Post on 30-Dec-2015
description
transcript
What we are going to cover…
Access badges
Your new office
Logging tickets
Payroll and Time Off Information
Employee Benefits
Travel and Expense
Corporate Citizenship
Common Terminology
Develop Your Career
The Foundation
Who is my local contact?
You can find out who your local contact is along with
other office information from our Real Estate and
Workplace Services Google Page:
https://sites.google.com/a/salesforce.com/real-estate-workplace-services/
Access Badges Inquire with your local Office Services team member/receptionist about how to obtain your SFDC badge.
You can also inquire about whether your building requires an additional building badge for access.
If you lose your SFDC badge please log a ticket immediately. Log this ticket under the ‘Security’ topic.
Also please notify your local OS team member right away
If you lose your building badge please see your local OS team member so they can start the process to
get you a new one
Please inquire with your local OS team member and they will provide you with the building parking
information, if available at your location
Monthly Parking
Re-usables and recycling
We offer a recycling program in all kitchens.
Signs will help you sort trash and recyclables appropriately.
If you haven’t received a reusable water bottle and mug, please log a ticket
under Facilities > Reusable Beverage Container Request.
Conference Room Bookings You are responsible for booking conference rooms for your meetings
You can view all conference rooms on the Intranet under the Facilities tab.
Choose your Office location
When booking rooms in Outlook, you must put the underscore ( _ ) symbol
in front of room name Ex: _Hanohano
In Outlook, you must list the room as a resource, not an attendee or it will
not book the room
Business Cards
You should wait until your phone and e-fax numbers have been
finalized before requesting business cards.
Intranet > Employee Resources Tab > Business Card Request
Name Plate Reception will provide you with your nameplate on your first
day/week
If your order has not arrived before your first week, reception will
contact you it has arrived
Mail and FedEx PackagesMail
Mail distribution is handled differently in each office. Please see your local OS
team member to see how you obtain your incoming mail.
SFDC will provide stamps for business related mail. FedEx
There is a daily pick-up for each location, Please see your local OS team
member to find out when your pick up time is.
For those in the Marketing Cloud offices in Atlantic Canada, your Office
Services contact can send FedEx packages for you
For all other locations: To send FedEx packages, you need to obtain a FedEx
username and password by logging a ticket on the Intranet under Facilities >
FedEx online Creation Request
For a “Cube Number” please type your local office
Your account will take less than 24 hours to activate
Envelopes and label sheets are located in the supply areas on each floor
Ergonomic Assessments
If you require a Ergonomic assessment please see your local OS team
member. They will let you know how to sign up for a ergonomic
assessment.
Office Supplies and EquipmentOffice Supplies
Notebooks, post-its, pens, markers and paperclips are located in the kitchens/supple areas on your
floor
For specific items not in the supply rooms, please contact your local OS team member.
Sending faxes
Fax machines are located in the kitchens on each floor
When dialing out, all faxes need to have ‘9’ in front of the phone number
Check with your local OS team member for locations in other offices.
Printers
Printers are located in all kitchens on each floor including 1 colour printer per floor
Printers are all labeled in order for them to be added to your printer list
Check with your local OS team member for locations in other offices.
Shredders
Shredders are located on each floor
General Issues
Any issues regarding kitchens, washrooms and general areas, please contact your local Office
Services team member
For those in Radian6 offices, please contact your local Office Services contact for assistance
First Aid and Emergencies
First Aid Kits
Each floor has one First Aid Kit and it’s location should be clearly marked
Advil, Tylenol and Band-Aids can be found at reception
Alarms (fires, threats, other emergencies)
If evacuating the building, please walk to the closest clearly marked EXIT.
Medical Emergency
In each SFDC office we have a team called the Emergency Response
Team. You can find these team members by their ETR Red flag and vest
at their desk.
If an emergency does occur or an employees becomes ill, please call 911
right away as well as call 560 653 4600. This is our Global Security team
who will notify the local ERT members
Logging an IT Ticket
To log a ticket, click on “Log a Ticket” in the left-hand corner of the Intranet
home page.
