderecyclingprogram

Coolantmanagementsystem

Coolantchiller

Custom/specialtytooling

High-pressurecoolantdelivery

Livetoolingonlathes

Minimumquantitylubrication

On-machineprobingfortoolbreakage/measurement

Shopfloortoolvendingsystems

Toolbalancing

Toolinventorymanagement/usagetracking

Toolpresetting

Toolregrinding

Through-toolcoolantdelivery

Noneoftheabove

19.Whichworkholdingstrategiesdoesyourshopuse?(SelectALLthatapply)

Hydraulic/pneumatic-actuatedfixtures

Indexers/rotarytables

Magneticchucks

Multipleworkpiecefixturing

Palletchangers

Quick-changedevices

Tombstones

Vacuumchucks

Noneoftheabove

MachiningTechnology

ModernMachineShopTopShops2020

20.Whichtypesofsoftwaredoesyourshopuse?(SelectALLthatapply)

CADsystems—2D

CADsystems—3D

CMMprogrammingsoftware

ERP/MRPsoftware

CAMprogrammingsoftware

Job-estimatingsoftware

PLMsoftware

SPC/qualitymanagementsoftware

Toolpathsimulation/verificationsoftware

Noneoftheabove

21.Whichtypesofinspectionequipmentdoesyourshopuse?(SelectALLthatapply)

CMMinqualitydepartment

Lasertrackers

Microscopes

On-machineprobesforworkpiecemeasurement

Opticalcomparators

Portablemeasuringarms

ShopfloorCMMs

Visionsystems

Noneoftheabove

22.Whichtypesofancillaryequipmentdoesyourshopuse?(SelectALLthatapply)

Ballbarcalibrationdevice

Barfeeders

Barpullers

Chiphandlingequipment

Heattreatingequipment

Machineconditionmonitoring(i.e.monitoringspindle,environmentalconditions,etc.)

Machineconnectivity(Ethernet,MTConnect)

Machinemistcontrolunits

Marking/engravingequipment

Noneoftheabove

23.Whichsurfacefinishingtreatmentsdidyourshopoffer/performin2019?

Plating

Anodizing

Blackoxide

Passivation

Chemfilm

Liquidcoating

Powdercoating

Electrocoating

Nofinishingoffered

Other(pleasespecify)

MachiningTechnology

ModernMachineShopTopShops2020

24.Whichmetallicmaterialsdoesyourshopmachine?(SelectALLthatapply)

Aluminum

Brass

Bronze

Castiron

Compactedgraphiteiron

Copper

High-temperaturealloys(nottitanium)

Mildsteels

Stainlesssteels

Titanium

Toolsteel

None

Other(pleasespecify)

25.Whichnon-metallicmaterialsdoesyourshopmachine?(SelectALLthatapply)

Carbon-fiber-reinforcedplastic(CFRP)

Ceramic

Generalplastics

Medical-gradeplastics

Wood

None

Other(pleasespecify)

MachiningTechnology

ModernMachineShopTopShops2020

Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.

26.HowmanyCNCmachinetoolsdidyourshophaveinproduction(non-toolroom)in2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.

27.Whatistheaverageage(inyears)oftheCNCmachinetoolscurrentlyinuseonyourshopfloor?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.

28.Whatwasyourshop'saveragecapacityutilizationin2019?Thereisnosingleformulathatfitshoweveryshopfigurescapacityutilization.Forthisquestion,pleasethinkaboutwhatyouconsidertobeatfullcapacityforyourshop.Thenenterasapercentagethedegreetowhichyourshop’scapacitywastypicallyinuserelativetobeingatfullcapacityin2019.Youmayenteradecimal,butnoothersignsorsymbols.Example:ifyourshopwastypicallyusingcapacitythatrepresentedabout85%offullcapacityin2019,meaningyourshoptypicallyhad15%capacityavailable,youwouldenter85forcapacityutilization.

