An Inclusive Digital Business Framework for SME’s

Collaborating with Stakeholders in the North East of England

Willing to collaborate with GO ON UK in the North East to develop a digital framework as phase 2 support for SME’s starting the online journey

Digital High Street programme – Training and development to Tier 2 and Tier 3 retailers Launching in the North East, 1st Quarter 2014

An online and offline networking group bringing together Public and Private Sector and Academia to innovate on relevant topics in the region.

The North East Region is the first to go live outside London

Digital Mailbox – all SME correspondence in one digital place

Digital Vault – digital filing cabinet for SME

Open and inclusive – open API, third party content development

Localised messaging – digital filing cabinet for SME

Marketplace – Helping SME’s trade online

Payment Gateway – secure payments to local and central Government

One sign in - secure sign in to access multiple accounts

Peer to Peer messaging - mobile

Possible interfaces

Possible white label interfaces

Willing to adopt Common Digital language

Will use relevant images and Graphics

WHYshouldSME’s

engage?

A one stop shop for all of SME needs

Relevant and add value content

Assistance in developing digital skills

Help in building a digital presence to sell their products and services

The opportunity to increase sales and reduce costs

Contact and messaging with other SME’s – very important for SME’s just starting out on the online journey

An opportunity to shape the digital platform – bottom up and collaborative approach

Building trust towards the digital platform

WHY shouldGovernmentengage?

It’s a great news from Government

New support and advice about training online

Roll out of high speed broadband

Extending the reach of broadband vouchers

GDS redefining Digital by Default

But…Join up the thinking

Don’t offer always in silos

Make it easier and more relevant for SME’s

A lot to digest… Initial thoughts?