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N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
Industry Collaboration Event (ICE)
Roger Hixson, NENA Technical Issues Director
Delaine Arnold, NENA Committee Resource Manager
NENA: The 9-1-1 Association
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
ICE Video
Accessible at
http://www.nena.org/?page=NG911_ICE
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
What are Industry Collaboration Events?
Industry Collaboration Events (ICE) are
interoperability testing programs developed by
NENA so NG9-1-1 vendors can test their equipment
with each other in an open and collaborative
environment
Every vendor agrees to keep the testing results private
It is not a certification program
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
NG9-1-1 ICE Steering Committee Responsible for planning and executing the events
Sets the direction and expectations for an event
What will be tested and how
What information from the event will be released
Scheduling the event
Select Chair and Vice-chair for Planning Committee
Composed from representatives from major stakeholder groups
Forms committees to plan individual ICE events
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
ICE Data Gathering and Reporting Committee
Provides an event’s final report:
Lists tests as completed or incomplete
Cannot be used for marketing or advertising
Answers the following questions regarding standards:
Which standards are clear and complete?
Which standards are too loose?
Which standards are too restrictive?
Which standards are missing?
Gathers feedback from participants
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
ICE Planning Committees
Formed at least 6 months in advance of an
event
Made up of participating vendors
Determines what will be tested and how
Creates bi-lateral and complex test scenarios
Chair and Vice-Chair within Planning
Committee
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
ICE 1: Test Location, Routing and Delivery of NG9-1-1 Calls
Held at Texas A&M University in College Station, TX from Nov
2 to 5 2009
20 NG9-1-1 components tested by 26 engineers from 16
companies
Plan was to test the end to end delivery of NG9-1-1 calls with
location
81 bilateral tests (67% completed)
9 end-to-end tests (22% completed)
21 detailed comments provided to NENA Technical leadership
for review
100% of participants found event useful and would participate
again
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
ICE 2: Test NG9-1-1 Transitional Elements
Held at the AT&T Center for Learning in Irving, TX, May 25 to
May 27 2010
19 companies participated
Plan was to test transitional elements such as LNG, LPG and RFAI
64 bilateral tests (86% completed)
54 complex scenarios (11% completed)
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
ICE 3: Location Information
Held in Bryan, TX Nov 29 to Dec 3 2010
7 companies participated
6 recording companies also participated
Plan was to test more complex location data,
especially GIS shapes
76 bilateral tests (100% completed)
382 complex tests (67% completed)
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
ICE 4: Call Routing Based on LoST Hierarchy
Held at the AT&T Center for Learning in Irving,
TX week of Nov 14 2011
22 companies participated
Plan was to test NG9-1-1 call routing based on
LoST hierarchy
152 bilateral tests (100% completed)
163 complex tests (66% completed)
Most complex ICE event yet
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
ICE 5: Accessibility to Emergency Services
Held at Illinois Institute of Technology (IIT) in Wheaton IL,
the week of October 15, 2012
20 organizations participated including member from the
hearing impaired community
Event focused on emergency services and solutions that
directly support access to NG9-1-1 for people with
disabilities (e.g., deaf, hard-of-hearing, speech-impaired,
etc.).
Included audio, text and video tests
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
ICE 8: Interoperability with Recording & Logging Components
Held at IIT in Wheaton IL the week of November 4, 2013
20 vendors participated
Focused on testing interfaces for logging of processing
events and recording NG9-1-1 multimedia and call data,
as well as interfaces for retrieving and reproducing both.
Allowed vendors of all NG9-1-1 call processing elements
to test logging, recording and retrieval interfaces while
processing calls from origination to termination with
different media types.
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
Upcoming Events
ICE 6 – End to End Test of i3
Architecture
Week of Nov. 9 at IIT
ICE 7 - Supplemental Data
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
Trends
Growing participation over all ICE events
Positive feedback form vendor community
ICE management and facilities have
evolved for better testing capabilities
Growing interest in NENA establishing
Certification Programs
N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a
Q and A