Post on 14-Dec-2015
transcript
MOGL
MARKET
ANALYSIS
CU
ST
OM
ER
LO
Y ALT
Y P
RO
GR
AM
FO
R
RE
ST A
UR
AN
TS
ON
CO
L L EG
E C
AM
PU
SE
S
Vision…To aid our partner organizations in implementing our
sustainable strategies to flourish locally, globally, and indefinitely.
Mission…To exist to enthusiastically integrate our strategies
that expand opportunities within growing organizations by promoting a sense of community
and inspiring others to make a difference.
SWEEPStrategy With Enthusiasm, Edge & Passion
• Establish research team
• Record our findings
• Discover common trends
• Connect commonalities
• Used “funnel” to determine opportunities and threats
• Held weekly team meetings
• Formed team focus groups
• Utilized Google Drive & email
• Open communication
• Team Shindigin’
• Sugar for motivation
• “Campus Street Sweep”
(350+ surveys)
THE PROCESS
OPPORTUNITY #1MOGL has the opportunity to implement a more personalized and rewarding loyalty program based on the growing trend for individual value, the emerging market with price sensitive consumers, and the existing number of reward programs with a large user-base that can substitute MOGL.
Environment- Recovering economy, CA poverty Industry- Satisfying customers’ preferences Competition- Personalized rewards programs pay off!
OPPORTUNITY #2MOGL has the opportunity to “Gamify” a competitive fundraising program that incorporates different levels, involving all groups and organizations within any college campus given the diverse demographics in the college community, its ability to remain technologically competitive with data collection & analysis, and the opportunity to diversify rewards incentives.
Environment- Diverse demographics in college campuses
Industry- Supporting technology, creating levels Competition- Diverse rewards attracts & retains more
customers
OPPORTUNITY #3MOGL has an opportunity to expand its marketing strategies as a sustainable organization because of a growing awareness of the “going green” behaviors among college campuses, an ability to incorporate local and sustainable markets to the campus environment, and to increase the competitive advantage of community involvement.
Environment- Sustainable awareness across the globe
Industry- Company trends “going green” Competition- Technology advancements that sustain
the environment
THREAT #1MOGL has a potential threat in losing a substantial customer base due to sensitivity to security, customer’s demand for electronic transaction, and a strive amongst competitors for technological innovation to gain customer loyalty.
Environment- Technological security Industry- Current trends Competition- Use of technology
THREAT #2MOGL’s simplistic, “gamifying” approach may become a potential threat due to the high expectations of today’s consumers, the imitability of its current strategies by other companies, and the lack of variety in terms of the rewards and incentives MOGL offers.
Environment- “More for Less” trend, worth of the $ Industry- Generation Y Competition- AMEX, Living Social, LevelUp
(competitive program models)