ShopfloorPracticesandPerformance

ModernMachineShopTopShops2020

29.Whichofthefollowingpracticesandimprovementmethodologiesdoesyourshopuse?(SelectALLthatapplyORthelastoptiononly)

5Sworkplaceorganization

Benchmarking

Cellularmanufacturing

Continuousimprovementprogram

Just-in-timemovementofmaterials

Kaizenevents/blitzes

Kanbanandpullsystems

OverallEquipmentEffectiveness(OEE)monitoringandanalysis

Pokayoke(errorprevention)

Qualitycertifications(i.e.ISO,NADCAP,etc.)

Single-minuteexchangeofdies(SMED)

Sixsigma

Theoryofconstraints

Totalproductivemaintenance

Totalqualitymanagement

Value-streammapping

Noformalmethodology

Other(pleaselist)

30.Doesyourshopuserobotstoperformpartloading/unloadingforanyofyourmachinetools?

Yes

No

ShopfloorPracticesandPerformance

ModernMachineShopTopShops2020

31.Areanyoftherobotsyourshopusescollaborativemodels(usingsensortechnologytoworksafelyalongsidehumanswithouttraditionalfencing,guarding,etc.)?

Yes

No

ShopfloorPracticesandPerformance

ModernMachineShopTopShops2020

Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.

32.Whatwasyourshop'sorderleadtimein2019,definedastheaveragenumberofdaysfromreceiptofanordertodeliverytocustomer.Youmayenteradecimal,butnoothersignsorsymbols.Example:For6days,youwouldenter6.For61/2days,youwouldenter6.5.

33.Whatwasyourshop'son-timedeliveryratein2019,definedasthepercentageofgoodsdeliveredonthetimingcommitted.Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:For80%,youwouldenter80.For80.5%,youwouldenter80.5.

34.Whatwasyourshop'saveragesetuptimein2019,definedasthetime,inminutes,betweenthecompletionofthelastgoodpieceofonerunandthefirstgoodpieceofthenextrun.Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.Example:IfthelastgoodpieceofRunAendsat11:45,andthefirstgoodpieceofRunBendsat12:10,youwouldenter25.

35.Whatwasyourshop'sfinishedproductfirst-passqualityyieldin2019,definedasthepercentageofproductthatpassedinspectiononfirstattempt;i.e.nore-workwasrequired.Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:For80%,youwouldenter80.For80.5%,youwouldenter80.5.

ShopfloorPracticesandPerformance

ModernMachineShopTopShops2020

36.Whatwasyourshop'sscrapandreworkCOSTpercentage,definedasthecostof2019scrappedorreworkedmaterialsasapercentageof2019totaldollarsales.Enteryournumberbetween0and100withouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:If$550worthofmaterialswerescrappedandsaleswere$50,000,youwouldenter1.1.

37.Whatwasyourshop'sscrapandreworkUNITpercentage,definedasthenumberof2019scrappedorreworkedpartsasapercentageof2019totalpartsproduced.Enteryournumberbetween0and100withouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:If83partswerescrappedorreworked,and1000partswereproduced,youwouldenter8.3.

38.Whatwasyourshop'smachineusagein2019,definedastheaveragenumberofhoursmachinesareinproductionina24-hourday.Youmayenteradecimal,butnoothersignsorsymbols.Youranswershouldbebetween1and24.Example:For8hours,youwouldenter8.For81/2hours,youwouldenter8.5.

39.Whatwasyourshop'sspindleutilizationtimein2019,definedastheaverageamountofin-cuttimeasapercentageoftheaveragemachinetotalup-time.Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:Iftotalmachineup-timeis22onaverage,andaveragein-cuttimeis17,youwouldenter77.

ShopfloorPracticesandPerformance

ModernMachineShopTopShops2020

40.InstallingaWeb-enabled,shop-widemachinemonitoringsystemhasbeensuggestedasthefirststeptowardsdata-drivenmanufacturing/IndustrialInternetofThingsconcepts.Pleaseselectthestatementthatbestdescribesyourshopregardingmachinemonitoring.(SelectONEresponse)

Wehaveamachinemonitoringsysteminplaceforsomeorallmachinetools.