Log in using your network user name and password. Contact the IT Global Service Desk at 415-901-7044 or 647-259-2400 if
you have computer problems and are unable to log in.
Connecting to the VPN
Salesforce uses Cisco AnyConnect
Setup & Connection instructions located in the IT New
Hire Guide
Log an IT Ticket for VPN access on your iPhone and/or
iPad
If you have issues setting up your VPN token, please
contact the Global Service Desk
Mobile Phones
You may log a mobile phone request if you are in an eligible department
On the Intranet search for ‘mobile request’ and complete the Mobile Request Form
GoMobile Wireless
Allows access to external Internet sites, 62 Org,
Supportforce, GUS, Chatter Desktop, Gapps, and
Workday.
Windows 7: will connect to GoMobile automatically
OSX: input network credentials once; subsequent
connections to GoMobile will be automatic
After establishing a connection, use Cisco AnyConnect
to access E-mail, Intranet, Printers, internal resources
Payroll and Time Off: Salaried Employees Paid semi-monthly (15th and last day of the month)
Live paychecks may be mailed to your address for up to the first 2 pay periods
Use Time Off Manager (TOM) to:
– Request time off
– View PTO balance
– View list of regular holidays and floating holiday options
Log in to TOM via 62 Org
– User name: email address (e.g., jdoe@salesforce.com)
– Password: Windows password
Payroll and Time Off: Hourly Employees
Paid semi-monthly (15th and last day of the month)
Log hours and time off in iemployee– Login instructions sent via email approximately 2 weeks after hire date.
Track hours manually until then.
– Refer to the Payroll Site for the iemployee user guide.
– Please also ensure to log your time off in TOM as well as on the timesheet
Live paychecks may be mailed to your home address for your
first 2 pay periods.
Payroll: Tips
Enroll in direct deposit through Workday– Refer to the Direct Deposit Set Up in the Workday Quick
Reference Guide
Sign up for iPay– View paystubs and T4s
– Instructions on how to register are on the Payroll Intranet Site >
ADP Canada iPay First Time Login instructions
– Enroll after receiving your first paycheck
Benefits: Enrolling You will receive an email from the Employee Success Shared Service
Center instructing you on how to elect your benefits.
Your benefits are effective on your start date as long as you elect them
within your first 30 days with the company.
To elect your benefits, please enroll in Workday and fill out a Sun Life
beneficiary form and return it to your local Employee Success Specialist
Once you’ve made your benefit elections, you can’t make changes to them
in Workday unless you experience a qualifying life event.
For questions about Canadian benefits, refer to the Canada Benefits Portal
or log a ticket under HR > Benefits.
Benefits: Wellness Reimbursement
Salesforce.com encourages all employees to participate in wellness
activities.
Employees may be reimbursed up to $100 a month for eligible wellness
expenses. This is a taxable benefit and you must be actively employed at
time of reimbursement.
Please register for Wageworks to claim your reimbursement. There are
instructions on the Canada Benefits Portal
For more information on the Wellness Reimbursement program, visit:
http://intranet.internal.salesforce.com/export/sites/intranet/departments/hr/
documents/Canada_Wellness_Reimbursement_Program__2013_FINAL.pdf
Benefits: Stock
If you were granted stock, your grant amount was
included in your offer letter.
Options are granted on the 4th Tuesday of each month
RSUs are granted on the 4th Tuesday of the first month in
the quarter (February, May, August, November)
You’ll receive an option agreement via E*Trade, through
which you can execute any sales
For more information on both programs, please visit the
Global Equity Plan Services website or email
geps@salesforce.com.
Benefits: ESPP
Enrollment open only during May and November
12-month offering periods with two 6-month purchase
periods
Purchase dates June 15th and December 15th
Check out the ESPP video here for more details
For more information join the
ESPP – Employee Stock Purchase Plan Chatter group,
visit the Global Equity Plan Services website or email
geps@salesforce.com
Benefits: Group RRSP
For more information about the Registered Retirement
Savings Plan, please refer to the member booklet.
Please wait until you have received your first paycheck
before enrolling in the RRSP
For RRSP questions, please contact
geps@salesforce.com or call 1-888-727-7766.
