MyOperator Call Tracking

Post on 21-Jun-2015

462 views 2 download

Tags:

transcript

Embracing Cloud Telephony

Call Tracking

“Know who is calling and how they found you”

Online: Website, email, advertisements etc.

Offline: Billboards, posters, television, radio etc.

And everywhere else you stick a phone number!

Track Calls

Easily see from where your calls are coming

Assign separate tracking numbers on all campaigns.

Route calls on real-time to your team based on source.

Measure results of all campaigns to generate analysis.

Working

Serves larger number of calls at a time.

Higher uptime due to distributed design.

Scale as needed without hardware investment.

Cloud Telephony in this context, refers to telephony services which run on distributed servers or virtual environment and hence can be scaled up (or down) on the fly, thus providing scalability on demand. Source: Wikipedia

Technology

Measure ROI for each campaign and compare impact along with analytics.

Impact - I

Measure impact across various geographies and demographics.

Impact - II

Distribute call traffic based on its source to handle calls according to initial pitch

Impact - III

Make team more effective by distributing calls based on campaign source.

Measure the impact of each campaigns to find out what works better.

Benefit from MyOperator features like call transfers, SMS notification and much more.

Business Value

Scale marketing campaigns without worrying about infrastructure.

Manage geographically distributed campaigns through web panel.

Real time data access over the panel to see impact of campaign on-the-go.

Cloud Advantage

Over 30% higher calls received over a toll free number.

High return on investment by stronger brand positioning.

Best for geographically independent source(SMS, e-mail).

Toll Free Effect

Campaign performance for ‘toll free’ vs. ‘non toll free’ numbers

Source: VoiceTree Technologies’ database of over 350 customers

VoiceTree Expertise

VoiceTree offers simpler affordable telephony.

Is your business phone there yet?

Ankit Jain+91 92129 92129

e-mail: ankit@voicetree.co.in

Founder, VoiceTree Technologies Pvt. Ltd.

www.MyOperator.co