Weplantoinstallamachinemonitoringsystem.

Wedonotplantoinstallamachinemonitoringsystem.

ShopfloorPracticesandPerformances

ModernMachineShopTopShops2020

41.Brieflydescribeyourshop'smachinemonitoringsystem.(Pleasebespecific)

42.Whendoyouexpecttobegininstallationofamachinemonitoringsystematyourshop?(SelectONEresponse)

Firsthalfof2020

Secondhalfof2020

2021orlater

ShopfloorPracticesandPerformance

ModernMachineShopTopShops2020

43.Brieflyexplainonenewtechnology,machiningstrategyorstrategicinitiativethathasbeenmostinfluentialincontributingtotheoverallsuccessofyourshopinrecentyears.(Pleasebespecific)

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

44.Whichofthefollowingsupplychainpracticesdoesyourshopuse?(SelectALLthatapply)

Accesstocustomerforecasts

Certificationofmajorsuppliers

Customersatisfactionsurveys

Designformanufacturability(DFM)advicetocustomers

Just-in-timedeliveriesfromsuppliers

Just-in-timedeliveriestocustomers

Sharingforecastswithsuppliers

Vendor-managedor-ownedinventories

Vendor-managedor-ownedinventoriesforcustomers

Noneofthese

45.Whichofthefollowingareeffectivesales/marketingtoolsforyourshop?(SelectALLthatapply)

Blogs

Brochures/catalogs

Customertoursofyourshop

Emailpromotions

Online–advertising

Online–companywebsite

Printadvertising(e.g.,magazines)

Salespersonnel

Socialmedia(Facebook,Twitter,YouTube,etc.)

Tradeshows/events

Noneofthese

46.Pleaseselectthesocialmediachannelsyourshopactivelyusedin2019ORselectthelastoptiononly.(SelectALLthatapply)

Facebook

Twitter

LinkedIn

Instagram

Pinterest

Snapchat

YouTube

Didnotactivelyusesocialmediain2019

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.

47.Howmanyactivecustomersdidyourshophavein2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.

48.Whatwasyourshop'scustomerretentionratefor2019?Thisisthenumberofyourshop'scustomersin2019,whowerealsocustomersin2018,asapercentageofyour2018totalcustomerbase.Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:Ifyouhad50customersin2019whowerealsocustomersin2018,andatotalof60customersin2018,yourcustomerretentionratewouldbe83%,andyouwouldenter83.

49.Whatpercentageofnewbusinessquotedin2019wasactuallybooked?Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:Ifyouquoted80newjobsin2019andbooked40,youwouldenter50.Youmayenterdecimalsbutnoothersignsorsymbols.

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

Capitalequipment(nottooling)

Tooling

Employeecosts(allwages,benefits,etc.)

Materialsandcomponents

50.Whatwereyourshop'sdollarinvestmentsinthefollowingareasin2019?Pleaseenterwholenumbersonly;decimals,commas,othersymbols,andwordsarenotaccepted.Enter'0'ifyourshopmadenoinvestmentinacategory.

51.Doesyourshopleaseorownitsmanufacturingfacility?

Lease

Own

Both

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

52.Pleaseprovideyourshop'stotalrevenuefor2019.Providingyourshop’srevenueconfidentiallyenablesustoperformusefulcalculationsonyourbehalf.Pleaseenterawholenumberonly;nodecimals,commas,orothersymbols.

53.Pleaseprovideyourshop's2019grosssalespernumberofmachinesindollars.Youmayenteradecimal,butnoothersignsorsymbols.Example:Ifyourshop's2019grosssaleswere$5000andyouhave2machines,youwouldenter2500.

54.Pleaseprovideyourshop's2019grosssalespernumberofemployeesindollars.Youmayenteradecimal,butnoothersignsorsymbols.Example:Ifyourshop's2019grosssaleswere$5000andyouhave20employees,youwouldenter250.