Benefits: Interns
Interns are not eligible for benefits with the exception of
the Fitness Reimbursement.
Please log a ticket under HR>Benefits with questions.
Benefits: Workday
Workday is the Cloud based Human Capital Management
application used to manage employee data.
Login information– User name: network username (without “@salesforce.com”)
– Password: network password
– You must be logged into
What you can do in Workday– Change your contact information
– Manage your emergency contact information
– Manage your direct deposit banking accounts
– Enroll and change your Benefits
Workday Employee Guide – Refer to the employee guide for instructions and tips
Travel and Expense Summary of T&E guidelines
– http://intranet.internal.salesforce.com/departments/purchasing/Travel/Global/TxE_Guideline_Infographic_10-4-12.pdf
New hires may request a corporate issued iphone with VP approval by
completing the Mobile Device Request Wizard
– Additional information can be found in the
Global Mobile Communications Policy.
Concur
– To request access or for expense questions: Intranet>Log a ticket> Travel
and Expense>Expense
An Amex corporate card is SFDC’s preferred card provider and should be
used for all business expenses
– Application
– Allow 7-10 days for cards to arrive in the mail
Corporate Citizenship
Part of salesforce.com’s success is founded on providing a
safe and productive environment for all employees.
As an employee, you will be required to complete various
training:– Code of Conduct
– Information Security
– Quarterly Certification
– Other function-specific courses
You will be notified via email when you need to
complete these actions.
From salesforce.com Code of Conduct
Reporting Violations You are the Company’s first line of defence against civil or criminal liability and
unethical business practices.
You must report any violation or suspected violation of this Code of Conduct,
applicable laws and/or governmental regulations.
Retaliation is Prohibited (whistleblower) The Company prohibits retaliation against any person who provides information in
good faith to the Company.
Persons who retaliate may be subject to termination, in addition to civil and
criminal penalties.
You can report a violation the following ways: Using EthicsPoint on
the Intranet, calling 1-866-294-3540.
Common Terminology V2MOM: Our business alignment tool demonstrating our vision, values, methods,
obstacles and measures.
Salesforce.com Foundation: Helps nonprofits worldwide accomplish their missions
through a bold and innovative social enterprise model.
Chatter: A brand-new way to collaborate with people at work; automatically pushes the
status of important projects and deals, so you’re always in the loop.
ECOMM: The Executive Committee.
PCOMM: The President's Committee which is comprised of select Company Executives
from each area of the business.
62 Org: Our internal version of salesforce.com, aka “The App” (62 are the last digits of our
org number).
Dreamforce: The annual global user conference where leaders in cloud computing come
together to collaborate, connect and inspire.
The Customer Company Tour: Events held around the globe providing prospects and
customers the opportunity to meet salesforce.com executives and learn how industry
leaders are using cloud computing to deliver breakthrough results.
Chatter
Chatter is Salesforce’s internal means of communication.
Used to post questions, build a community and communicate with others.
Suggested Chatter Groups to Join:– Toronto Hub/ Fredericton Hub/ Halifax Hub/ Saint John Hub/ Vancouver Hub
– All Canadian Employees
– CraigsForce
– FemmeForce
– Employee Success
– Snack it Right
– Airing of Grievances
– Manager Success
– ESPP
– Business Travel for Canadians
– Toronto Parentforce
V2MOM Vision, Values, Methods, Obstacles and Measures
Annual company-wide goals
Covers fiscal year (February –
January)
Built collaboratively
Available to all employees
Articulates department/team goals
Built collaboratively by team members
Aligns to corporate V2MOM
Aligns to departmental V2MOM
Articulates individual goals
Used in annual performance reviews
New hires should complete their
V2MOMs with their manager within
their first 90 daysLearn more about the V2MOM under the Talent Management Tools and Resources page on the Intranet.
Develop Your Career
Talent Development (TD)
The Talent team is your partner for career
and personal development at
salesforce.com
View and register for courses, find
recommended books and take self-paced
training
Detailed workshops tailored for New Hires,
Career Growth and Leadership Skills are
available on the portal
Note: The TD website is a Google site; use
your Window’s login to access it