Navigating Social Media for SDSU Extension

Post on 10-May-2015

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Learn to grow your business and community right where you are in this presentation, originally given to the SDSU Extension office.

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Navigating Social Media: Be Found, Be Professional

Scott D. Meyer@9Clouds Subscribe: 9clouds.com/blog

NAVIGATING SOCIAL MEDIA

The ChallengeThe OpportunityThe Task at Hand

BrofoundersScott and John Meyer

9 CLOUDSDigital marketing & education

Improve digital literacy

Teach | Audit | Market

THE CHALLENGE

LOCAL

Education Creation

Manufacturing Marketing/Sales

THE OPPORTUNITY

Anyone, Anywhere Everyone, Everywhere

Wherever you are and whatever size you are, you can build a business.

15

Which tools to use and how to use them.

Digital literacy:

20

A Tale of Two Cities

THE TASK AT HAND

I cannot develop the economy of my

community.

I can build the foundation for the networked age.

Be Local1

WHAT YOU NEED-Website -Google Places Page (google.com/places) -Email

UNDERSTANDING SEO-Your website (On-Page - 25%)

-Everyone else’s websites (Off-Page - 75%)

ON-PAGE SEO-Choose 2-3 words that a single page will revolve around

-Use words in title, text and images

-Research related words using Google Keyword Planner

ON-PAGE SEO

OFF-PAGE SEO-Links to your site from other websites

-The more diverse and authoritative the better

-Anchor text matters

DO KEYWORDS MATTER?-95% of US internet users search every month

-37 searches per person per month

Adding your Business to Google Plus Places

Google Plus Places is your pin on the map.

Google accounts for 95% of mobile searches!

People are searching for your business online & many are looking for local places via mobile.

Search:Restaurant in Brookings, SDResults on the top of the page are from Google Plus Places. If your business has a complete profile and positive reviews, you will be at the top of the list.

Claim your Google PlaceStart here: http://www.google.com/places

After agreeing to the Google terms you will search for your business. Click the best result.

Verify your Business

Edit your Information

• short description • opening hours • categories for your business • photos or videos

Tips for a great Page

• Add photos that represent your business well • Include your logo in your photos • Keep your description short and to-the-point • Use the categories section liberally • Check your Insights to see how customers identify you

GOOGLE PLUS FOR SEARCH

GROW YOUR LIST

-Easy to subscribe

LEARN MORE

-http://9clouds.com/resources

Be Weird2

FASTEST GAME BIRD IN EUROPE

FIND YOUR WEIRDOS

WHAT YOU NEED-Optimized Content -Blog

CONTENT

Create Density3

Density Socially

Online, you’re not competing against other volunteer organizations, you’re competing against everyone.

GET FOUND (SOCIALLY)

DON’T TAKE MY WORD FOR IT

WHERE I WOULD START:Make Resources Easily Accessible: -Facebook (if you can pay; personal v prof.) -YouTube -Slideshare

If you have those down: -Pinterest -Twitter -Google+ -Instagram, etc.

Consistency is key!

CREATE YOUR TARGETS-Who is your customer?

-Where do they hangout? -What do they talk about? -What do they need to know about what you do?

ENGAGEMENT = VISIBILITY = LEADS

SEE WHO YOUR CURRENT TARGET IS ON FB

CREATE YOUR BENCHMARKS-What are your current conversion rates?

USE FACES

POST BASED ON AUDIENCE

POST BASED ON WHAT WORKS

CREATE A SCHEDULE

O = Owned W = Welcome S = Shared P = Promotion

During week use time to respond or post timely content

USE HOOTSUITE TO SCHEDULE

9clouds.com/tools

POST MORE THAN YOU THINK

WHY YOUTUBE? TOP OF THE FUNNEL VISIBILITY

1B+ } Unique visitors a month

4B HRS } Watched each month

72 HRS } Video uploaded every minute

70% } Traffic is outside the US

140 VIEWS } For every person on Earth

25% } Of views are on mobile

http://9clouds.com/blog | Text 9CLOUDS to 68398

WHY YOUTUBE? SEARCH VISIBILITY

http://9clouds.com/blog | Text 9CLOUDS to 68398

WHY YOUTUBE? PRODUCT/SERVICE DEMONSTRATION

http://9clouds.com/blog | Text 9CLOUDS to 68398

WHY YOUTUBE? PRODUCT/SERVICE DEMONSTRATION

Highlight a product or service

Educate and prove thought-leadership

http://9clouds.com/blog | Text 9CLOUDS to 68398

http://9clouds.com/pinterest | Text 9CLOUDS to 68398

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SLIDESHARE.NET

Shine a Spotlight4

-Participant -Donor

-Attendee

WHAT YOU NEED-Google Analytics - google.com/analytics

WHAT YOU NEED-Google Analytics/referral traffic

START AT THE BOTTOM

START AT THE BOTTOM

START AT THE BOTTOM

HOW TO DO IT:

1. Sign up for Google Analytics

2. Create a goal and value

3. Measure most valuable sources

HOW TO ASK:1. What’s our goal and value?2. What’s value of referrals?

Feed the Leaders5

OFF

THE

BOOK

Navigating Social Media: A Field Guide

9cloudsacademy.com/chamber

WHAT QUESTIONS DO YOU HAVE?

9cloudsacademy.com | 855-9CLOUDS | scott@9clouds.com