55.Wereanycapitalinvestmentsmadeinyourshopin2019?(SelectONEonly)

Yes

No

Notsure

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

56.Pleaseprovideyourshop's2019capitalequipmentexpenditureasapercentageofgrosssales.Enteryournumberwithouta%sign.Formula=[(2019capequipexp/2019grosssales)*100]Example:Ifyourshop'scapitalequipmentexpenditurewas$500andyourgrosssaleswere$5000,youwouldenter10.

57.Pleaseprovideyourshop'spercentchangeinannualsalesfrom2018to2019usingthefollowingformula.Roundtothenearestwholenumber,usingaminussignifnecessary.Formula=[(2019grosssales-2018grosssales)/2018grosssales]*100Example:Ifyour2019saleswere$5000andyour2018saleswere$4000,youwouldenter25.

58.Pleaseestimateyourshop'spercentchangeinannualsalesfrom2019to2020usingthefollowingformula.Roundtothenearestwholenumber,usingaminussignifnecessary.Formula=[(2020estimatedsales-2019grosssales)/2019grosssales]*100Example:Ifyourestimated2020salesare$4000andyour2019saleswere$5000,youwouldenter-20.

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

59.What,ifany,type(s)ofmachiningormanufacturingcapitalequipmentdoesyourshopplantopurchasein2020?Ifnone,pleaseenter'none'here.(Pleasebespecific)

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

60.Pleaseprovideyourshop's2019netincome(aftertax)relativetogrosssales,roundedtothenearestwholenumber.Includeaminussignifyournumberisnegative.Formula=[(2019netincome/2019grosssales)*100]Example:Ifyour2019netincomewasnegative$300andyourgrosssaleswere$5000,youwouldenter-6.

61.Pleaseprovideyourshop's2019netincome(aftertax)relativetototalassets,roundedtothenearestwholenumber.ThisisROAonyourshop'saccountingbalancesheet.Includeaminussignifyournumberisnegative.Formula=[(2019netincome/2019totalassets)*100]Example:Ifyour2019netincomewasnegative$300andyourtotalassetswere$5000,youwouldenter-6.

62.Pleaseprovideyourshop's2019overallprofitmarginpercentage.Roundtothenearestwholenumberandenterwithouta%sign.

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

63.Belowarebusinesspracticesthatyourshopmayormaynotapply.Pleaseselectallthatyouconsidertohavebeeninplaceatyourshopin2019.

Regularlyscheduled,formalreviewofthestateofthebusiness

Periodic,informalreviewofthestateofthebusiness

Businessmetricgoalsetting

Businessstrategydevelopment

Regularlyscheduledmanagement/departmentheadmeetings

Occasionalmanagement/departmentheadmeetings

Steeringboard/committeeincludingoutsidemembership

Noneofthese

HumanResources

ModernMachineShopTopShops2020

64.Whichhumanresourcepractices/programsdidyourshopusein2019?(SelectALLthatapply)

401(k)plan

Annualreviewandraiseprogram

Apprenticeshipprogram

Bonusplan

Educationreimbursements

Employeeownershipoptions(ESOP)

Formalemployeetrainingprogram

Formalsafety/healthprogram

Leader/supervisordevelopment

Paidmedicalbenefits

Profit-orrevenue-sharingplan

Teaming/team-buildingpractices

Other(pleaselist)

65.Whichstatementbestdescribesyourshopasfarasskillsrelativetoneedsin2019?(SelectONEonly)

Weexperiencedashortageofskillsneededandtookaction.

Weexperiencedashortageofskillsneededbutdidnottakeaction.

Wedidnotexperienceashortageofskillsneeded.

HumanResources

ModernMachineShopTopShops2020

66.Whichactionsdidyourshoptakein2019toaddressashortageofskillsyourshopneeds?(SelectALLthatapply)

Flexibleschedules

Weekendonlyshifts

Signingincentives

Unlimitedtimeoff

Mentorprogram

Crosstraining

Attendanceincentives

Outreachprogramatlocalschools

'Getpaidtolearn/train'program

Loosenedhiringcriteria

Outreachprogramtobroaderpopulations(e.g.completedrehab;releasedfromincarceration)

Billboardadvertising

Televisionadvertising

Radioadvertising

Rewardsforreferrals

Increasedautomation

Provide,payfor,orsubsidizetransportationto/fromshop

Tempagency

Temp-to-Permhiring

Other(pleaselist)

HumanResources

ModernMachineShopTopShops2020

Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.

