description
How many clichés do you fall for? Most of all... are you aware of it?Some "models" of "how to conduct" a telemarketing call have been around for so long, they became stereotypes, "modi operandi" which are taken for granted...and not challenged anymore.But do they actually help you or hinder you?They may have had a point originally,but have they lost their use and effectivenessthrough time?Discover it with Tania Bianchi and question these assumptionswith an open mind.