67.Howmanytotalpeopledidyourshopemployin2019atthelocation(s)towhichyourotheranswersapply?Pleaseenteranumberonly;nodecimals,commasorothersymbols.

68.Howmanyemployeesweredirectlyinvolvedinmanufacturingin2019atthelocation(s)towhichyourotheranswersapply?Pleaseenteranumberonly;nodecimals,commasorothersymbols.

69.Whatwasyourshop'sannuallaborturnoverrateofshopflooremployeesin2019?Thisisthenumberofvoluntaryplusinvoluntaryseparationsofshopflooremployeesasapercentageofthetotalusualnumberofshopfloorstaff.Enteryournumberbetween0and100withouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:If6shopflooremployeesleftin2019andyourusualshopfloorstafftotals30,youwouldenter20.

HumanResources

ModernMachineShopTopShops2020

70.Whatistheaverageageofyourshopflooremployees?Pleaseenteranumberonly;nodecimals,commasorothersymbols.

71.Whatistheaverageyearsofexperienceofyourshopflooremployees?Pleaseenteranumberonly;nodecimals,commasorothersymbols.

72.Howmanyshiftsperdaydidyourshoptypicallyrunin2019?Pleaseenteranumberonly;nodecimalscommasorothersymbols.

73.Wereanyofyouremployeespartofaunionin2019?

Yes

No

HumanResources

ModernMachineShopTopShops2020

74.Whatwastheaveragehourlywageratefornon-managementmachineoperatorsin2019,excludingovertime?Pleaseenteranumber.Youmayenteradecimal,butnoothersignsorsymbols.

75.Whatwastheaveragehourlywageratefornon-managementset-uppersonnelin2019,excludingovertime?Pleaseenteranumber.Youmayenteradecimal,butnoothersignsorsymbols.

76.Whatwastheaveragehourlywageratefornon-managementCAMprogrammersin2019,excludingovertime?Pleaseenteranumber.Youmayenteradecimal,butnoothersignsorsymbols.

77.Didyourshophaveanyaccidentincidentsin2019?

Yes

No

Notsure

HumanResources

ModernMachineShopTopShops2020

78.Whatwasyourshop'sannualaccidentincidentrateforshopflooremployeesin2019?Thisisthenumberofshopflooraccidentincidentsasapercentageofthetotalusualnumberofshopfloorstaff.Pleaseenteryournumberbetween0and100withouta%sign.Youmayenterdecimalsbutnoothersignsorsymbols.Example:ifyouhad2accidentincidentsin2019andyourusualshopfloorstafftotals30,youwouldenter6.67.

79.Whatwasyourshop'sinsuranceExperienceModificationRate(EMR)for2019?Youmayenterdecimalsbutnoothersignsorsymbols.

80.Whichofthefollowingdesignatedsafetyrolesdidyourshophaveinplacein2019?

Safetymanager

Safetycommittee

Noneofthese

81.Onaverage,abouthowmanyhoursofoperationstrainingdideachhourlypaid,non-managementshopflooremployeereceivein2019?(SelectONEresponse)

lessthan8hours

8-20hours

21-40hours

morethan40hours

ModernMachineShopTopShops2020

Thisisthefinalpageofthesurvey.Pleasedouble-checkyourresponsesforaccuracyandcompletenessbeforeyoucontinue.

OnceyouclickSubmitResponsesonthispage.YouwillbetakentotheModernMachineShopwebsite.Yoursurveywillbelockedandsubmittedandyouwillnotbeabletochangeanyofyouranswers.BeforeyouclickSubmitResponses,youmaycloseandreturntothesurveyonthispagetomakechangesasmanytimesasyoulikeuntilthedeadlineonFebruary28,2020.